Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 09V483000 | VOLVO CARS OF N.A. LLC. | from 10/19/2000 to 06/07/2004 | V (Vehicle) | 158733 | 01/15/2010 | ODI | VOLVO CARS OF N.A. LLC. | 12/18/2009 | 12/18/2009 | |||||||
| Defect Summary | Volvo is recalling certain model year 2001-2005 s80, model year 2001-2004 v70, s60, xc70 and model year 2003-2005 xc90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah, virginia and the u.s. territories. when exposed to certain environmental conditions (hot climate and temperature cycling) over time and in combination with varying fuel quality, the fuel pump can develop cracks in the fuel pump flange. | |||||||||||||||
| Consequence Summary | If the condition occurs vehicle owners may notice fuel smell and/or fuel leak which, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fuel pump installed in the vehicle, and if necessary replace the fuel pump with a part of a modified design. this service will be performed free of charge. the safety recall began on january 15, 2010. owners may contact volvo at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo safety recall no. r220.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| SB-23-198 | 06/26/2008 | 10032599 | Volvo: fuel pump extended warranty. for eligible vehicles that are beyond the manufacturer warranty period, volvo will extend warranty coverage on the fuel pump for 10 years or 150,000 miles, whichever comes first, from the date the vehic | 04/16/2010 | |
| 23-31 | 04/16/2008 | 10023657 | New fuel pump for starting problems when parked downhill. *nj updated 6/5/08. *nj | 01/22/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 06/08/2010 | 79000 | ||
| Tl- the contact owns a 2001 volvoxc70. on june 8,the vehicle was at the service station being refueled, she was unable to put in any fuel in the vehicle, gas was spewing back out. the emission light was illuminate. she took the vehicle to the dealer and was advised a spider web was in the vent well of the gas system and that was triggering the emission light to come on, the repairs were doneon june 18th while traveling on the highway , the vehicle started shutting down, there was smoke billowing from the hood, they pulled over to the side of the road and the vehicle burst into flames, the fire deaprtment was called . the fire was put out and the vehice was towed to a garage. at this time she has not called her insurance company because she states there is a recall in certain states and tht recall should include her state. component: fuel system, gasoline:delivery:fuel pump: summary: volvo is recalling certain model year 2001-2005 s80, model year 2001-2004 v70, s60, xc70 and model year 2003-2005 xc90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah, virginia and the u.s. territories. when exposed to certain environmental conditions (hot climate and temperature cycling) over time and in combination with varying fuel quality, the fuel pump can develop cracks in the fuel pump flange. the failure and current mileage she thinks is around 79,000 | |||
| 08/07/2005 | 1 | ||
| Driving south on i95 near clinton,connecticut with two other suv's for about two hours - medium to heavy flow traffic conditions. driving normal speeds in the left lane when the car felt like it was starved for fuel and wouldn't react to the throttle control. top speed was only about 35-40 mph and an indicator light flashed performance degragation or something like that. the car was able to get into the right lane, but then died and would not start for a period of time. a state trooper did pull up behind all three cars and lended some traffic assistance. after a while the car did start again and we were able to get to the nearest exit. since we were still 2 hours from home and aaa couldn't get us physically home, we waited 1 hour and tried our luck. the car did get us home, but there was a very slight misfire present most of the way home that might have gone unnoticed in different circumstances. the next day volvo of westport fixed the car and said it was the electronic throttle system - they replaced it, but said they couldn't guarantee that it wouldn't happen again in the near future. we love our volvo xc90 and purchased it for safety only, but this problem is a serious concern for us, especially since we had 7 adults and three kids ranging from 16 months to 6 years of age stranded on i95 during heavy traffic!!!!! the car is a volvo xc90 2001 - i was assured by the westport dealer that the problem was fixed in the 2003+ models and we are considering an upgrade - if we can trust volvo again. *nm | |||
| 07/27/2005 | 65000 | 1 | 09/01/2003 |
| For about a week the car was running rough with hesitation and a jerking feeling of loss of power. then as my wife was driving home with our children the night of the 27th of july the car started to lose power completely to the point where she was forced to pull the car off the road. the information center on the car indicated performance reduced but offered no other information and the manual offered no other narrative. the car was taken to tom wood volvo in indianapolis where the technician had a hunch right away that it was a faulty etm. item was replaced with new which resulted in a bill of $1100. since the problem i have been made aware that this is a common problem with this vehicle. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 09/25/2006 | 71000 | 3 | |
