Workhorse W18 2007
Model W18 made in 2007 by Workhorse got 2 consumer complains there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system, steering. Technical service bulletines regarding steering. There was one recall concerning steering .
Model 2007
Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
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STEERING - GEAR BOX - SHAFT PITMAN | ||||||||||||||||
08V442000 | WORKHORSE CUSTOM CHASSIS | from 05/10/2005 to 05/08/2008 | V (Vehicle) | 5606 | 09/19/2008 | MFR | WORKHORSE CUSTOM CHASSIS | 08/28/2008 | 08/29/2008 | |||||||
Defect Summary | Workhorse is recalling 5,606 my 2006-2008 w42 commercial chassis and w18 recreational vehicle chassis. the castle nut that retains the steering drag link to the pitman arm may have been improperly torqued during assembly. the improper torque may have damaged the castle nut and compromised the integrity of the connection. | |||||||||||||||
Consequence Summary | If the drag link were to separate from the pitman arm, the driver would not have directional control of the vehicle possibly causing a crash. | |||||||||||||||
Corrective Summary | Dealers will replace and properly tighten the castle nut that retains the steering drag link to the pitman arm. the recall began on september 19, 2008. owners may contact workhorse at 1-877-946-7731 or at http://www.navistar.com. | |||||||||||||||
Notes | Workhorse recall no. 20801-c.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
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STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
20801-C | 01/26/2009 | 10027564 | Workhorse chassis: steering arm castle nut. the models may have had a drag link to steering arm castle nut stripped from an over torque condition. *pe | 01/26/2009 | |
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||||
20801-C | 01/26/2009 | 10027564 | Workhorse chassis: steering arm castle nut. the models may have had a drag link to steering arm castle nut stripped from an over torque condition. *pe | 01/26/2009 |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
ELECTRICAL SYSTEM | |||
12/27/2007 | 1600 | 1 | |
While vehicle is being driven, entire dash cluster zeros and alarms go off. all instruments then come back on except alarm stays on . can only silence alarm by unlatching seat belt and re-latching it. this is dangerous ; action must be done while vehicle is rolling generally at speed limit. cannot have hands on steering wheel and disconnect seat belt and reconnect it. reported problem to manufacturer months ago they say they are working on it. also on same vehicle, constant steering is required. steering is loose while rolling down road. manufacturer recommended certain tire pressures and alignment check when vehicle is loaded. i have done this and problem is the same. i have checked forums by other owners and many are experiencing the same problems. i think a recall is in order. *tr | |||
STEERING | |||
12/27/2007 | 1600 | 1 | |
While vehicle is being driven, entire dash cluster zeros and alarms go off. all instruments then come back on except alarm stays on . can only silence alarm by unlatching seat belt and re-latching it. this is dangerous ; action must be done while vehicle is rolling generally at speed limit. cannot have hands on steering wheel and disconnect seat belt and reconnect it. reported problem to manufacturer months ago they say they are working on it. also on same vehicle, constant steering is required. steering is loose while rolling down road. manufacturer recommended certain tire pressures and alignment check when vehicle is loaded. i have done this and problem is the same. i have checked forums by other owners and many are experiencing the same problems. i think a recall is in order. *tr |