Workhorse W20 2000

Model W20 made in 2000 by Workhorse got 1 consumer complain there are 8 investigations as well as 1 recall. Consumer complaints with reference to parking brake. . The car had one investigation (service brakes, hydraulic). There was one recall concerning service brakes, hydraulic .

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
04V084000WORKHORSE CUSTOM CHASSISfrom 08/10/2000 to 06/29/2002V (Vehicle)1023508/01/2004ODIWORKHORSE CUSTOM CHASSIS02/18/200403/03/2004
Defect SummaryOn certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide.
Consequence SummaryA hang up or lock up may cause the calipers to over heat and not allow the driver to stop safely. this could cause overheating of the brake calipers which could result in a vehicle fire.
Corrective SummaryDealers will inspect, repair and replace according to the procedure developed by bosch (see campaign 03e064000). the recall began on august 1, 2004. owners should contact workhorse at 1-877-294-6773.
NotesWorkhorse recall no. 50401-c.customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V186000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V198000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V193000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V110000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V204000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V217000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.
PE07032WORKHORSE CUSTOM CHASSIS06/25/200711/19/2007OVERHEATED BRAKE CALIPERS
 On june 25, 2007, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged overheating disc brake calipers and poor brake performance in model year (my) 2000-2005 workhorse chassis recreational vehicles.currently odi is aware of 651 specific complaints on the subject vehicles (odi and workhorse complaint population).odi analysis of the warranty and complaint data furnished by workhorse on september 11, 2007, in response to odi's information request indicates a dramatic drop in brake related complaints after the may 2004 build date.at that time, workhorse incorporated into production zerk fittings and greasing of the brake master cylinder's bell crank linkage.odi is also aware of 3,782 unique warranty counts related to the alleged defect in the subject population.a review of the warranty claims reveals that of the claims filed, only 88 were submitted on vehicles produced after the may 2004 production line change (addition of zerk fittings).odi intends to obtain an understanding of why there are seemingly significant differences in the complaint data and warranty claims before and after the may 2004 design change and the safety consequences of the pre-change design. this investigation has been upgraded to an engineering analysis (ea07-016) for further investigation.
EA07016WORKHORSE CUSTOM CHASSIS11/16/200708/19/2009OVERHEATING DISC BRAKE CALIPER09V206000
 The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details.

Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE - DRIVELINE - HYDRAULIC
09/03/2004150001
 Consumer was driving on the freeway when the emergency brake locked up without incident. consumer contacted the manufacturer, and as of today has not received a returned phone call. *ak