Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
PE04014VOLVO TRUCKS NORTH AMERICA02/05/200406/24/2004STEERING BINDING
 Odi's preliminary evaluation focused on the potential for a broken, bent, deformed, fragmented or displaced turn signal canceling ring (tscr), vtna part number 1607363, to restrict thevehicle operator's ability to turn the steering wheel.the pe identified thirteen vtna warranty claims that allege that the tscr had failed and that the vehicle steering effort had been adversely affected.to date, odi has not found any samples of a failed tscr and has not been able to definitively establish whether a failed tscr can or cannot contribute to increased steering effort.odi believes that it is appropriate to conduct further investigation(ea level) to better understand the characteristics of tscr failures and to assess the effect, if any, that these types of failures could have on vehicle steering effort.
EA04016VOLVO TRUCKS NORTH AMERICA06/24/200403/31/2005STEERING BINDING
 Odi's investigationconcluded that the legs that retain the turn signal canceling ring (tscr), part number 1607363, to the steering wheel installed in model year 1998 - 1999 vn and vhd series vtna (volvo truck north america) vehicles are prone to cracking and breaking.when the retention legs break, the separated pieces of the tscr typicallyrepose in the host cavity in the steering wheel hub where they were deposited.odifound that broken pieces of the tscr either (1) migrated from their host cavity and dropped completely from the steering wheel assembly or (2) lodged in various areas of the steering wheel proximate to the tscr.odi simulated various locations and positions that a separated piece of the tscr might become lodged within the steering wheel assembly, but none of these simulations generated any appreciable increase in steering effort.
STEERING - COLUMN
EA04016VOLVO TRUCKS NORTH AMERICA06/24/200403/31/2005STEERING BINDING
 Odi's investigationconcluded that the legs that retain the turn signal canceling ring (tscr), part number 1607363, to the steering wheel installed in model year 1998 - 1999 vn and vhd series vtna (volvo truck north america) vehicles are prone to cracking and breaking.when the retention legs break, the separated pieces of the tscr typicallyrepose in the host cavity in the steering wheel hub where they were deposited.odifound that broken pieces of the tscr either (1) migrated from their host cavity and dropped completely from the steering wheel assembly or (2) lodged in various areas of the steering wheel proximate to the tscr.odi simulated various locations and positions that a separated piece of the tscr might become lodged within the steering wheel assembly, but none of these simulations generated any appreciable increase in steering effort.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
109/01/1998
 When turning left the steering wheel does not return because return mechanism in t/s switch was out of place. nlm
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
01/09/20035
 Excessive tire tread wear on front tire, wheel bearings loosen, 7 alternators failed, transmission failed, gear box failed, been in shop 3 weeks, seems something fails after each time in shop. believes very poor quality regarding dealer shop performance. *nlm
STEERING - LINKAGES - TIE ROD ASSEMBLY
07/02/2002104/01/2000
 When taking vehicle into dealership to change tie rod ends tire and wheel size, they never did a front end alignment. this caused new tires to wear out sooner then normal. contacted dealer. *ak consumer states that the new tires had 80000 miles on them and wore the insides about 3 inches on both tires, one tire was so bad that consumer got no trade allowance, the tires that were on when recall 02v037005 was completed had approx 125000 miles and still had good tread, consumer was informed by the volvo hotline that the alignment was not included in the recall. hood latch was out of adjustment, dealer removed and replaced. all lights on trailer blink when truck is hooked to trailer and using turn signals or 4 way, engine continues to run with the key turned off. *slc
STEERING - WHEEL AND HANDLE BAR
 While driving on highway cable that holds steering wheel broke, causing loss of vehicle control, cause unknown. please give any further details.*ak