Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
02/25/2013
 I have ~15 years experience driving most make/models of class 8 trucks in alaska and lower 48 states. i have never operated any truck with low beam headlights so bad that i had to risk blinding on-coming traffic with my high beams in order to operate at all after sunset - until this one. the projector style lense sheds little more light on the pavement ahead than i expect from a clearance lamp shop mechanics tell me that this is normal for all volvo trucks using the vn style aero-composite design. on the other hand, the high beam, fog and driving lamps are wonderful. this really is stunningly dangerous and needs an investigation. i'm mystified that nhtsa hasn't acted already. could it be as simple as worn out bulbs? ...incorrect bulbs? invisibly degraded projector lenses? ...degraded voltage to the bulbs? whatever is wrong, nobody seems to know how to fix it. and every night i operate, i worry that i might be blamed for an incident because my low beams keep me blind or because i blinded on-coming traffic with my high beams. how 'bout it nhtsa? this is your opportunity to fix something before people get hurt. please see also: http://www.thetruckersreport.com/truckingindustryforum/volvo-forum/168835-started-volvo-headlight-complaint-with-nhtsa.html
01/15/2010122000
 Tl- the contact owns a 2006 volvo vnl64t truck. while inspection the vehicle he notice the headlight covers was deteriorating. this failure reduces visibility for the driver because the plastic has fogged up. the vehicle has not been repaired. he was advised by the dealer that the cost would be over $600. the failure mileage was 122,000 and the current mileage was 174,928. vwb
01/15/2010120000
 Tl-the contact owns a 2007 volvo vnl64t truck. while inspecting the vehicle he notice the headlights covers was deteriorating. the vehicle has not been repaired. he has contact the dealer and was told there were no recall. the cost per the dealer would be over $600. the failure mileage was 120,000 and the current mileage was 186,221. vwb
04/21/200820001007/31/2006
 2007 volvo 780, bought in 7-31-2006, when driving from texas to california we had problems with transmission going into gear. from that time on the problems have gotten worse and to the point of being unsafe. it breaks down frequently and won't go into gear. we have been towed numerous times and have lost revenue. it has melted wires and components. the computer throws out codes that indicates problems with the computer, electrical, transmission, vehicle, brakes, etc., etc. the truck has been down numerous times. most recent, down in october of 07, down in dec. of 07, down in april 07 two times. is now broken down in slc, ut and is at the volvo dealership there. i bought a new truck so that it would be reliable like volvo claimed it to be. it now just shuts down and you are dead in your tracks. it has melted two voltage doublers. it is unsafe to be on the road. i want a new truck, one that runs. i paid for the new truck, i pay my monthly payments even when the truck is broken down. volvo has a ten point service commitment that they don't keep. i need help! i'm going to loose my contract with fed ex and go out of business because this truck is a lemon! please inform me if you know what i can do, who i can talk to, where i can go for assistance to get to the bottom of this on going problem that has not yet been resolved. thank you! *tr