Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/18/2012 | 90000 | 1 | |
| The sunroof drain has a design flaw that can cause water to enter the passenger compartment and/or electrical systems. this can present simply as water on the floor boards. but it can also present in more subtle ways with water coming in contact with electrical systems and being drawn throughout the car through copper wires acting as conduit (this effects speaker quality, radio function, cruise control function etc). most importantly, water can accumulate in the compartment under the front passenger seat that houses the dynamic stability traction control system putting safety at risk. we have experienced this with our xc90 but see many complaints regarding other volvo models. this is a significant safety concern but most concerning because of its subtle nature, slow progression, and prohibitive costs to repair. many people are driving around with compromised systems and are not yet aware, unable to recognize the cause, or unable to fund the repair. *tr | |||
| 04/18/2012 | 90000 | ||
| The sunroof drain has a design flaw that can cause water to enter the passenger compartment and/or electrical systems. this can present simply as water on the floor boards. but it can also present in more subtle ways with water coming in contact with electrical systems and being drawn throughout the car through copper wires acting as conduit (this effects speaker quality, radio function, cruise control function etc). most importantly, water can accumulate in the compartment under the front passenger seat that houses the dynamic stability traction control system putting safety at risk. we have experienced this with our xc90 but see many complaints regarding other volvo models. this is a significant safety concern but most concerning because of its subtle nature, slow progression, and prohibitive costs to repair. many people are driving around with compromised systems and are not yet aware, unable to recognize the cause, or unable to fund the the repair. | |||
| 08/01/2012 | 1 | 01/26/2012 | |
| 2004 volvo xc-90. consumer states problem with crankcase vent *tgw the consumer received a second a opinion and was informed the throttle body needed to be cleaned. | |||
| 06/27/2012 | 71400 | ||
| While driving on a 40mph busy road, my cd player display began to flash, then a few seconds later, my srs air bag service urgent message came on. everything continued to flash and then all my instruments (speedometer, rev counter, turn signals) all died. lucky i was passing my dealer who i just bought the car from and able to turn into it. after braking, i could not accelerate the car and had to let the momentum carry me into to the lot. i have had the car for 5 days now. i noticed on the first day that simple things were not quite right, including my mirror button only working half the time as well as my window control. also my wipers would turn on randomly. this seems to be a very common problem with this year and model car if you read any volvo forums. it seems it has happened to enough people that there should be a recall on the electronics of this car. people's safety are are great risk with the failure of these said item in the car. | |||
| 05/13/2011 | 122500 | ||
| Driving from phx to tus at 75 mi out of phx at about 2200hrs. the car completly failed for fraction of a second then resumed normal operation untill arriving at destanation 10 mi. later. the second time a week later was traveling to phx at 1800 hrs. 70mi out of tus. the car failed like the first time then a few seconds later did it again reached destanation about 15mi. later. when this happends the lights, radio, windows, dash light and gauges all stop working the mess. comes on abs,srs. its happened 5or 6 times now with the worst being yesterday 16 june 2012 . i got off loop 202 and pulled in a parking lot and shut down the car and then atempted to restart 4 times before it restarted. the a/c,windows, lights, gauges,turn signals all failed. the mess.abs,srs, check engine came on. i drove about 5mi to destanation. i'm now scared to drive it if the srs,abs warning are on are they working? if in an accident will the passengers and driver be protected ? | |||
| 10/08/2011 | 113026 | ||
| While driving the electronics shut off and the engine dies as if its in neutral. took to volvo service and they said a can software upgrade would solve it, this did not solve it, immediately after we left the same thing happened within a few miles, engine shut down, power went out, when restarted the srs airbag error code came on as well as the abs break failure message. i see you guys have completed an investigation (pe10025) on this but what the heck is being done about it. this car is very dangerous to my wife and newborn!!!! the car goes from 70 to 10mph on the freeway, how is this not as important as the issue with toyotas excessive acceleration problem, does someone need to die before you guys take this serious! | |||
| 10/01/2011 | 123200 | ||
| I was driving on the freeway and there was a slight thumping noise and the electircal systems failed and shutdown in a second. the power was lost and the vehicile came to a sudden halt. luckily i was on the right side of the road and i had pulled over to the side of the road. it was very scary, as i was on the freeway in the night and i could have very well been in an accident causing damage to my life and others. the electrical failure caused the car to loose complete control of the speed and the car came to an immediate halt. there was a message of break failure for a second before the car shut down completely. request you to please look into this concern as it is a potential safety hazard. i have researched over the internet and i read that most of the owners of 2004/2005 xc90 are facing similar issues, which is very scary. kindly help us and help save lives. thanking you. | |||
| 10/07/2009 | 68000 | ||
| Tl*the contact owns a 2004 volvo xc90. she stated that while starting the vehicle it idles excessively and then the engine shuts off. after she turns the vehicle back on and operates normally and then begins idling once again. the mechanic stated that the computer indicated that the air flow meter and the throttle body gasket needed to be replaced. the dealer was contacted and they stated that they will update the files on the repair and the failure that occurred. the vehicle will be repaired at the owners expense. there are no related recalls. the failure has occurred for approximately 3 months and has become progressively worse. the failure mileage was 68000 and current mileage was 72000. | |||
| 03/28/2006 | 13000 | 1 | 10/10/2004 |
| Pulling into a store parking lot with my foot on the brake and operating at very slow speed, the vehicle dramatically accelerated by itself causing a wreck against a tree. *nm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 08/26/2004 | 2 | ||
| On august, 26, 2004 there was a major malfunction in our volvo xc90 (2004). while driving with 2 small children in car seats and 2 adults on a major highway; suddendly, there was no acceleration in the gas pedal and the stearing wheel did not function. we managed to slowly move to the side of the road from what momentum was left in the car, and avoid an accident. we were obviously very shaken up, and find this car completely unsafe. it has been 3 weeks now getting the run around with the cherry hill, new jersey volvo dealer. they said there's nothing wrong with the car. the car is unsafe for our family, and presents a danger for others on the road. we are afraid it will stop dead again on a major highway with death or injuries occuring to either ourselves or others. the dealer asked us what we wanted we finally said, (after they said they'd get us a new suv and did not) that we want our money back ($3,000 deposit) and we don't want this car they sold us. today, they made us take this car back and they are refusing our request to refund our money. also, the car was towed on a flat bed truck in to the dealer on july 13th, 2004 as the car did not start.. relays were loose in the icm and cem etc., [we have the service order] on this day, the message on the car said something to the effect urgent malfunction in suv air bags... and we unloaded the family and it was towed to the volvo dealership. and the car's 2 side mirrors work one day and not the next. tomorrow i take matthew to his first day at pre-school, and i'm half thinking what if something happens to the car when we're driving. it's amazing to me that volvo can let me leave their parking lot with this car this evening, and the aren't taking safety seriously at all. so, at 11:00 pm i am up letting the nhtsa know what's going on. we are willing to help in anyway we can. sincerely, the lawrence family.*ak | |||