Western Alpine Coach 2000
Model Alpine Coach made in 2000 by Western got 10 consumer complains as well as 5 recalls. Consumer complaints with reference, among others things, to equipment and service brakes, hydraulic. There were some recalls concerningelectrical system and equipment.
Model 2000
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 04V035000 | WESTERN RECREATIONAL VEHICLES, INC. | from 08/19/1997 to 01/22/2003 | V (Vehicle) | 963 | ODI | WESTERN RECREATIONAL VEHICLES, INC. | 01/28/2004 | 01/30/2004 | ||||||||
| Defect Summary | On certain motorhomes, an incorrect 250-amp ground fuse was used to protect battery ground. the correct fuse was rated for 300 amps. | |||||||||||||||
| Consequence Summary | The incorrect fuse could cause sudden loss of electrical power resulting in the vehicle stalling or inoperable lights increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the 250-amp ground fuse with a 350-amp connector. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact western rv at 509-457-4133. | |||||||||||||||
| Notes | Customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V121000 | WESTERN RECREATIONAL VEHICLES, INC. | from 04/01/1997 to 05/31/2004 | V (Vehicle) | 6188 | 06/14/2007 | MFR | WESTERN RECREATIONAL VEHICLES, INC. | 03/21/2007 | 03/21/2007 | |||||||
| Defect Summary | Certain motor homes, truck campers, fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
| Corrective Summary | Western rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or western rv at 1-866-567-4133. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | ||||||||||||||||
| 00V273002 | WESTERN RV, INC. | from 03/13/2000 to 05/24/2000 | V (Vehicle) | 121 | 10/16/2000 | MFR | WESTERN RECREATIONAL VEHICLES, INC. | 10/24/2000 | 11/08/2000 | |||||||
| Defect Summary | Vehicle description: class a motor homes equipped with safety belt assemblies built by am-safe. on some seat belts, the buckle and connector may unlatch during a collision. | |||||||||||||||
| Consequence Summary | Serious injury or death could occur if the vehicle occupant is not properly restrained. | |||||||||||||||
| Corrective Summary | Am-safe in notifying customers that they will inspect and replace the defective buckle assemblies free of charge. | |||||||||||||||
| Notes | Owner notification began october 16, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact am-safe commercial products at 219-266-8330. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, AIR - ANTILOCK | ||||||||||||||||
| 00V279002 | WESTERN RV, INC. | from 05/28/1999 to 03/15/2000 | V (Vehicle) | 268 | ODI | WESTERN RECREATIONAL VEHICLES, INC. | 11/21/2000 | 09/22/2000 | 571 | 105 | ||||||
| Defect Summary | Vehicle description: shuttle buses, recreational vehicles, utility vans, and heavy duty trucks equipped with meritor wabco phase 1, d-version antilock brake system (abs), fail to comply to the requirements of fmvss no. 105, hydraulic and electric brake systems. an internal diagnostic system in the abs may not detect an extreme wheel speed sensor air gap. such a condition could possibly occur during (1) original assembly or (2) subsequent wheel end service. | |||||||||||||||
| Consequence Summary | This could disable the anti-lock function on the affected wheel without providing the required operator warning that the abs function requires servicing. | |||||||||||||||
| Corrective Summary | Meritor is conducting the owner notification and remedy scheduling for this campaign. the abs ecu will be removed and replaced or the ecu will be reprogrammed on the affected vehicles. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact meritor wabco at 1-800-535-5560. | |||||||||||||||
| Notes | Owner notification is expected to begin during january 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact meritor wabco at 1-800-535-5560. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | ||||||||||||||||
| 02V243000 | WESTERN RV, INC. | from 09/30/1998 to 07/20/2000 | V (Vehicle) | 254 | 11/16/2004 | ODI | WESTERN RECREATIONAL VEHICLES, INC. | 09/09/2002 | 09/17/2002 | |||||||
| Defect Summary | On certain motor homes (36', 38' and 40) built with bosch two-piston pin-slide brake assemblies, the brake calipers can hang-up on any or all wheels. | |||||||||||||||
| Consequence Summary | Damage to the brake components can occur resulting in the potential loss of braking capability. | |||||||||||||||
| Corrective Summary | Dealers will replace the zops disc brake clipers. the recall began on november 16, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact western rv at 1-509-457-4133. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/16/2002 | 3 | ||
