Western Star 4900 2009
Model 4900 made in 2009 by Western Star got 4 consumer complains there are 12 recalls as well as 8 service bulletins. Consumer complaints with reference to visibility/wiper. . Technical service bulletines regarding electrical system, engine and engine cooling and fuel system, diesel. There were some recalls concerningelectrical system, engine and engine cooling and fuel system, gasoline.
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||||||||||||
| 12V235000 | DAIMLER TRUCKS NORTH AMERICA | from 08/27/2008 to 10/30/2008 | V (Vehicle) | 12 | 06/13/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 05/23/2012 | 05/24/2012 | |||||||
| Defect Summary | Daimler trucks north america (dtna) is recalling 12 my 2009 western star 4900 trucks built with dd15 engines. a new forward cab crossmember design reduced clearance for cab mounted battery disconnect switch power cables on standard cab height vehicles. during cab articulation, the new crossmember may pinch power cables against the cab. | |||||||||||||||
| Consequence Summary | Cables that become pinched between the cab and forward cab crossmember could short to ground and potentially overheat resulting in a vehicle fire and injury to vehicle occupants. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and dealers will remove the cables and reinstall them in a new safe location. damaged cables will be replaced. both will be done free of charge. the recall began on june 13, 2012. this recall is an expansion of recall 09v-226. owners may contact daimler trucks toll free at 1-800-547-0712. | |||||||||||||||
| Notes | This recall is an expansion of safety recall 09v226.daimler trucks recall no. fl-551.customers may also contact the national highway traffic safety administration | |||||||||||||||
| 09V226000 | DAIMLER TRUCKS NORTH AMERICA | from 11/10/2008 to 05/07/2009 | V (Vehicle) | 53 | 08/22/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 06/18/2009 | 06/17/2009 | |||||||
| Defect Summary | Daimler trucks is recalling 53 my 2009-2010 western star 4900 trucks built with dd15 engines. a new forward cab crossmember design reduced clearance for cab mounted battery disconnect switch power cables on standard cab height vehicles. during cab articulation the new crossmember may pinch power cables against the cab. | |||||||||||||||
| Consequence Summary | Cables that become pinched between the cab and forward cab crossmember could short to ground and potentially overheat resulting in a possible vehicle fire and injury to vehicle occupants. | |||||||||||||||
| Corrective Summary | Dealers will remove the cables and reinstall them in a new safe location. damaged cables will be replaced. both will be done free of charge. the recall is expected to begin on or before august 7, 2009. owners may contact daimler trucks toll free at 1-800-547-0712. | |||||||||||||||
| Notes | Dailmer trucks' recall campaign no. fl-551.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 11V146000 | DAIMLER TRUCKS NORTH AMERICA | from 03/20/2006 | V (Vehicle) | 1978 | 12/02/2011 | MFR | DAIMLER TRUCKS NORTH AMERICA | 03/03/2011 | 03/04/2011 | |||||||
| Defect Summary | Daimler trucks (dtna) is recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and m2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. the intake air grid heater may short circuit and fail due to excessive internal temperatures. | |||||||||||||||
| Consequence Summary | A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants. | |||||||||||||||
| Corrective Summary | Dtna will notify owners of the recall during march 2011. another notification will be issued once the remedy is released. dtna expects the remedy to be available by december 1, 2011. repairs will be performed by dtna dealers free of charge. owners may contact dtna toll-free at 1-800-547-0712. this recall is asscociated with a previous recall, campaign number 10v-341. | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 11V207000 | DAIMLER TRUCKS NORTH AMERICA | from 02/09/2007 to 02/20/2009 | V (Vehicle) | 88 | MFR | DAIMLER TRUCKS NORTH AMERICA | 03/29/2011 | 04/01/2011 | ||||||||
| Defect Summary | Daimler trucks is recalling certain model year 2008-2010 western star 4900 trucks equipped with caterpillar c15 engines and manufactured from february 9, 2007, through february 20, 2009. degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines. | |||||||||||||||
| Consequence Summary | This could result in a fire. | |||||||||||||||
| Corrective Summary | Caterpillar is handling the owner notification and remedy for this campaign. please see caterpillar's defect report 11e-006. caterpillar will replace the single piece combustion tube with a thick wall combustion tube which won't allow the heat to break through. this service will be performed free of charge. due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. owners may contact caterpillar toll-free at 1-800-447-4986. | |||||||||||||||
| Notes | Daimler trucks safety recall no. fl-603.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V112000 | DAIMLER TRUCKS NORTH AMERICA | from 06/22/2007 to 03/20/2009 | V (Vehicle) | 16 | 05/17/2010 | MFR | DAIMLER TRUCKS NORTH AMERICA | 03/23/2010 | 03/22/2010 | |||||||
