Workhorse W18 2007

Model W18 made in 2007 by Workhorse got 2 consumer complains there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system, steering. Technical service bulletines regarding steering. There was one recall concerning steering .

W18 year 2007

Recalls
Technical Service Bulletins
Consumer Complaints

Model 2007

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
STEERING - GEAR BOX - SHAFT PITMAN
08V442000	WORKHORSE CUSTOM CHASSIS	from 05/10/2005 to 05/08/2008	V (Vehicle)	5606	09/19/2008	MFR	WORKHORSE CUSTOM CHASSIS	08/28/2008	08/29/2008
Defect Summary	Workhorse is recalling 5,606 my 2006-2008 w42 commercial chassis and w18 recreational vehicle chassis. the castle nut that retains the steering drag link to the pitman arm may have been improperly torqued during assembly. the improper torque may have damaged the castle nut and compromised the integrity of the connection.
Consequence Summary	If the drag link were to separate from the pitman arm, the driver would not have directional control of the vehicle possibly causing a crash.
Corrective Summary	Dealers will replace and properly tighten the castle nut that retains the steering drag link to the pitman arm. the recall began on september 19, 2008. owners may contact workhorse at 1-877-946-7731 or at http://www.navistar.com.
Notes	Workhorse recall no. 20801-c.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
20801-C	01/26/2009	10027564	Workhorse chassis: steering arm castle nut. the models may have had a drag link to steering arm castle nut stripped from an over torque condition. *pe	01/26/2009
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
20801-C	01/26/2009	10027564	Workhorse chassis: steering arm castle nut. the models may have had a drag link to steering arm castle nut stripped from an over torque condition. *pe	01/26/2009

Consumer Complaints

Fail date	miles	occurences
ELECTRICAL SYSTEM
12/27/2007	1600	1
	While vehicle is being driven, entire dash cluster zeros and alarms go off. all instruments then come back on except alarm stays on . can only silence alarm by unlatching seat belt and re-latching it. this is dangerous ; action must be done while vehicle is rolling generally at speed limit. cannot have hands on steering wheel and disconnect seat belt and reconnect it. reported problem to manufacturer months ago they say they are working on it. also on same vehicle, constant steering is required. steering is loose while rolling down road. manufacturer recommended certain tire pressures and alignment check when vehicle is loaded. i have done this and problem is the same. i have checked forums by other owners and many are experiencing the same problems. i think a recall is in order. *tr
STEERING
12/27/2007	1600	1
	While vehicle is being driven, entire dash cluster zeros and alarms go off. all instruments then come back on except alarm stays on . can only silence alarm by unlatching seat belt and re-latching it. this is dangerous ; action must be done while vehicle is rolling generally at speed limit. cannot have hands on steering wheel and disconnect seat belt and reconnect it. reported problem to manufacturer months ago they say they are working on it. also on same vehicle, constant steering is required. steering is loose while rolling down road. manufacturer recommended certain tire pressures and alignment check when vehicle is loaded. i have done this and problem is the same. i have checked forums by other owners and many are experiencing the same problems. i think a recall is in order. *tr