Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 09V483000 | VOLVO CARS OF N.A. LLC. | from 08/07/2002 to 06/11/2004 | V (Vehicle) | 158733 | 01/15/2010 | ODI | VOLVO CARS OF N.A. LLC. | 12/18/2009 | 12/18/2009 | |||||||
| Defect Summary | Volvo is recalling certain model year 2001-2005 s80, model year 2001-2004 v70, s60, xc70 and model year 2003-2005 xc90 vehicles sold in or registered in the states of alabama, arizona, arkansas, california, florida, georgia, hawaii, kentucky, louisiana, mississippi, nevada, new mexico, north carolina, oklahoma, south carolina, tennessee, texas, utah, virginia and the u.s. territories. when exposed to certain environmental conditions (hot climate and temperature cycling) over time and in combination with varying fuel quality, the fuel pump can develop cracks in the fuel pump flange. | |||||||||||||||
| Consequence Summary | If the condition occurs vehicle owners may notice fuel smell and/or fuel leak which, in the presence of an ignition source, could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the fuel pump installed in the vehicle, and if necessary replace the fuel pump with a part of a modified design. this service will be performed free of charge. the safety recall began on january 15, 2010. owners may contact volvo at 1-800-458-1552. | |||||||||||||||
| Notes | Volvo safety recall no. r220.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| RTJ-16629 | 05/15/2009 | 10030359 | Volvo: leakage detection diagnostics improvements to remedy dtc's. all models from model years 2003-2008. diagnostic monitor for the evaporative emission system small leak, has used a software function that calculates leakage based on a pr | 09/24/2009 | |
| 28-74 | 01/03/2008 | 28-74 | 10022612 | Leakage diagnostic function improvements to remedy dtc's. *kb updated 1/22/08. *nj updated 4/7/08. *nj | 09/12/2007 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||
| PE09039 | VOLVO CARS OF N.A. LLC. | 08/31/2009 | 12/22/2009 | FUEL PUMP LEAK | 09V483000 | |
| Volvo has determined that due to exposure to certain environmental conditions (hot climates and temperature cycling) and varying fuel quality, the fuel pump flange in the xc90 vehicles can develop cracks.owners may notice fuel smell and/or fuel seepage.due to similar material usage, this issue also affects other my2001-2005 s60/s80/v70/xc70 and my2003/2005 xc90 vehicles.review of the volvo data indicate the frequency of complaints/repairs is higher in the hot climate states. volvo will recall and replace the fuel pump with a part of a modified design/material in approximately 136,100 my2001-2004 s60/v70/xc70, my2001-2005 s80 and my2003-2005 xc90 vehicles in 19 states.these states include al, az, ar, ca, fl, ga, hi, ky, la, ms, nv, nm, nc, ok, sc, tn, tx, ut, va and the us territories.in addition, volvo will extend the warranty coverage to 10 years/150,000 miles on approximately 190,000 vehicles for the remaining states.this recall/extended warranty program supersedes previous 07v-152/tnn 23-198 program on my2001-2002 vehicles.this investigation is closed (see recall campaign 09v-483). | ||||||
| FUEL SYSTEM, GASOLINE - DELIVERY | ||||||
| PE09039 | VOLVO CARS OF N.A. LLC. | 08/31/2009 | 12/22/2009 | FUEL PUMP LEAK | 09V483000 | |
| Volvo has determined that due to exposure to certain environmental conditions (hot climates and temperature cycling) and varying fuel quality, the fuel pump flange in the xc90 vehicles can develop cracks.owners may notice fuel smell and/or fuel seepage.due to similar material usage, this issue also affects other my2001-2005 s60/s80/v70/xc70 and my2003/2005 xc90 vehicles.review of the volvo data indicate the frequency of complaints/repairs is higher in the hot climate states. volvo will recall and replace the fuel pump with a part of a modified design/material in approximately 136,100 my2001-2004 s60/v70/xc70, my2001-2005 s80 and my2003-2005 xc90 vehicles in 19 states.these states include al, az, ar, ca, fl, ga, hi, ky, la, ms, nv, nm, nc, ok, sc, tn, tx, ut, va and the us territories.in addition, volvo will extend the warranty coverage to 10 years/150,000 miles on approximately 190,000 vehicles for the remaining states.this recall/extended warranty program supersedes previous 07v-152/tnn 23-198 program on my2001-2002 vehicles.this investigation is closed (see recall campaign 09v-483). | ||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||