| Defect Summary | Daimler trucks has notified nhtsa of a defect in certain model year 2008 through 2010 freightliner columbia, fld, sterling 9500 and western star 4900 emergency vehicles. the engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected. | |||||||||||||||
| Consequence Summary | Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk. | |||||||||||||||
| Corrective Summary | The engine control logic will be reprogrammed to illuminate a malfunction indicator light without requesting engine shutdown. repairs will be performed by detroit diesel. please see daimler trucks defect report 10e-005. the safety recall began on may 17, 2010. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler recall no. fl-575.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V400000 | DAIMLER TRUCKS NORTH AMERICA | from 02/27/2006 to 10/02/2009 | V (Vehicle) | 18067 | 11/04/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 10/08/2009 | 10/14/2009 | |||||||
| Defect Summary | Daimler trucks is recalling model year 2007-2010 freightliner, sterling and western star vehicles equipped with detroit diesel dd15 epa07 engines which were manufactured with grid heaters. increased internal grid heater resistance caused by improperly tightened screws may melt the solder on the grid heater circuit board leading to a short circuit. | |||||||||||||||
| Consequence Summary | A short-circuited grid heater could result in a vehicle fire and injury to vehicle occupants. | |||||||||||||||
| Corrective Summary | The engine control logic will be reprogrammed free of charge by detroit diesel authorized repair facilities and direct warranty customers to provide cold weather starting without the need of a grid heater. the safety recall began on november 4, 2009. owners may contact detroit diesel at 1-313-592-5800 and daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. 09c-4.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V366000 | DAIMLER TRUCKS NORTH AMERICA | from 04/01/2003 to 06/30/2009 | V (Vehicle) | 25362 | 05/05/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 09/23/2009 | 09/25/2009 | |||||||
| Defect Summary | Daimler trucks is recalling model year 2004-2010 trucks equipped with caterpillar c15 engine. the variable valve actuation oil line may rub against the p-clips retaining the oil line, causing an oil leak. | |||||||||||||||
| Consequence Summary | An oil leak may result in a fire. | |||||||||||||||
| Corrective Summary | Daimler trucks is working with caterpillar to remedy these vehicles. please see caterpillar's defect report 09e-020. caterpillar will inspect and repair the necessary components free of charge. the recall began on may 5, 2009. owners may contact caterpillar toll-free at 1-800-447-4986 or daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks recall no. fl-558. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | ||||||||||||||||
| 12V074000 | DAIMLER TRUCKS NORTH AMERICA | V (Vehicle) | 103437 | 04/27/2012 | MFR | DAIMLER TRUCKS NORTH AMERICA | 02/28/2012 | 02/28/2012 | ||||||||
| Defect Summary | Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. the pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. as a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak. | |||||||||||||||
| Consequence Summary | A fuel leak could create a road hazard, increasing the risk of a crash. also a fuel leak in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. the safety recall began on april 27, 2012. owners may contact dtna at 1-800-547-0712. | |||||||||||||||
| Notes | Dtna's recall campaign number is 12c-2.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 09V390000 | DAIMLER TRUCKS NORTH AMERICA | from 05/05/2008 to 01/07/2009 | V (Vehicle) | 2726 | 12/22/2009 | MFR | DAIMLER TRUCKS NORTH AMERICA | 10/06/2009 | 10/06/2009 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2009 heavy trucks manufactured between may 5, 2008 and january 7, 2009, equipped dd15 engines and with bosch high pressure fuel pumps. the fasteners on these fuel pumps could be under-torqued allowing the o ring between the pump housing and the barrel to protrude and leak. | |||||||||||||||
| Consequence Summary | If a diesel fuel leak continues undetected under certain conditions fuel may ignite on a hot engine surface and/or fuel may spill on the road increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities and direct warranty customers. the safety recall began on december 22, 2009. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler truck's recall campaign number is 09c-3.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 09V391000 | DAIMLER TRUCKS NORTH AMERICA | from 01/17/2006 to 03/31/2009 | V (Vehicle) | 10185 | 05/07/2010 | MFR | DAIMLER TRUCKS NORTH AMERICA | 10/06/2009 | 10/06/2009 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2006 through 2010 heavy trucks manufactured between january 17, 2006 and march 31, 2009, equipped with epa07 model mbe4000 engines built with plastic low pressure fuel lines. the plastic lines may experience leaks due to fatigue cracks caused by stress and vibration combined with high internal pressure. | |||||||||||||||
| Consequence Summary | If a diesel fuel leak continues undetected under certain conditions fuel may ignite on a hot engine surface and/or fuel may spill on the road increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and the remedy will be performed by detroit diesel corporation authorized repair facilities and direct warranty customers. the safety recall began on may 7, 2010. owners may contact daimler trucks at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler truck's recall campaign number is 09c-2.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | ||||||||||||||||
