Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||||||||||||
| 09V343000 | VOLVO CARS OF N.A. LLC. | from 11/05/2007 to 07/09/2009 | V (Vehicle) | 11993 | 09/28/2009 | MFR | VOLVO CARS OF N.A. LLC. | 09/01/2009 | 09/01/2009 | |||||||
| Defect Summary | Volvo is recalling my 2008-2010 s80, model year 2009-2010 xc70 and model year 2010 xc60 vehicles. under certain conditions the software within the central electronic module (cem) may not send a signal to the fuel pump electronic module (pem). this missing signal to the pem inhibits the start of the fuel pump. the driver may be able to start the engine in spite of the fuel pump not being activated due to residual pressure in the fuel system. in some cases, the driver may be able to drive the vehicle a short distance at idle but then the engine may stall. | |||||||||||||||
| Consequence Summary | If the vehicle stalls in certain conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will download software to the vehicles' cem free of charge. the recall began on september 30, 2009. vehicles in dealer's inventory will be repaired prior to delivery. owners may contact volvo at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo recall no. r215. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TJ-14902 | 11/19/2010 | 10037485 | Ready | 05/24/2011 | |
| TJ-14902 | 11/19/2010 | 10037485 | Volvo: software being downloaded is interrupted and the cem fails. there is a cem recovery method. *rm | 05/24/2011 | |
| RTJ-20756 | 06/11/2012 | TJ-20756-2 | 10032914 | Volvo: differential electronic module (dem), software. this technical journal applies to all awd model vehicles, starting from 2003. *pe updated on 4/10/2012. *kb updated 6/13/12. *pe | 06/11/2010 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/18/2010 | 15000 | ||
| Tl. the contact owns a 2009 volvo xc70. the contact stated the vehicle has major electrical problems. the vehicle has issues with the battery causing the entire electrical system to malfunction. the dealer has replaced the battery. the vehicle continues to have electrical problems so the dealer is replacing the audio control panel and the electronic control module. the vehicle is currently at the dealer. the contact stated when the electrical system malfunctions the speedometer and the fuel gauge stops working leaving the contact unaware of how fast the vehicle is driving and the amount of fuel in the vehicle. the failure mileage was 15,000. jo | |||
| 07/27/2009 | |||
| Tl*the contact owns a 2009 volvo xc70. the contact discovered that nhtsa campaign id number 09v343000, electrical system, software recall is related to his year, make and model vehicle. he was displeased to know that his vin was excluded from the recall. the contact had concerns of the safety risk involved. there are no failures at this time. the current mileage was 999. | |||