Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
EA04016VOLVO TRUCKS NORTH AMERICA06/24/200403/31/2005STEERING BINDING
 Odi's investigationconcluded that the legs that retain the turn signal canceling ring (tscr), part number 1607363, to the steering wheel installed in model year 1998 - 1999 vn and vhd series vtna (volvo truck north america) vehicles are prone to cracking and breaking.when the retention legs break, the separated pieces of the tscr typicallyrepose in the host cavity in the steering wheel hub where they were deposited.odifound that broken pieces of the tscr either (1) migrated from their host cavity and dropped completely from the steering wheel assembly or (2) lodged in various areas of the steering wheel proximate to the tscr.odi simulated various locations and positions that a separated piece of the tscr might become lodged within the steering wheel assembly, but none of these simulations generated any appreciable increase in steering effort.
PE01042VOLVO TRUCKS NORTH AMERICA12/03/200109/06/2002STEERING AXLE U-BOLT
 Allege the u-bolts loosen or fracture resulting in displacement of the front axle
PE04014VOLVO TRUCKS NORTH AMERICA02/05/200406/24/2004STEERING BINDING
 Odi's preliminary evaluation focused on the potential for a broken, bent, deformed, fragmented or displaced turn signal canceling ring (tscr), vtna part number 1607363, to restrict thevehicle operator's ability to turn the steering wheel.the pe identified thirteen vtna warranty claims that allege that the tscr had failed and that the vehicle steering effort had been adversely affected.to date, odi has not found any samples of a failed tscr and has not been able to definitively establish whether a failed tscr can or cannot contribute to increased steering effort.odi believes that it is appropriate to conduct further investigation(ea level) to better understand the characteristics of tscr failures and to assess the effect, if any, that these types of failures could have on vehicle steering effort.
PE01041VOLVO TRUCKS NORTH AMERICA12/03/200106/14/2002STEERING GEARBOX OR U-JOINT
 Alleged that the steering locks-up, pulls or binds
STEERING - COLUMN
EA04016VOLVO TRUCKS NORTH AMERICA06/24/200403/31/2005STEERING BINDING
 Odi's investigationconcluded that the legs that retain the turn signal canceling ring (tscr), part number 1607363, to the steering wheel installed in model year 1998 - 1999 vn and vhd series vtna (volvo truck north america) vehicles are prone to cracking and breaking.when the retention legs break, the separated pieces of the tscr typicallyrepose in the host cavity in the steering wheel hub where they were deposited.odifound that broken pieces of the tscr either (1) migrated from their host cavity and dropped completely from the steering wheel assembly or (2) lodged in various areas of the steering wheel proximate to the tscr.odi simulated various locations and positions that a separated piece of the tscr might become lodged within the steering wheel assembly, but none of these simulations generated any appreciable increase in steering effort.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
1
 Consumer experiencing various steering problems such as the sector shaft end cap and snap ring fell off, the steering gear box had to be replaced and tie rod ends failed. *tt
06/04/19983
 Vehicle is experiencing steering system and power steering problems. *yd
1
 Consumer states that there are problems with the steering box. *tt
1
 Consumer states that steering locked up. *yh
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
04/01/20011
 Company owned vehicle was involved in a fatal collision. the vehicle veered across the median and overturned, killing driver. inspection of vehicle's steering gear box revealed splines of worm gear worn away or sheared gears. crash report to follow. *jg
1
 Consumer stated that while driving the power steering box blew out, the seal and the steering locked up. *yd *dt
1
 Consumer stated that the power steering box was leaking. *yh
04/01/20011
 Company owned vehicle was involved in a fatal collision. the vehicle veered across the median and overturned, killing driver. inspection of vehicle's steering gear box revealed splines of worm gear worn away or sheared gears. crash report to follow. *jg
308/01/1997
 Steering box and pump replaced 3 times causing steering to feel loose. nlm
STEERING - HYDRAULIC POWER ASSIST - PUMP
09/12/20001
 Steering is hard (sticks) when warm, power steering pump has no flow at times, dealer replaced power steering pump. *tt
308/01/1997
 Steering box and pump replaced 3 times causing steering to feel loose. nlm
STEERING - HYDRAULIC POWER ASSIST SYSTEM
110000701/01/1999
 Consumer is having problems with head gasket. *jg other problems are as followed: power steering, the engine stalled due to a loose wire, multiple re-alignments, the u-bolt pops in the front and had broken in the rear, and the steer tire is wearing on the outside. *scc
STEERING - LINKAGES - LINK - DRAG - CONNECTION
06/01/2007428000108/03/2001
 Tl*the contact owns a 1998 volvo vn610. while driving 55 mph, the vehicle lost steering power. the contact lost control and crashed into a guard rail. the vehicle was towed from the scene. the dealer was notified, but the vehicle was not brought in for inspection. the contact stated that the ball joint that was attached to the drag link fell apart. there were no injuries. the engine size was unknown. the current mileage was 430,000 and failure mileage was 428,000. updated 10/16/07 *tr
08/22/2003
 Trw manufactured ball socket on drag link separated resulting in loss of steering. minor crash with no injuries
STEERING - WHEEL AND HANDLE BAR
2
 While driving, steering wheel locked up, causing loss of control and an accident, consumer stated that the steering locked like when having a flat tire, consumer was injured after repairs, consumer drove vehicle when the steering locked again, the heat vent for the dash was found stuck in the steering wheel column, however consumer was informed this was caused from the accident. *slc