| 11V287000 | DAIMLER TRUCKS NORTH AMERICA | from 02/19/2009 to 07/09/2010 | V (Vehicle) | 268 | 05/18/2011 | MFR | DAIMLER TRUCKS NORTH AMERICA | 05/18/2011 | 05/18/2011 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009, through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen induced stress corrosion. the crack may result in a diesel fuel leak. | |||||||||||||||
| Consequence Summary | If a diesel fuel leak continues undetected, fuel may spill onto the roadway increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners, and dealers will repair the vehicles, free of charge. this recall is an expansion of a previous recall (see recall campaign 10v-339). owners will be notified during may 2011. owners may contact daimler trucks toll-free at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-4.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V339000 | DAIMLER TRUCKS NORTH AMERICA | from 02/19/2009 to 07/09/2010 | V (Vehicle) | 13410 | 04/01/2011 | MFR | DAIMLER TRUCKS NORTH AMERICA | 07/27/2010 | 07/27/2010 | |||||||
| Defect Summary | Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009 through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen induced stress corrosion. over time the barrel of the bosch high pressure fuel pump element used on specific dd13/dd15 engines may develop a crack due to hydrogen induced stress corrosion resulting in a diesel fuel leak. | |||||||||||||||
| Consequence Summary | If a diesel fuel leak continues undetected, fuel may spill onto the roadway potentially resulting in a crash. | |||||||||||||||
| Corrective Summary | Daimler trucks will notify owners and dealers will repair the vehicles free of charge. the safety recall is expected to begin on or about march 28, 2011. owners may contact daimler trucks toll-free at 1-800-547-0712. | |||||||||||||||
| Notes | Daimler trucks' recall campaign number is 10c-4.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| RC-FL-609A | 12/01/2011 | 10043146 | Daimler trucks: see document search button for owner letter. on certain trucks, a defect regarding the rubber isolator, with a bolt attachment, the support bracket may loosen and back out, causing short circuit between chassis and un f | 02/27/2012 | |
| ENGINE AND ENGINE COOLING | |||||
| SF-454AB | 12/01/2011 | 10043184 | Daimler truck: certain trucks are being modified due to air cleaner inlet caps ingesting under hood air causing the turbo inlet temperatures to be too high. *pe | 02/29/2012 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| SF-454AB | 12/01/2011 | 10043184 | Daimler truck: certain trucks are being modified due to air cleaner inlet caps ingesting under hood air causing the turbo inlet temperatures to be too high. *pe | 02/29/2012 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SB-49-12 | 05/01/2012 | 10044353 | Western star: around the diesel exhaust fluid (def) an excessive amount of crystal or powder built up indicates a leak caused by evaporation of def exposed to air and/or dampness. *pe | 06/13/2012 | |
| FUEL SYSTEM, DIESEL | |||||
| SB-49-12 | 05/01/2012 | 10044353 | Western star: around the diesel exhaust fluid (def) an excessive amount of crystal or powder built up indicates a leak caused by evaporation of def exposed to air and/or dampness. *pe | 06/13/2012 | |
| POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING | |||||
| 35-7 | 02/01/2012 | 10043820 | Western star: lubricate wheel bearings, rear drive axles. *js | 04/27/2012 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 35-7 | 02/01/2012 | 10043820 | Western star: lubricate wheel bearings, rear drive axles. *js | 04/27/2012 | |
| SUSPENSION - MULTIPLE AXLE | |||||
| 35-7 | 02/01/2012 | 10043820 | Western star: lubricate wheel bearings, rear drive axles. *js | 04/27/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 05/15/2012 | 200110 | ||
| Tl* the contact owns a 2009 western star 4900 truck. while driving approximately 70 mph in a rain storm, the defroster failed, causing poor visibility for the contact. the vehicle was taken to the dealer for diagnostics. the technician stated that the blower motor would have to be replaced. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 200,110. | |||
| 05/15/2012 | 200110 | ||
| Tl- the contact owns a 2009 western star 4900 truck. while driving approximately 70 mph in a rain storm, the defroster failed, causing poor visibility for the contact. the vehicle was taken to the dealer for diagnostics. the technician stated that the blower motor would have to be replaced. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 200,110. kmj | |||
| 05/15/2012 | 200110 | ||
| Tl- the contact owns a 2009 western star 4900. while driving approximately 70 mph in a rain storm the defroster stopped working making the visibility of the windshield poor. the vehicle was taken to the dealer for diagnostic. the technician stated the blower motor would have to be replaced. the failure continued after the repair. the vehicle was not repaired. the approximate failure mileage was 200,110. da | |||