| Our family owns a 2001 xc70 that we bought second hand. thankfully, i purchased an extended warranty. we did receive the dec 2005 software upgrade which appeared odd, but we complied. since then the car actually started to run more poorly. we brought the car to the local dealership in ann arbor several times. after i spoke to the service manager and suggested that i had read about the etm failure and was concerned, i was told that they would fix it under warranty. dealership was very courteous, but i suspect that their hands are tied as one of the service managers told me that volvo warranty required them to do the software upgrade, then the cleaning and then they could replace the etm. my concern is that the new etm will fail again and pose a danger to my family. my wife uses the volvo to transport our three children in. i find it outrageous that if it is true that volvo intentional mislead the public about this safety defect given that i did not have a problem paying premium dollar for our first volvo because of its reputation and advertising regarding its exemplary safety record. i would be willing to help your agency investigate this problem if you need me. *jb | |||
| 07/16/2005 | 92628 | 2 | 05/31/2001 |
| I was driving on the interstate at roughly 70 mph in moderate traffic with my wife and 2 young boys when the accelerator no longer responded. the vehicle would surge when i stepped on the gas then stall. the check engine light appeared with a message performance reduced. fortunately we rolled off the highway over the median and onto the frontage road and into a parking lot where we stopped the car and restarted it. we called the dealer who instructed us to bring it in right away to have it diagnosed. this was actually the second occurrence of this failure the first being a week early on july 9th with similar circumstances. in the first one our steering wheel locked up as we entered a gas station. we were told we needed a new throttle body approximately $900 to replace. we only had the vehicle for 6 weeks so were obviously unhappy. although no one was harmed in the case of our failures there certainly was the potential given the high speed of travel and traffic surrounding us. we are fortunate to have been driving in the right hand lane in both instances. the volvo dealer retained the old etm. *jb | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 09/09/2005 | 67487 | 1 | 05/30/2003 |
| Hello, the etm (electronic throttle module) in our 2001 volvo xc70 failed on my wife in the middle of heavy traffic on colorado highway 83. she was in the middle lane of three and was traveling about 50 mph. the engine died completely and she had a hard time making it through traffic to the side of the road. she had to let traffic pass before doing so. she had to sit on the shoulder for about 15 minutes before the car would start again. i discussed the heavy failure rate of volvo etms with mcdonald volvo of denver, co and told them volvo was recalling this part in sweden and that at least one class action suit was filed. they said that there was no recall nor would they perform a goodwill replacement. we had to replace it at a cost of $1,090.45. the mileage on our volvo was 67,487. do you have any more information regarding the safety issues and the unusually high failure rate of volvo etms? my wife and i are concerned about our safety in our volvo. rurik lubinski. *jb | |||
| FUEL SYSTEM, OTHER | |||
| 02/10/2004 | 61685 | 1 | 09/09/2000 |
| Engine failed on 2001 volvo v70 xc on trip to north carolina. subsequently, it restarted, operating under reduced power. i brought the car to a volvo dealer in myrtle beach who diagnosed the problem as a throttle module failure and repaired it at a cost of $656.00. the car had 61,685 miles (beyond the 50,000 mile warranty) and was purchased on 9/9/2000. it is my understanding that there have been widespread failures of this component and that there are various actions in process that might result in recall. i would like to add my problem to the list. *jb | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | |||
| 07/22/2005 | 26598 | 4 | |
| Since i purchased my 2001 volvo xc70 with 16,535 miles in august 2004, i have had it into the dealer (borton volvo) four times to fix the same issue: gasoline shooting out of the tank upon completion of filling. this occurs at any and all gas stations, even after the following remedies have been taken: vent cleaning, fuel control replacement, fuel tank replacement, sending unit replacement, evaporation cannister replacement, and filler neck replacement. i believe this to be a safety issue and an environmental issue with the vehicle. even following replacement of the aformentioned parts, the problem still exists. | |||