Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 10/05/2001 | 2 | 01/03/2001 | |
| While traveling at high speed on an interstate my car lost power completely. i was able to get to the shoulder safely and call volvo roadside assistance. my car was towed to the nearest dealership where it sat for a month because the problem couldn't be determined. the car was returned to me. about six months later the same experience occurred, once again while traveling at a high speed on an interstate highway. the problem was fixed again. my car has been in and out of the dealership for various reasons for years. when i was finally fed up with it and decided to sell it, it needed more electrical work. the service manager at a dealership listened to the problems i had with the car over the years and felt that it warranted a call to the volvo rep. i gave him all work orders which i have from the purchase date of the car. he was told by the volvo rep that since all repair work had not been done at a volvo dealership they couldn't help me. normal work such as oil changes, etc. were done by a mechanic who only works on saabs and volvos. upon looking for the names of volvo execs that i could write a letter to i stumbled on a website about volvo problems and people who were trying to hold the company accountable for mechanical failures of any type. i wrote to the individual who started the website and he suggested that i send my e-mail to stephen mchenry at nhtsa which i did. after trying for many days to do so and failing to connect because of some problem with the message trying to reach mr. mchenry i just let it go. we need to sell the car because we can't afford to fix all that needs to be repaired. the problem is how do i sell a car that needs over a thousand dollars of work? i am forwarding the e-mail i tried to send to stephen mchenry to your e-mail address. what can i do? am i too late in reporting this? what do you advise me to do? thank you for your consideration. susan k. luxem *tr | |||