Western Star 4964

Model 4964 made by Western Star got 4 consumer complains. Consumer complaints with reference, among others things, to service brakes, air, suspension.

Model 1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
2
 Airline popped out.
SERVICE BRAKES, AIR - SUPPLY - HOSES, LINES/PIPING, AND FITTINGS
1
 Brake hose chaffing against frame, routed incorrectly under sleeper causing rupture. refer to diagrams shown with report. *yh
SUSPENSION - FRONT
03/26/2001100
 Tl*the contact owns a 2001 western star 4964sx rv (na). the contact stated that the failure of the pusher axle (axle number 01-3-1-11) was causing the steering to deviate from the direction he attempted to steer. the dealer acknowledged the failure, but did not provide a remedy. he called an independent repair shop and a technician stated that he would have to replace the stations and re-weld the frame. the contact called the dealer, but they would only assume partial responsibility for the repair. the vehicle has not been repaired. the failure mileage was 100 and current mileage was 76,000.
SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM
04/12/1999
 The 5 air ride suspension valves would be at different heights all the time. would dump out while going around curbs or corners or even at stops. the rubber ends on the rods were replaced with metal rods. they were not adjusted correctly. this caused vehicle to pull hard to the right. would vibrate violently. also, clutch was replaced. problems still exists. *ak