Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/18/2013 | 87000 | 1 | |
| While driving on smooth surface- heard a sudden loud sound as if something large dropped on the road. car continued to drive normally except with a loud clunky sounds heard over bumps. less than 5-miles later, when i pulled over to the garage- i recovered a piece of the spring coil which dropped: the driver side coil spring had broken/failed instantaneously. this uncommon problem appears to be common with xc70 owners- and could result in potentially serious accidents. *tr | |||
| 02/18/2013 | 87000 | ||
| While driving on smooth surface- heard a sudden loud sound as if something large dropped on the road. car continued to drive normally except with a loud clunky sounds heard over bumps. less than 5-miles later, when i pulled over to the garage- i recovered a piece of the spring coil which dropped: the driver side coil spring had broken/failed instantaneously. this uncommon problem appears to be common with xc70 owners- and could result in potentially serious accidents. | |||
| 12/05/2009 | 105000 | 1 | |
| I had a coil spring break on the front of my 2004 volvo xc70. i had it replaced 3 weeks ago. tonight, another coil spring in the rear passenger snapped (really loud!!! i can't imagine flying metal is safe). i'm just glad neither incident happened while we were driving. that makes 2 coil springs in less than a month. *tr | |||
| SUSPENSION - FRONT | |||
| 06/24/2011 | 90000 | ||
| 24 jun 2011, got in to my 2004 volvo xc70, appx 90000 miles on german roads, to drive off to work in the morning. heard loud screeching noise near the right wheel well when i placed the car on drive to move forward. next thing you know, i have a severe air leak in the front right tire. just a day prior, the car was driven throught the day without any symptoms of problem and parked in the drive way with no issues. when i pulled the tire off, i found the spring snapped in two pieces with sharp ends. good thing this did not happened on the autobahn. we could have had another american soldier or family on the front page of german and american newspapers and digital media. | |||
| 06/07/2011 | 68000 | ||
| 2004 volvo xc70: i was pulling out of my garage and immediately heard a grinding sound. i then heard a whooshing sound. the front passenger side spring coil cracked and punctured (and ruined) a four week old tire. there was no warning that this was going to happen. i was lucky that i wasn't on the highway because i would have had a sudden tire blowout. subaru had this problem with spring coils and had a recall to install shield to protect tire. | |||
| 05/08/2010 | 69500 | ||
| Left front coil spring crack and failure, lost control of vehicle. | |||
| 06/17/2010 | 89000 | ||
| 2004 volvo xc70 wagon, 89,000 miles. front left coil spring broke while car parked in driveway (fine previous evening, obvious clunking sound when turning out of driveway in morning). loud noise when turning steering wheel, car not driveable. mechanic found spring badly corroded, fractured near bottom of coils. volvo dealership's parts department informed mechanic they were stocking plenty of springs. this vehicle had a similar break in the left rear spring 8 weeks previously. car is used as commuter vehicle and has never been off-road (4 whl drive sold as cross country) or used in commercial service or for carrying heavy loads. | |||
| 12/28/2009 | 80000 | 1 | |
| Driving ~30mph straight on snow covered road. front left coil spring failed. *tr | |||
| 05/30/2009 | 67951 | 1 | |
| We had just driven about 200 miles on the highway and pulled into our hotel parking lot. the car was in perfectly fine working order with no indication of a problem. when we returned to the car to go out, it made a scraping clunking, sound from the front driver's side wheel when we moved or turned the wheel. we managed to get it to a nearby repair shop where it was determined that the front driver's side coil spring had snapped while it was parked in the hotel parking lot. the coil was replaced. *tr | |||
| 04/27/2009 | 62000 | 1 | |
| Catastrophic failure of front passenger coil spring. *tr | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 05/30/2009 | 67951 | 1 | |
| We had just driven about 200 miles on the highway and pulled into our hotel parking lot. the car was in perfectly fine working order with no indication of a problem. when we returned to the car to go out, it made a scraping clunking, sound from the front driver's side wheel when we moved or turned the wheel. we managed to get it to a nearby repair shop where it was determined that the front driver's side coil spring had snapped while it was parked in the hotel parking lot. the coil was replaced. *tr | |||
| 12/19/2008 | 97791 | 1 | 03/11/2004 |
| Tl*the contact owns a 2004 volvo xc70. the contact heard a loud banging on the front driver's side of the vehicle while driving in reverse. the front driver's side suspension coil spring failed. the vehicle was driven to the repair shop and they removed the front struts. they reassembled the front strut assembly with new, original volvo manufactured front struts, mounts, bushings, and springs. the dealer reinstalled the front strut assembly and then test drove the vehicle to makupdated 02-23-09 *bfe sure it was able to be driven. the failure mileage was 97,791. updated 02/24/09. *jb | |||
| 08/21/2007 | 35000 | 2 | 10/21/2003 |
| Broken front coil springs on both the driver and passenger sides. occurred in two separate incidents and both incidents occurred while pulling straight out of the garage. the broken coil spring on the passenger side (1st incident) punctured the front tire. the 2nd incident occurred aprrox 3 month later, where the driver side coil spring broke. this was identify immediately and no damage to the tire occurred. the coil spring was replaced in both cases. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/17/2007 | 53000 | 3 | 06/23/2003 |
| Wheel bearings - 3 simultaneously on 2004 volvo xc-70 replaced by the dealer at a cost of $1,000.00. not under warranty since we were 3,000 miles past warranty mileage. *tr | |||
| SUSPENSION - REAR | |||
| 05/04/2010 | 89150 | ||
| Tl* the contact owns a 2004 volvo xc70. the contact stated that while having routine wheel maintenance performed on the vehicle an independent mechanic stated that the rear differential housing was cracked. he was advised by the mechanic that the failure was a potential safety risk and to drive the vehicle with extreme caution. the manufacturer stated that the failure was not a safety issue and would not offer any assistance. the contact did not believe the vehicle was safe to drive and would no longer drive the vehicle. the failure and current mileages were approximately 89,150. | |||
| 08/17/2007 | 53000 | 3 | 06/23/2003 |
| Wheel bearings - 3 simultaneously on 2004 volvo xc-70 replaced by the dealer at a cost of $1,000.00. not under warranty since we were 3,000 miles past warranty mileage. *tr | |||