| PE09039 | VOLVO CARS OF N.A. LLC. | 08/31/2009 | 12/22/2009 | FUEL PUMP LEAK | 09V483000 | |
| Volvo has determined that due to exposure to certain environmental conditions (hot climates and temperature cycling) and varying fuel quality, the fuel pump flange in the xc90 vehicles can develop cracks.owners may notice fuel smell and/or fuel seepage.due to similar material usage, this issue also affects other my2001-2005 s60/s80/v70/xc70 and my2003/2005 xc90 vehicles.review of the volvo data indicate the frequency of complaints/repairs is higher in the hot climate states. volvo will recall and replace the fuel pump with a part of a modified design/material in approximately 136,100 my2001-2004 s60/v70/xc70, my2001-2005 s80 and my2003-2005 xc90 vehicles in 19 states.these states include al, az, ar, ca, fl, ga, hi, ky, la, ms, nv, nm, nc, ok, sc, tn, tx, ut, va and the us territories.in addition, volvo will extend the warranty coverage to 10 years/150,000 miles on approximately 190,000 vehicles for the remaining states.this recall/extended warranty program supersedes previous 07v-152/tnn 23-198 program on my2001-2002 vehicles.this investigation is closed (see recall campaign 09v-483). | ||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||
| PE09039 | VOLVO CARS OF N.A. LLC. | 08/31/2009 | 12/22/2009 | FUEL PUMP LEAK | 09V483000 | |
| Volvo has determined that due to exposure to certain environmental conditions (hot climates and temperature cycling) and varying fuel quality, the fuel pump flange in the xc90 vehicles can develop cracks.owners may notice fuel smell and/or fuel seepage.due to similar material usage, this issue also affects other my2001-2005 s60/s80/v70/xc70 and my2003/2005 xc90 vehicles.review of the volvo data indicate the frequency of complaints/repairs is higher in the hot climate states. volvo will recall and replace the fuel pump with a part of a modified design/material in approximately 136,100 my2001-2004 s60/v70/xc70, my2001-2005 s80 and my2003-2005 xc90 vehicles in 19 states.these states include al, az, ar, ca, fl, ga, hi, ky, la, ms, nv, nm, nc, ok, sc, tn, tx, ut, va and the us territories.in addition, volvo will extend the warranty coverage to 10 years/150,000 miles on approximately 190,000 vehicles for the remaining states.this recall/extended warranty program supersedes previous 07v-152/tnn 23-198 program on my2001-2002 vehicles.this investigation is closed (see recall campaign 09v-483). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 07/23/2007 | 54000 | 1 | |
| Transmission failure twice and fuel pump replaced and still leaking in our volvo xc90 2004 t6 truck. volvo replaced the transmission twice, but we still had repair costs both times. fuel pump replaced and still leaking causing large amounts of gas fumes in vehicle. taking into volvo to fix fuel pump again today that is covered under the recall but just got it back from 2nd transmission repair where i had to pay for the internal engine leaks that could not be detected that in turn contaminated the 2nd transmission. i do not believe i should have paid $1600 in repairs when it has been serviced and cannot detect these internal oil leaks from the engine. this make and model year has been costly and dangerous. truck has stopped in the middle of left turn, almost resulting in head on collision. this truck seems to fall under lemon law. we have had problems with this truck since 2007.it has had 2 transmission replacements and now 2 fuel pumps,both volvo pumps. i should incur zero costs other than oil changes and general maintenance. these are major equipment failures in this volvo xc90 t6 2004 and the entire vehicle should be recalled. i will be submitting my repair costs to volvo north america. thank you for your review of this in advance. *tr | |||
| FUEL SYSTEM, GASOLINE | |||
| 12/09/2011 | 132100 | ||
