Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 135 | 04/05/2004 | 3002 | 10007985 | Service campaign 135a-i for new and improved components. *tt | 07/19/2004 |
| 135 | 10/31/2005 | 135B | 10007632 | Volvo has developed new and improved components to help ensure customer satisfaction. service campaign 135. *mj service campaign 135b. *tt | 07/07/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/02/2012 | 111440 | ||
| Front lights go off got a ticket for that reason and only thru that ticket did i know that the lights go off it happens once in a while and when so i have to go to side of the road and turn car off and turn on again, wont happen for a period and then surprise it happens again.we bought the car used and we dont know if there is any recalls it might not have been taken care of. | |||
| 07/21/2012 | 170000 | ||
| At 65 mph wipers went on by themselves then followed by split second power failure,meaning dashboard light out,hazard lights could not be turned on,windows would not open,a/c out,in the message screen at that moment antiblock brake failure was displayed before everthing went out,driving another 20 miles till next exit at the dusk,after pulling over and restart ( to reset) srs failure in the message sreen.car checked by volvo dealer and statment from them:fault in cem is shutting down network and causing dim to black out.replacement will run about $1500,this car had automatic transmission failure at 91822 miles and ignition failure recently,and many many other costly problems. | |||
| 10/07/2011 | 80000 | ||
| Starting in 2011 and 3 other occassions vehicle would not start. starter motor would not turn and system apeared to be dead. battery was tested to be in good condition. prior to these events electrical system behaved eratically with radio switching on and off, door locks not operating from remote key fob and windshield wipers eratically turning on and off. lights and systems seemingly behaving erratically. airgbag warning lights came on. on first occassion system was reset and mechanic changed the starter motor. in hindsight i don't believe it was bad or caused of the problem. on second and third occasions after towing and repeated start attempts the engine started. note that when attempting startts nothing happened when the key was turned (engine starter would turn or engage. no clicking sound associated with bad battery), on fourth occassion in july 2012 volvo reported that central electronic module was bad and multiple fault codes were present. when informed that this was a seemingly a common problem on 2004/5 xc90 with this model due to leaking grommet they denied this and stated that this was not the case for this vehicle. module was changed at cost of $1,280. | |||
| 03/22/2012 | 66000 | ||
| Driver side and rear passenger doors don't open from inside. | |||
| 10/28/2010 | 135 | ||
| While driving on the highway at night, all electrical indicators on dashboard including the turn signals stop working then the vehicle started slowing down. after stoping i was unable to open gas tank and tailgate where the battery is located. i took the vehicle to the volvo dealer and they were unable to duplicate the incident. now this has happen 7 more times. i am a single parent with minor children in my vehicle. please assist. someone inform me the problem might be with the central electrical module. i purchase this vehicle used and it is out of warranty. i have seen lots of complaints about this vehicle why is there not a recall on the central electrical module? please do something before there are fatialties. | |||
| 11/28/2011 | 80000 | ||
| I purchased my 04' xc 90 six months ago from a private party (original owner) who kept the car in immaculate condition. the reason i purchased a volvo was that i wanted a dependable and safe car for myself and my young children. recently, i was left stranded with my children and no cell service because my key would not turn past position one to turn on the car. there were no signs that the car had anything wrong with it prior to this happening. after finding our way to a telephone and having the car towed to a mechanic i was told that it needed a new ignition switch. i did some research to find that this is a very common problem with volvos. i read stories on multiple forums that were very similar to mine. my children and i were put into a potentially life threatening situation that easily could have been avoided had there been a recall on the ignition switch. this part is obviously faulty on multiple volvo models and it seems like it should be something that they should fix. | |||
| 09/01/2011 | 103000 | ||
| Seat heater malfunction causing seat to melt and burn upper leg buttocks area. | |||
| 06/25/2011 | 130342 | ||
