Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - REAR
TJ-2533611/28/201210047942Volvo: unstable rear suspension, pull or drift due to incorrect wheel alignment or rear wheel camber angle or on uneven road would have clunking or knocking noise from rear suspension due front bushing, in rear longitudinal stay, failed. m12/10/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
02/05/20131009361
 My wife was driving alone in her 07 volvo stationwagon on a routine errand down the i-83 interstate at 65 mph on a straight section when she heard a loud bang; like someone had shot at the car on the right side. having been unnerved by the loud noise and not knowing what it was, she took the exit ramp slowly, and the car slid out a bit to the right like it was on ice, but there was no ice present. upon inspection later, the right rear coil spring had snapped in two. we took it to the dealership, and after some haggling and a call to volvo factory, they replaced the spring (no charge for the part, but we had to pay the labor). additionally, they agreed to a loaner for the couple of days it was at the dealership. volvo factory agreed to open a good will review file and alerted the dealership. i was 936 miles out of warrantee. they said there was no recall, but agreed to paying for the part. no one could answer whether the other coils might snap spontaneously. they looked ok. *tr
02/05/2013100936
 My wife was driving alone in her 07 volvo stationwagon on a routine errand down the i-83 interstate at 65 mph on a straight section when she heard a loud bang; like someone had shot at the car on the right side. having been unnerved by the loud noise and not knowing what it was, she took the exit ramp slowly, and the car slid out a bit to the right like it was on ice, but there was no ice present. upon inspection later, the right rear coil spring had snapped in two. we took it to the dealership, and after some haggling and a call to volvo factory, they replaced the spring (no charge for the part, but we had to pay the labor). additionally, they agreed to a loaner for the couple of days it was at the dealership. volvo factory agreed to open a good will review file and alerted the dealership. i was 936 miles out of warrantee. they said there was no recall, but agreed to paying for the part. no one could answer whether the other coils might snap spontaneously. they looked ok.
05/23/201154290
 Initial rear spring failure driver side on 5/23/2011. car out of warranty at 50,00. appealed to dealer and volvo of america with no consideration for failure major suspension component, warranty, and safety issue. second spring failure on 4/2/2012, passenger side, mileage 67,274.