| Last summer we purchase a 2004 volvo xc 90 and after review of carfax notice we saw a recall on the fuel pump. we took it in for the recall and volvo of new bern, nc change out the part. i have noticed a strong smell of gas and the volvo is leaking out fuel from where the fuel tank is located under the passenger seat on the driver side. we have notified both volvo home office aswell as volvo of new bern with no luck. we were told it should not be leaking. and on top of that the front passenger door while driving just pop open and we have to keep slaming it to get it to stay closed, and well as the passenger door on the right side will not open from the inside. | |||
| 10/05/2011 | 86000 | ||
| Fule lines from the tank to the engine component started to leak and a fuel smell got the attention of a passerby which made me aware of the problem and made me turn off my vehicle. | |||
| 11/16/2010 | 63500 | ||
| My vehicle was recalled for a fuel pump issue by the nhtsa. in a letter dated 9/13/2010, volvo cars of north america outlined the reason for the recall and specifically advised: please schedule an appointment at your local authorized volvo retailer as soon as possible to have this important safety recall performed at no charge. i contacted my volvo retailer and was specifically advised to bring my car in with as little fuel as possible because the technicians would have to drain the tanks to conduct the repair. i followed this order to the letter and dropped my vehicle off for the no charge recall repair. at drop off, i had also specifically requested the service department to contact me with an estimate for a repair to the third row seat and right turn signal before correcting. the service department did call with the estimate for the seat repair and i agreed to the $100 charge. in the afternoon when my husband picked up my volvo, i had been charged $53.72 for fuel that i never authorized. when i called to complain, i was told the vehicle had to be fueled in order to check the repair. if that was the case, then why was i told to bring it in empty and never told that volvo would take the liberty to fill it up without my approval? $54 dollars is not the issue--the issue is that volvo wanted to make an easy repair with a car they did not have to drain gas from the tank and store. i could have brought my car in with a full tank and it was volvo's responsibility to repair my car at no charge. instead, volvo shifted their burden to me and then made me pay to make it easier for their repair technicians. | |||
| 01/28/2010 | 32400 | 1 | |
| Driving on 210-west, my car lost power without warning. the fuel pump had been replaced on jan. 26, 2010, to correct the strong smell of gasoline inside and outside of the car. other problems have been replacing the brake pads twice, replacing the abs, faulty gps and cd player, front passenger door automatic lock needs motor replaced, sloshing sound of water heard inside the car after rain. *tr | |||
| 09/01/2009 | 75000 | 1 | |
| I own a 2004 volvo xc 90 suv. i began smelling strong gasoline fumes/odors inside the vehicle and outside the vehicle. this smell is getting stronger and is starting to cause headaches and eye and nose irritation to me and passengers. it appears to be a huge problem with this model because many people have expressed the same complaint and are also concerned about the other potential safety/health issue being a possible fire or explosion from these gasoline fumes. *tr | |||
| 09/01/2009 | 75000 | 1 | |
| I own a 2004 volvo xc90 awd t6. there always is a strong odor of fuel outside the car and sometimes inside the car. this smell began in september 2009. i live in the tampa area of florida. *tr | |||
| 11/01/2009 | 85000 | 1 | |
| 2004 volvo xc90-strong odor of gasoline in garage and inside of vehicle. the smell becomes stronger after driving and filling up. *tr | |||
| 11/02/2009 | 84239 | 1 | |
| I have had my 2004 volvo xc90 for 2 years, no issue until 3 weeks ago started smelling fuel odor. 1 week ago, started having slow sluggish engine starts. i checked under vehicle near gas tank and noticed tank was saturated with fuel. no repairs to vehicle at this time, waiting for recall. this appears to be an issue with a large number of same year and model with issue. *tr | |||
| 11/16/2009 | 86603 | 1 | |
