Workhorse W20 2002
Model W20 made in 2002 by Workhorse got 6 consumer complains there are 9 investigations as well as 2 recalls. Consumer complaints with reference, among others things, to service brakes, air, service brakes, hydraulic. The car had one investigation (service brakes, hydraulic). There was one recall concerning service brakes, hydraulic .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 09V110000 | NAVISTAR, INC | from 07/24/2000 to 12/19/2007 | V (Vehicle) | 48876 | 09/16/2010 | ODI | WORKHORSE CUSTOM CHASSIS | 04/03/2009 | 04/03/2009 | |||||||
| Defect Summary | Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Workhorse dealers will replace all four bosch brake caliper assemblies free of charge. the safety recall began on september 16, 2010. owners may contact workhorse at 1-877-246-7731. | |||||||||||||||
| Notes | Workhorse recall no. 50901-c and 51101-c.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 04V084000 | WORKHORSE CUSTOM CHASSIS | from 08/10/2000 to 06/29/2002 | V (Vehicle) | 10235 | 08/01/2004 | ODI | WORKHORSE CUSTOM CHASSIS | 02/18/2004 | 03/03/2004 | |||||||
| Defect Summary | On certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide. | |||||||||||||||
| Consequence Summary | A hang up or lock up may cause the calipers to over heat and not allow the driver to stop safely. this could cause overheating of the brake calipers which could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect, repair and replace according to the procedure developed by bosch (see campaign 03e064000). the recall began on august 1, 2004. owners should contact workhorse at 1-877-294-6773. | |||||||||||||||
| Notes | Workhorse recall no. 50401-c.customer's can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V217000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V193000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V198000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V204000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V206000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V186000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V110000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| PE07032 | WORKHORSE CUSTOM CHASSIS | 06/25/2007 | 11/19/2007 | OVERHEATED BRAKE CALIPERS | ||
| On june 25, 2007, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged overheating disc brake calipers and poor brake performance in model year (my) 2000-2005 workhorse chassis recreational vehicles.currently odi is aware of 651 specific complaints on the subject vehicles (odi and workhorse complaint population).odi analysis of the warranty and complaint data furnished by workhorse on september 11, 2007, in response to odi's information request indicates a dramatic drop in brake related complaints after the may 2004 build date.at that time, workhorse incorporated into production zerk fittings and greasing of the brake master cylinder's bell crank linkage.odi is also aware of 3,782 unique warranty counts related to the alleged defect in the subject population.a review of the warranty claims reveals that of the claims filed, only 88 were submitted on vehicles produced after the may 2004 production line change (addition of zerk fittings).odi intends to obtain an understanding of why there are seemingly significant differences in the complaint data and warranty claims before and after the may 2004 design change and the safety consequences of the pre-change design. this investigation has been upgraded to an engineering analysis (ea07-016) for further investigation. | ||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | ||||||
| EA03003 | WORKHORSE CUSTOM CHASSIS | 04/09/2003 | 03/03/2004 | OVERHEATING FRONT AND REAR BRAKES | 04V019000 | |
| This investigation was derived from information gathered during pe02-046, bosch disc brake calipers.this investigation focused on the vehicle manufacturer, newmar.subject vehicles were those built with a hydraulic brake system incorporating the bosch zero offset pin slide (zops) calipers.odi'sconcern wasexcessive wheel end heat, possibly resulting in a wheel end fire.during the investigation, odi discovered two specific newmar vehicle models, those built on newmar chassis and those built on a workhorse chassis. as a result of the ageny's investigation into this matter, all newmarowners will be notified (04v-019) and the remedy will be applied to their vehicles. some newmar vehicles (1,795) built on the workhorse chassis are being recalled by workhorse (04v-084).this investigation is closed.further details are provided on pages 2, 3, and 4.copies of both safety recalls are attached. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - CALIPER | |||
| 08/17/2008 | 23239 | 1 | |
| Took vehicle into dealer and had campaign number 04v019000 completed on 10-26-04. now less than 10,000 miles since then, it is back at the service center after brake fire and pedal loss. vehicle is in need of rotors, calipers and wheel speed sensor. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/19/2004 | 50000 | ||
| Tl-the contact owns a 2002 winnebago adventurer with a workhorse w20 chassis motor home. he reference recalls nhtsa campaign id number: 04v084000, service brakes and nhtsa campaign id number: 09v110000, service brakes, hydraulic. while driving 55 mph, the vehicle right front brakes locked up. he stated the abs system was not working. he engaged the accelerator to coast to the side of the road. he stated happen over a over path he stated he was unable to get out of the vehicle because of traffic and the guard rail. he stated he had to wait until the brakes cool down before the vehicle could move, he stated it took about forty five minutes. he stated when he failure occurs he normal bleed the brakes. the failure has occurred six to eight times. the vehicle was at an authorized dealer at the time of this complaint. the failure mileage was 15,392 and the current mileage was 54,944. vwb | |||
| 05/27/2008 | 13500 | ||
| Tl* the contact owns a 2002 workhorse chassis w20. the contact stated that the brake pedal felt spongy when he depressed it while driving at approximately 40 mph. he received a recall notice for recall 09v110000 (service brakes, hydraulic). the vehicle had not been taken to an authorized dealership for a diagnostic test because the contact was told that he would be charged for it. when the contact called the manufacturer, he was told that the brake company was out of business and the parts for the repair were no longer available. the vehicle had not been repaired at the time of the complaint. the failure mileage was approximately 13,500. the current mileage was approximately 14,000. | |||
| 05/17/2006 | 6000 | 4 | 01/04/2006 |
| Tl*the contact owns a 2002 workhorse w20. the consumer stated the motor home continues to have problems with the brake calipers even though the problem was repaired under recall # 04v084000. the brakes overheated and destroyed the rear speed sensor. the rear brakes were cleaned and adjusted and the speed sensor on the left side was replaced. while driving, the right front brake locked up and the motor home had to e towed. the consumer was informed the rear caliper was frozen. on a separate occasion, the brakes seized and the abs sensor burned out. the left front calipers had to be replaced, the left front wheels speed sensor as well as the hub seal. updated 02/09/09 *cn updated 02/10/09. *jb | |||
| 09/10/2007 | 28819 | 1 | |
| We had a brake recall done on our 2002 itasca suncruiser motorhome (w20 chassis in jan 2005, mileage 9141. while on vacation in july 2005, the brakes overheated and repairs were authorized by workhorse at no charge at mileage 9,687. experienced overheating again in september 2007 at mileage 28819. repairs done at our expense - replace rear rotor, wheel seal and brake pads, abs ring, rear abs sensor. after 249 miles, rear brake overheated at mileage 29,068, checked for damage due to overheating but there was none. had to pay for labor to make this determination. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 12/27/2006 | 31260 | 1 | |
| Tl* - the contact stated had recall brake work done with 31260 miles on vehicle. the dealer repaired only the front braked under the recall and not the rear. the contact stated that the recall was for both front and rear brakes, and he started to have problem with the rear brakes. he then took the rv back to the dealer and they did not honor the recall to fix the rear brakes. the contact called the manufacturer, and they told him to take the vehicle to larry's rv where the recall claim was denied as well, because he was not the first owner. *ak updated 1/31/2007 - *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| 00 | MYRTLE BEACH | 29578 | LARRY'S RV | 843-293-2205 |