| Moving about 70mph in cruise we felt a severe jerk followed by near instantaneous hard acceleration. the jerk/thud action so extreme it was almost like the volvo tried to reverse gear by itself. it | |||
| 05/30/2011 | 147500 | ||
| I have had two incidents in which the car cycles off and on after approximate three hours of highway driving a few times, and then loses all auxiliary power, srs light comes on, brake failure, but car continues to run and brakes operate fine. on the second occasion, i pulled off the highway, turned the car off, then on again, and the car worked fine for a few minutes, and did this again when the car powered down, until i reached my destination. the car then sat in a parking lot and i returned on the 250 mile journey home. i stopped every hour to hour and a half, and made it home after five hours, without incident. the mechanic initially told me it might be the driver information module (dim), which the part cost $1200 and then labor, but it may or may not fix the problem. it is in the shop now after the second episode, 3 weeks later, and again they say it looks to be the dim. i am not willing to spend the money on this if it will not fix the problem. i will continue to drive the car like this unless it becomes a safety hazard. | |||
| 07/10/2010 | 107000 | ||
| All dashlights went completely black, and the power steering went out with it while driving down the freeway (at night). this happened on three different occasions. volvo dealer claimed they reset it the first two fixes and then the third time replaced the cem, which was a couple thousand dollar fix for me. | |||
| 12/19/2010 | 35000 | ||
| 2004 volvo xc 90 t6 transmission. purchased this vehicle new from dealer. @ 35,000 the transmission failed. prior to the failure transmission began to slip and the vehicle was non responsive. due to the delay of the transmission catching and propelling the vehicle forward we were in a near collision with another vehicle. unit was replaced with a refurbished one from the dealer. @ 85,000 the vehicle began to show symptoms of transmission failure again. this time it was corrected with a software update. now vehicle has 125,000 miles and transmission failure again. vehicle showed no signs of transmission wear and tear. just all of the sudden vehicle came non responsive to drivers gas inputs. this could be a huge hazard in high traffic conditions and potentially resulting in serious injuries and even death. volvo refuses to recall this units. they only offered to cover 50% of the cost to repair. volvo knows that these vehicles are prone to premature transmission failure and should recall and replace this units at no cost to the consumer. a quick inter net search and you will find thousands of people like me experiencing transmission problems on these vehicles. http://townhall-talk.edmunds.com/direct/view/.f18a651/ http://www.matthewsvolvosite.com/2009/03/transmission-problems/ http://volvoforums.com/forum/showthread.php?t=7573&page=2 something needs to be done before someone gets hurt. | |||
| 10/21/2010 | 69000 | ||
| 2004volvo xc 90 , 2.5 awd. while driving on i40 at night ,(65 mph, in drive) a loud thump followed by momentary electrical failure( headlights, loss of engine power.) it then picked back up and continued on for approx 1/4 mile and it happened again. made into far right lane from the 3rd lane over. other than the radio volume everything worked as normal the next 40 miles to home. this happened at approx. 9:30 pm in the middle of the interstate . what if the lights had failed and it not regained power, 40/85 is a busy highway at night. i was driving with my wife and 2 kids. | |||
| 05/25/2009 | 112709 | 1 | |
| 1. since day 1, the transmission on my 2004 volvo-xc90 has always given me trouble, it doesn't engage trough gear as quickly as it should. on may 25th 2009, the transmission completely went out leaving me in the middle of the intersection with cars behind me traveling 35 miles and almost caused an accident. 2. the transmission has never operated properly since i purchased the car in april of 2009. the shop and every other one i called knew exactly what the problem was. they said that the transmission in this model and year was a faulty gm transmission and have seen many in for this type of service. i did some research on the internet and found that many owners have experienced the same problem, the exact problem. i bought it from autowest acura in san jose, i ask them for help with that matter, (4 times) they were evasive and refused to help, or to get to any arrangement. the transmission service urgent light came on. took the car to the dealer and they said i need a new transmission. there seems to be a large number of these same complaints for this same car from volvo. there is a serious problem with this car and i'm writing you for consumer protection. *tr | |||