| My 2004 volvo xc-90 began to emit a strong fuel odor when parked in my garage. i did not notice any fuel leakage (i.e. stains on the ground under the car). i began parking my car outside as the gas water heater is located in the garage. the fuel odor is noticeable both in the car when driving and when parked. i took the vehicle to the dealer to diagnose and repair. the dealer replaced the fuel pump and because i mentioned similar complaints logged from this website, i was only charged for the labor ($784). after the vehicle was returned to me, i washed the undercarriage well and parked outside for several days to air it out. i began parking in the garage again and the fuel odor was still present (the garage does not have a fuel odor when the vehicle is not parked in it.). i bought and replaced the gas cap as i noticed that the rubber gasket was cracked. that did not help. i have since taken it back to the dealer for more diagnosis and repair. this is a major safety concern! i find it hard to believe that there has not been a voluntary recall. i am curious as to the result of nhtsa's preliminary evaluation (pe09-039) of similar complaints, of which the number of complaints seems to be increasing everytime i look at this website. please help! *tr | |||
| 10/01/2009 | 1 | ||
| I have a 2004 xc90 that has a fuel pump damage. there is some sort of a leak where the gas odor comes in the cabin. i brought it out to the dealer and it would cost me close to a $1000 to fix it. i've heard of people with similar problem and i believe it to be bigger problem than what volvo said to me. they said it was wear and tear but i have friends that drive different cars and i've never heard of fuel pump problem. can you let me know if this is an isolated problem or a company-wide issue? thanks. *tr | |||
| 09/01/2009 | 68000 | 1 | |
| Persistent strong gas smell in/out of car. upon investigation, gas leak on/around fuel pump with residue visible on bottom of gas tank. *tr | |||
| 10/20/2009 | 69500 | 1 | |
| My 2004 volvo xc90 had to have the fuel pump replaced because it was leaking fuel and there was a strong odor of fuel in the car and when it was stopped. *tr | |||
| 08/10/2009 | 53000 | 1 | |
| 2004 volvo xc 90 fuel pump leak. strong odor emits from vehicle. spoke with volvo na hq, has no documents on this. however, other gov and vehicle reporting agencies have documents supporting evidence of complaints on same vehicle. at this time no recall issued. if recall is issued, consumer is entitled to reimbursement. lisa @ na hq 10/29/09. *tr | |||
| 08/10/2004 | 1 | ||
| 2004 volvo xc90-strong odor of gasoline. the smell becomes more pungent after driving and filling up. *tr | |||
| 10/10/2009 | 75000 | 1 | |
| My '04 volvo xc90 @75k miles suddenly developed a fuel leak in the region of the fuel pump. fuel is leaking at a steady rate (the entire tank in a few days). *tr | |||
| 09/28/2009 | 116000 | 1 | |
| My 2004 volvo xc90 has a fuel leak coming from somewhere in the region of the fuel pump, hose or gas tank. i am told by the volvo mechanic that they are seeing alot of fuel pump and fitting failures. i am also seeing online reports of other owners with same problem. and i see that the fuel pump and fittings are the same or similar that have been recalled on other volvo models and other model years. i see you have an active investigation into this problem. any advice? will there be a recall soon? $2000- 3000 for repair of a defective already recalled item on other vehicles seems excessive? *tr | |||
| 08/01/2009 | 60000 | 1 | |
| Fuel odor and/or fuel leakage. *tr | |||
| 08/18/2009 | 47000 | 1 | |
| Last couple of days i noticed strong gas smells in the garage. drove the car a short distance and parked it back in the garage. checked a couple minutes later and the garage reeked of gasoline. when i checked underneath i found gas staining the underside of the gas tank and drips on the floor. *tr | |||
| 08/15/2009 | 159000 | 1 | |
| Volvo xc90 2004 fuel pump leak at fuel tank. *tr | |||
| 07/30/2009 | 1 | ||
