Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | ||||||||||||||||
| 10V566000 | VOLVO CARS OF N.A. LLC. | V (Vehicle) | 416 | MFR | VOLVO CARS OF N.A. LLC. | 11/08/2010 | 11/16/2010 | |||||||||
| Defect Summary | Volvo is recalling certain vehicles equipped with garmin 760 portable global positioning system (gps) units because the batteries on those units may overheat. | |||||||||||||||
| Consequence Summary | An overheated battery could lead to a fire. | |||||||||||||||
| Corrective Summary | Volvo advises owners to please stop using the garmin portable gps device immediately, and visit the garmin website to determine if their unit is affected. the unit's battery will be replaced with a new battery and a spacer will be inserted on top of the battery next to the pcb. this service will be performed free of charge. the safety recall is expected to begin during november 2010. owners may contact garmin at 866-957-1981 or visit garmin's website at www.garmin.com/nuvibatterypcbrecall. | |||||||||||||||
| Notes | Volvo safety recall no. r231.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 135C | 04/05/2004 | 10017956 | Service campaign 135c: headlamp washer pump may cause increased electrical demand at low temperatures, even with sufficient washer fluid antifreeze. washers not functioning may be caused by blown fuse no. 15 in the engine compartment fuse | 12/08/2005 | |
| 3638 | 10/27/2004 | 3638 | 10016112 | Rain sensor function. *tt | 08/31/2005 |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 8553 | 11/21/2005 | 8753 | 10018726 | Air conditioning afterblow function. *ak | 01/11/2006 |
| 135H | 04/05/2004 | 10017959 | Service campaign 135h: excessive airflow on the top of the foot/ankle from the floor vent. may be more noticeable when the climate control module (ccm) is set to auto position. *tt | 12/09/2005 | |
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||||
| 0026 | 04/01/2004 | 10006704 | Mass movement sensor module (mms) alarm, adjusting. this bulletin describes how to reduce the risk of false alarms caused by torrential rain. *tt | 05/11/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/05/2010 | 10000 | ||
| Tl-the contact owns a 2004 volvo xc90. the contact stated the owner's manual provided inaccurate information pertaining to the towing capacity; however, the 2005 and 2006 owner's manual specified the accurate weight reduction with the vehicle occupants. in addition, the entire electrical system would become inoperative intermittently. the relay switch, internal rem and yaw modules were replaced at different times. while driving the engine would completely shut off when the closeness of the knee would touch the ignition key. the failures continued after the repairs. currently, the vehicle was being diagnosed at the dealer. the failure mileage was 10,000. js | |||
| 09/24/2010 | 80000 | ||
| Swivel and spring on remote control stop working. this has been an ongoing problem for us, beginning less than 1 year after we purchased car new. the dealership replaced swivels on remote and upgraded swivels on remotes. after several times they told us there was nothing else they could do. have since changed the engineering but now, probably due to the number of times the remote fell on ground because of faulty swivels, the spring for the actual key doesn't work anymore and remote will tilt down sometimes while driving so my wife and 16 year old son have both had their knees hit it and turned the car off while driving it. thank god they did not have an accident. went to volvo and they said this is a wear and tear item and they want $400 to replace 1. inspite of fact they have tried to fix this multiple times and inspite of the fact they never were able to make it work properly they will not stand behind their product. now it is dangerous. i am shocked a car touted as safe like this one would have this kind of problem and they would not fix it! | |||
| 11/05/2010 | 10000 | ||
| Tl-the contact owns a 2004 volvo xc90. the contact stated the owner's manual provided inaccurate information pertaining to the towing capacity; however, the 2005 and 2006 owner's manual specified the accurate weight reduction with the vehicle occupants. in addition, the entire electrical system would become inoperative intermittently. the relay switch, internal rem and yaw modules were replaced at different times. while driving the engine would completely shut off when the closeness of the knee would touch the ignition key. the failures continued after the repairs. currently, the vehicle was being diagnosed at the dealer. the failure mileage was 10,000. js | |||
| 09/24/2010 | 80000 | ||
| Swivel and spring on remote control stop working. this has been an ongoing problem for us, beginning less than 1 year after we purchased car new. the dealership replaced swivels on remote and upgraded swivels on remotes. after several times they told us there was nothing else they could do. have since changed the engineering but now, probably due to the number of times the remote fell on ground because of faulty swivels, the spring for the actual key doesn't work anymore and remote will tilt down sometimes while driving so my wife and 16 year old son have both had their knees hit it and turned the car off while driving it. thank god they did not have an accident. went to volvo and they said this is a wear and tear item and they want $400 to replace 1. inspite of fact they have tried to fix this multiple times and inspite of the fact they never were able to make it work properly they will not stand behind their product. now it is dangerous. i am shocked a car touted as safe like this one would have this kind of problem and they would not fix it! | |||
| 01/28/2010 | 32400 | 1 | |
| Driving on 210-west, my car lost power without warning. the fuel pump had been replaced on jan. 26, 2010, to correct the strong smell of gasoline inside and outside of the car. other problems have been replacing the brake pads twice, replacing the abs, faulty gps and cd player, front passenger door automatic lock needs motor replaced, sloshing sound of water heard inside the car after rain. *tr | |||
| 10/21/2008 | 32014 | 1 | |
| On 10/21/2008 i was driving my 2004 volvo xc90 on the highway rt.93. it was raining and the interior of the car was foggy. i could not see outside so i turned on the a/c but it was not functioning. also, the cd player was not worked. i bought my car new in 2004 with has only 32,014 miles on the car now. the boston volvo village dealer inspected the car and said the blower motor, resistor and the cd player need to be replaced. the cost of parts and labor of the blower and resistor was $1,650 and the cd $700. i contacted the volvo head office and they were willing to provide the parts free but the labor cost on me. i have no choice to do it right away because i have two children. i need the car to carry them to school everyday. it is a safety issue if the ventilation and heat is not working. i cannot drive the car if there is no ventilation and the car is foggy during rainy or snowy days. if i was in the highway, i have to park on the side for the poor visibility. it would put me and my family in a dangerous situation. i paid $1,058 for the labor and $57.50 for the inspection cost. if the volvo admitted the parts has problem and willing to replace them free, they should not charge me labor cost. *tr | |||