Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 10/05/2001 | 2 | 01/03/2001 | |
| While traveling at high speed on an interstate my car lost power completely. i was able to get to the shoulder safely and call volvo roadside assistance. my car was towed to the nearest dealership where it sat for a month because the problem couldn't be determined. the car was returned to me. about six months later the same experience occurred, once again while traveling at a high speed on an interstate highway. the problem was fixed again. my car has been in and out of the dealership for various reasons for years. when i was finally fed up with it and decided to sell it, it needed more electrical work. the service manager at a dealership listened to the problems i had with the car over the years and felt that it warranted a call to the volvo rep. i gave him all work orders which i have from the purchase date of the car. he was told by the volvo rep that since all repair work had not been done at a volvo dealership they couldn't help me. normal work such as oil changes, etc. were done by a mechanic who only works on saabs and volvos. upon looking for the names of volvo execs that i could write a letter to i stumbled on a website about volvo problems and people who were trying to hold the company accountable for mechanical failures of any type. i wrote to the individual who started the website and he suggested that i send my e-mail to stephen mchenry at nhtsa which i did. after trying for many days to do so and failing to connect because of some problem with the message trying to reach mr. mchenry i just let it go. we need to sell the car because we can't afford to fix all that needs to be repaired. the problem is how do i sell a car that needs over a thousand dollars of work? i am forwarding the e-mail i tried to send to stephen mchenry to your e-mail address. what can i do? am i too late in reporting this? what do you advise me to do? thank you for your consideration. susan k. luxem *tr | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 06/01/2003 | 10000 | 10 | 08/08/2000 |
| I was recently told my 2001 v79xc needed ball joints, then sway bars and someone else said struts! also: i have had the car diagnosed, the system reported throttle module errors and electircal or circuit problems; throttle module cleaned, then replaced; headlights replaced 3 times (wiring causes shorts); gas filter replaced two junes in a row gas propelled out of the tank back at me upon pumping (something about air intake line was clogged), the brackets underneath the car are totally rusted not stainless steel! i had the cooling fan replaced, car overheated into the red! i too have had little time to enjoy my car. the e brake sticks in the winter, because the coating on the lines/cables is cracked, broken/burned due to improper suspension. my sun roof, interior lights and rear hatch door works intermittently in cold weather. the glove compartment was rattling loudly and the dealer i bought it from tried to fix it and told me i had to live with it! of course another dealership fixed it outright. the seatbelt frequently sticks and doesnt take up the slack intermittently only to get shut in the drivers door frequently, when i just about think it has corrected itself. and, there is a strange draft on the front passenger side window that gets quite cold in the winter. the seal seems fine and its another problem no shop seems to know anything about. | |||