| 2000 alpine abs sensor failed 3 times. *ts ***nar*** the manufacturer acknowledge there was a problem with the calipers and paid for the replacements, however they refused to cover any of the rear abs sensors. they also paid for one set of front abs sensors. the consumer felt the repeated failures of the abs sensor were directly caused by the problems with calipers. the consumer requested reimbursement for the previous brake work he had to pay for. the air condition was not cooling properly. the cruise control would shut down when the consumer hit a bump in the road. the wood products in the motorhome were showing signs of warpage. *jb | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 08/16/2002 | 3 | ||
| 2000 alpine abs sensor failed 3 times. *ts ***nar*** the manufacturer acknowledge there was a problem with the calipers and paid for the replacements, however they refused to cover any of the rear abs sensors. they also paid for one set of front abs sensors. the consumer felt the repeated failures of the abs sensor were directly caused by the problems with calipers. the consumer requested reimbursement for the previous brake work he had to pay for. the air condition was not cooling properly. the cruise control would shut down when the consumer hit a bump in the road. the wood products in the motorhome were showing signs of warpage. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 05/10/2001 | |||
| While applying brakes at 30 mph brake pedal would go to floor and vehicle would not stop properly. dealer was not notified at this time. please provide us with more details on this matter . *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 12/05/2001 | 1 | ||
| Consumer states that while driving vehicle the brakes had went out and vehicle was unable to stop. dealer notified. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 10/03/2007 | 28200 | 1 | 08/06/2007 |
| Tl*the contact owns a 2000 western alpine coach. the contact found nhtsa campaign id number 02v243000 (service brakes, hydraulic:foundation components:disc:caliper) and immediately scheduled an appointment to have the vehicle repaired. the dealer stated that they would only cover the calipers and the pins. there was significant damage to the zops disc brake calipers, in which the dealer refused to repair, even though it was referenced in the recall as a free remedy. the contact filed a formal complaint with the manufacturer. the vin, engine size, number of cylinders, and powertrain were unknown. the current and failure mileages were 28,200. updated 01/17/08 *bf updated 01/17/08 *tr | |||
| 08/16/2002 | 3 | ||
| 2000 alpine abs sensor failed 3 times. *ts ***nar*** the manufacturer acknowledge there was a problem with the calipers and paid for the replacements, however they refused to cover any of the rear abs sensors. they also paid for one set of front abs sensors. the consumer felt the repeated failures of the abs sensor were directly caused by the problems with calipers. the consumer requested reimbursement for the previous brake work he had to pay for. the air condition was not cooling properly. the cruise control would shut down when the consumer hit a bump in the road. the wood products in the motorhome were showing signs of warpage. *jb | |||
| 10/18/2004 | 32000 | 6 | 06/01/2000 |
| The driver noticed that the vehicle started performing erratically while decelerating down a hill. when the brakes were applied the pedal went to the floor. the consumer was able to slow down and pulled over to the shoulder. the consumer took the vehicle to the dealer on receipt of recall notification. *ak there were no brakes and the consumer would have to down shift to 1st gear and use the exhaust brakes to coast to stop, the abs light flashed, fluid was visible on both sides of coach behind the front wheels, the brakes were extremely hot, the abs sensors melted and were hanging and the oil reservoir caps were blown out and all of the oil was gone. *sc | |||
| 01/16/2003 | 42345 | 2 | 05/17/2000 |
| I experienced the lockup and overheating of the front brakes on my 2000 alpine motor coach equipped with two-piston disk brakes. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM | |||
| 01/05/2001 | 7070 | 8 | 04/14/2000 |
| Brakes system failure, fire on rt front wheel. *tr | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/16/2002 | 3 | ||
| 2000 alpine abs sensor failed 3 times. *ts ***nar*** the manufacturer acknowledge there was a problem with the calipers and paid for the replacements, however they refused to cover any of the rear abs sensors. they also paid for one set of front abs sensors. the consumer felt the repeated failures of the abs sensor were directly caused by the problems with calipers. the consumer requested reimbursement for the previous brake work he had to pay for. the air condition was not cooling properly. the cruise control would shut down when the consumer hit a bump in the road. the wood products in the motorhome were showing signs of warpage. *jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CO | DENVER | CASEY'S RECREATIONAL SALES | ||
| NH | LANCASTER | 03584 | MCDEVITT TRUCKS | 603-788-2504 |
| TX | ORANGE | 77630 | STATE LINE RV | 409 883 2828 |