Workhorse W20 2005
Model W20 made in 2005 by Workhorse got 5 consumer complains there are 8 investigations as well as 2 recalls. Consumer complaints with reference, among others things, to parking brake, service brakes, hydraulic. The car had one investigation (service brakes, hydraulic). There were some recalls concerningservice brakes, hydraulic, steering.
Model 2005
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 09V110000 | NAVISTAR, INC | from 07/24/2000 to 12/19/2007 | V (Vehicle) | 48876 | 09/16/2010 | ODI | WORKHORSE CUSTOM CHASSIS | 04/03/2009 | 04/03/2009 | |||||||
| Defect Summary | Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. when combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. this can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have warning of the brake drag if undetected by the driver. | |||||||||||||||
| Consequence Summary | The temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Workhorse dealers will replace all four bosch brake caliper assemblies free of charge. the safety recall began on september 16, 2010. owners may contact workhorse at 1-877-246-7731. | |||||||||||||||
| Notes | Workhorse recall no. 50901-c and 51101-c.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STEERING | ||||||||||||||||
| 06V148000 | WORKHORSE CUSTOM CHASSIS | from 04/28/2005 to 03/15/2006 | V (Vehicle) | 3881 | 05/22/2006 | MFR | WORKHORSE CUSTOM CHASSIS | 05/02/2006 | 05/03/2006 | |||||||
| Defect Summary | Certain chassis may have been equipped with incorrect steering intermediate shafts. the spline can strip while the steering wheel is being turned. | |||||||||||||||
| Consequence Summary | This steering condition could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and, if necessary, replace the steering intermediate shafts. the recall began on may 22, 2006. owners may contact workhorse at 1-877-294-6773. | |||||||||||||||
| Notes | Workhorse recall no. 20601-c.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE07032 | WORKHORSE CUSTOM CHASSIS | 06/25/2007 | 11/19/2007 | OVERHEATED BRAKE CALIPERS | ||
| On june 25, 2007, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged overheating disc brake calipers and poor brake performance in model year (my) 2000-2005 workhorse chassis recreational vehicles.currently odi is aware of 651 specific complaints on the subject vehicles (odi and workhorse complaint population).odi analysis of the warranty and complaint data furnished by workhorse on september 11, 2007, in response to odi's information request indicates a dramatic drop in brake related complaints after the may 2004 build date.at that time, workhorse incorporated into production zerk fittings and greasing of the brake master cylinder's bell crank linkage.odi is also aware of 3,782 unique warranty counts related to the alleged defect in the subject population.a review of the warranty claims reveals that of the claims filed, only 88 were submitted on vehicles produced after the may 2004 production line change (addition of zerk fittings).odi intends to obtain an understanding of why there are seemingly significant differences in the complaint data and warranty claims before and after the may 2004 design change and the safety consequences of the pre-change design. this investigation has been upgraded to an engineering analysis (ea07-016) for further investigation. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V186000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V206000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V193000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V217000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V204000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V110000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
| EA07016 | WORKHORSE CUSTOM CHASSIS | 11/16/2007 | 08/19/2009 | OVERHEATING DISC BRAKE CALIPER | 09V198000 | |
| The ea was opened to gain a technical understanding of the causes for one or more disc brake calipers on a subject vehicle to suffer severe overheating. the overheating caused brake drag, melting abs sensors, smoking, brake lining fires, and in some cases boiling brake fluid resulting in diminished stopping capability.based on testing, warranty and complaint data analysis, field trips and interviews with owners, mechanics and service managers, odi believes the likely cause of the alleged defect is water swell of the phenolic caliper piston and subsequent failure of the piston to fully return after the pedal is released.a technical report is attached with full details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| PARKING BRAKE - DRIVELINE - HYDRAULIC | |||
| 05/29/2006 | 4000 | 3 | 06/05/2005 |
| For the 3rd time in one year, the automatic parking brake has locked on while driving down the road anywhere from 30-65 mph. this results in rapid deceleration and then leaves you stranded on the highway. in the last case, last month, the deceleration was so quick that my son hit his face on the dining table of the rv and cut his lip open. *nm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/05/2010 | 29196 | ||
| Tl-the contact owns a 2005 workhorse cassie w20 with 29196 miles. the contact received a recall notice for the service brakes. the vehicle was taken to the dealer where the contact was told the failure to the brake calipers which is the recalled part also made the brake pads and rotors fail. the contact stated to repair the rotors the hub assembly and the axle bearing have to be removed and replaced. these repairs are not covered by the recall. the dealer stated that they should by repaired for free due to the recall failure.the vehicle has not been fully been repaired at this time.bl | |||
| 11/30/2008 | 13666 | 1 | |
| Brakes over-heated, locked up and failed. after a long cool-down period, the brake calipers released and i was able to a repair facility for inspection. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SAN DIEGO | 92111 | LA MESA RV | (858) 522-8106 |