| After almost 6 months of not using my vehicle and after taking it to get its mandatory maintenance, all of a sudden i was smelling gas fumes in my garage. now i have to replace the fuel pump and pay more than $1100. it is health hazardous and danger situation and i can't believe that volvo hasn't recalled this part after so many complaints. no injuries, fires or property damage because i took my vehicle immediately to the dealership but it could had happen since my water heater and my vehicle were in the same area. *tr | |||
| 11/11/2008 | 24000 | 1 | |
| Faulty fuel pump, broker fitting on inlet, leaks gas. *tr | |||
| 12/22/2008 | 61529 | 1 | |
| Fuel pump leaking causing internal gas fumes with passenger hazard and visible leaking of gasoline onto road from the pump-gas tank assembly. the fuel pump was on a warranty from state of california. however when dealer replaced fuel pump kit the pump-assembly continues to leak. car is a 2004 xc-90 volvo with 60k miles. *tr | |||
| 03/17/2008 | 49985 | 1 | |
| In march of 2008 i noticed a strong odor of gasoline in the garage were the vehicle was stored. this odor had also permeated through out the interior of the vehicle. checked vehicle for fuel leaks and could not determine source due to quick evaporation of fuel. on march 17, 08 local dealer found leak at top of fuel tank under 2nd row seats. replaced fuel pump and faulty level sensor. on march 27, 08 i returned vehicle to dealer with same problem. they tried to pacify me by saying it was residual odor and would go away with time. after inspection by dealer, it was still leaking. solution per documentation was to replace level sensor o-ring on left side. however the tech informed me the fuel tank with pump and sending unit were all replaced. on september 16, 08 i am having the same problem again. it is back to dealer, stay tuned...... *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 10/29/2008 | 1 | ||
| Recall 2004 volvo xc90 fuel pump *bf the consumer stated she experienced the problem back in october 2008. there was a horrible gas smell coming from the vehicle. the dealer was unable to diagnose the problem the first time. the consumer is seeking reimbursement. *jb | |||
| 11/13/2009 | 50000 | ||
| Tl* the contact owns a 2004 volvo xc90. she smelled a strong odor of gasoline coming from her vehicle while parked. the vehicle was taken to the dealer for inspection. the technician stated that the fuel pump needed to be replaced at an expense of $1200.00. the failure mileage 50,000. the vehicle identification number was unavailable. | |||
| 09/17/2009 | 75000 | ||
| Tl*the contact owns a 2004 volvo xc90. the contact smelled fuel in the vehicle and observed that there was a leak in the fuel tank. the mechanic confirmed that the fuel pump gasket caused the failure. the manufacturer advised her to contact the dealer and offered to pay for the repair minus the service charge. the vehicle has not been repaired. the current mileage was approximately 78,000. the failure mileage was approximately 75,000. | |||
| 09/25/2009 | 40000 | 1 | |
| Tl*the contact owns a 2004 volvo xc90. the contact smelled a strong odor of fuel outside of the parked vehicle and inside of the vehicle while driving. the failure occurrence was intermittent and has progressed. an authorized dealer stated that the failure was contributed to a cracked fuel pump housing. the vehicle has not been repaired. the contact was extremely concerned about the safety hazard. the failure and current mileage was 40,000. updated 10/21/09. *lj updated 10/20/09*jb | |||
| 11/11/2008 | 24000 | 1 | |
| Faulty fuel pump, broker fitting on inlet, leaks gas. *tr | |||
| 09/05/2007 | 56252 | 1 | 11/16/2003 |
| While the car was parked in the garage there was an overwhelming smell of gasoline. i took the car to my mechanic. they observed a fuel leak coming from fuel pump housing. a new fuel pump was installed. *tr | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 11/30/2004 | 23000 | 1 | |
| While consumer was driving rear passenger's tire blew out, resulting in damaging the fuel line. consumer was at a gas station and refueled the vehicle when it was discovered that fuel was leaking from the vehicle. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 04/01/2004 | 1 | 12/05/2003 | |
| Vehicle average gas mileage is well below expected mileage.*ak | |||