Volvo Xc60 2012
Model Xc60 made in 2012 by Volvo got 16 consumer complains there are 2 recalls as well as 4 service bulletins. Consumer complaints with reference, among others things, to electrical system, steering and unknown or other. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. There were some recalls concerningelectrical system, structure.
Model 2012
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | ||||||||||||||||
| 12V075000 | VOLVO CARS OF N.A. LLC. | from 05/16/2011 to 10/06/2011 | V (Vehicle) | 11168 | 04/12/2012 | MFR | VOLVO TRUCKS NORTH AMERICA | 02/28/2012 | 02/28/2012 | |||||||
| Defect Summary | Volvo is recalling certain model year 2012 s60, xc60, s80 and xc70 vehicles manufactured from may 16, 2011, through october 6, 2011. in these vehicles, the wire harness under the front seats may have not been attached properly to the seat frame. as a result, when the seats are moved to adjust the seating position, the wire harness may get pulled, causing it to disconnect. | |||||||||||||||
| Consequence Summary | In the event of crash, the front and/or side impact air bags may deploy improperly or not at all, increasing the risk of injury. also, the lap belt pretensioner may not deploy. | |||||||||||||||
| Corrective Summary | Volvo will notify owners, and dealers will inspect and, if necessary, secure the seat wire harness. this service will be performed free of charge. the safety recall began on april 12, 2012. owners may contact volvo cars at 1-800-458-1552. | |||||||||||||||
| Notes | The volvo recall campaign number is 250.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| STRUCTURE - BODY | ||||||||||||||||
| 12V101000 | VOLVO CARS OF N.A. LLC. | V (Vehicle) | 2742 | 04/25/2012 | MFR | VOLVO TRUCKS NORTH AMERICA | 03/14/2012 | 03/14/2012 | ||||||||
| Defect Summary | Volvo is recalling certain model year 2012 s60 and xc60 passenger vehicles. an incorrect mixture of underbody coating and over-application can result in rigid, icicle-like areas hanging from vehicle | |||||||||||||||
| Consequence Summary | If this condition exists, the underbody coating may penetrate the fuels lines and cause fuel leakage, increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the vehicle undercarriage, and if excessive underbody coating is found in the fuel line area, it will be removed. if the inspection reveals that the fuel lines are damaged, they will be replaced. the safety recall began on april 25, 2012. owners may contact volvo customer care center at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo safety recall no. r251.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| RTJ-20756 | 06/11/2012 | TJ-20756-2 | 10032914 | Volvo: differential electronic module (dem), software. this technical journal applies to all awd model vehicles, starting from 2003. *pe updated on 4/10/2012. *kb updated 6/13/12. *pe | 06/11/2010 |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| TJ-24643.1.5 | 04/10/2012 | 10044146 | Volvo: test message in driver information module (dim) regarding low level of oil, or yellow warning symbol. *pe | 05/15/2012 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| SC-253 | 08/02/2012 | 10045348 | Volvo: see document search button for owner letter. when a/c system is operational, there would be a grinding or growling type of noise due to an incorrect adjustment specification of the thermal expansion valve (txv). *pe | 08/28/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TJ-26091 | 03/27/2012 | 10043899 | Volvo: hesitation upon acceleration. *kb | 05/01/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/06/2012 | 3800 | 1 | |
| Sudden failure of the power steering, amongst others, right in the middle of a crossroads. very dangerous emergency stopping of the car, engine stopped, all alarms on, steering nearly impossible to use without power. had to tow the vehicle to service center. volvo claims this is nothing more than a common place alternator failure (there has been a recall campaign for similar problems with auxiliary belt tensioner). power steering failed although battery was fully charged. found on the internet this occurring several times to other xc60 drivers. as alternator failures without any warning are so common place and as they can have such very negative impact on safety, why isn't there any battery-based power steering survivability as on most other vehicles? | |||
| STEERING | |||
| 02/06/2012 | 3800 | 1 | |
| Sudden failure of the power steering, amongst others, right in the middle of a crossroads. very dangerous emergency stopping of the car, engine stopped, all alarms on, steering nearly impossible to use without power. had to tow the vehicle to service center. volvo claims this is nothing more than a common place alternator failure (there has been a recall campaign for similar problems with auxiliary belt tensioner). power steering failed although battery was fully charged. found on the internet this occurring several times to other xc60 drivers. as alternator failures without any warning are so common place and as they can have such very negative impact on safety, why isn't there any battery-based power steering survivability as on most other vehicles? | |||
| UNKNOWN OR OTHER | |||
| 02/23/2012 | 800 | ||
| Uncontrollable acceleration, overriding brake: unexplained accident occurred as i had pulled into angle parking slot, foot on brake ready to shift to park . suddenly the car unexpectedly accelerated forward about 5 feet and lurched into the wooden parking barrier that delineates the edge of the parking lot, cracking it. engine was revving. i shifted into reverse to get back into parking spot (foot on brake necessary to shift into reverse) and car accelerated backward totally out of my control, only stopped after backing into car parked on opposite side. passerby said he heard the engine revving from the other side of the lot! at this point i shifted into drive and, with car now under my control, returned to original spot. i refused to drive car again when police asked me to show what had happened- had it towed, volvo usa technician reportedly found nothing wrong with the car, ( the report is an internal volvo document not available to me). this was a frightening, horrifying incident, with rapid acceleration occurring both forward and in reverse, despite foot on brake. car is equipped with multiple safety features. people could have been hurt- luckily no one was. over next couple of weeks, i went over every possibility, but must conclude it was a malfunction of the car. | |||
| 03/01/2012 | 100 | ||
| Blind spot information system does not function during inclement weather. system provides incorrect information to the driver about the presence of another vehicle in the blind spot. i believe this increases the risk of accident. | |||