Yamaha Road Star 2002 - Power train - car safety information, failing parts, recalls, bulletins, complaints

Yamaha Road Star 2002

Recalls
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
POWER TRAIN - MANUAL TRANSMISSION
03V309000	YAMAHA MOTOR CORPORATION, USA	from 11/01/2000 to 12/31/2003	V (Vehicle)	29139	09/02/2003	ODI	YAMAHA MOTOR CORPORATION, USA	08/26/2003	08/25/2003
Defect Summary	In the transmission on certain motorcycles, the second/third pinion gear may be incorrectly machined which could cause abnormal wear that eventually results in a broken retainer circlip.
Consequence Summary	If the circlip breaks, the transmission could lock up, which would also cause the rear wheel to lock up. this could result in loss of control and a crash, possibly resulting in serious injury or death.
Corrective Summary	Yamaha will replace the transmission gears and shafts with new ones. owner notification began on september 9, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact yamaha at 1-800-88-yamaha or visit their website at www.yamaha-motor.com.
Notes	Also, customers can contact the national highway traffic safety administration

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
POWER TRAIN - MANUAL TRANSMISSION
PE03038	YAMAHA MOTOR CORPORATION, USA	08/11/2003	11/06/2003	UNINTENDED REAR WHEEL LOCKUP	06V397000
	Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600
PE03038	YAMAHA MOTOR CORPORATION, USA	08/11/2003	11/06/2003	UNINTENDED REAR WHEEL LOCKUP	03V309000
	Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600

Consumer Complaints

Fail date	miles	occurences	Purchase date
POWER TRAIN
07/28/2009	19342	1
	Freeway driving at 50 mph, i heard a pop and my speedometer quit. heard grinding in the drive train. i pulled over to a stop. upon rolling my bike onto a trailer the rear end locked up. the middle gear shaft snapped off at rear end with the retaining nut floating loose with the front u-joint in the housing. at least 20 reports of the same defect can be found http://forums.delphiforums.com/yamaha1100/messages?msg=42934.1 yamaha needs to address this problem before some gets killed. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
11/10/2009	67000
	Tl* the contact owns a 2002 yamaha road star. while driving 60 mph the rear wheel locked. upon further inspection he noticed that pins that connect the fourth and the fifth gear had fractured. the vehicle was in the process of being repaired. the manufacturer was notified, but no assistance was provided. the failure and current mileages were 67,000.
09/10/2004		1
	Consumer received a recall notice concerning the replacement of transmission. no parts were available. service manager monica. *ak
06/01/2004		1
	Consumer received a recall notice for replacement of the transmission. no parts were available. service manager victor . *ak
04/20/2004		1
	Consumer received recall notice for replacement of transmission. no parts were available. service manager victor. *ak
04/01/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. service manager victor. *ak
03/12/2004	13000	1
	Parts for recall #03v309000 repairs were unavailable at this time, and dealer did not know when parts will be in. the recall letter stated not to ride the motorcycle until it was repaired. *ak
03/29/2004		1
	Consumer received a recall notice for replacement of transmission. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 714-761-7300. service manager victor. *ak
03/23/2004		1
	Consumer received a recall notice for replacement of the transmission. no parts were available.*ak
03/17/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available.*ak
03/16/2004		1
	Consumer received recall notice for transmission failure. no parts were available. *ak
		1
	Consumer was still waiting for parts for motorcycle recall repairs since january 9, 2004. metro cycles, thornton rd, lithia springs, ga 770-941-9050. *ak
03/16/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. *ak
03/12/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager victor. *ak
03/11/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. us 6555, katella avenue, cypress ca 90630. service manager victor. 1 800 962 7926. *ak
03/11/2004		1	03/19/2003
	Consumer received a recall notice concerning transmission failure. no parts were available. us 6555, katella avenue, cypress ca 90630. service manager victor. 714 761 7300. ak mr
03/10/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha,us 6555 stella avenue, cypress, ca 90630. *ak
03/10/2004		1	09/21/2001
	The consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue ,cypress ca 90630. service manager victor. ak sc
		1
	Consumer has been waiting since january on parts for recall 03v309 000 concerning transmission failure. dealer insisted that they were still waiting for parts. yamaha kawasaki of florence, 1409 pamplico hwy, florence, sc 29505. 843-665-8486. *ak
		1	02/09/2002
	Consumer received a recall notice to replace transmission. consumer contacted dealer on january 28th 2004, there were no parts available. 2 months later parts were still not available. ak mr
03/04/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager victor. *ak
03/03/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager victor. *ak
03/03/2004		1
	Consumer received a recall notice concerning transmission. failure. no parts were available. yamaha, us 6555 katella avenue, cypress, ca 90630. 714-761-7300. service manager victor. *ak
02/27/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager chris. *ak
02/25/2004		1
	Consumer receive a recall notice concerning transmission failure. however, no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 1800-962-7926. service manager sarah. *ak
02/24/2004		1
	Consumer received a recall notice for transmission failure. however, no parts were available. yamaha, us 6555, katella avenue cypress, ca 90630. 714 761 7300. service manager victor. *ak
02/24/2004		1
	Consumer received a recall notice concerning transmission failure. however, no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 714 761 7300. service manager victor. *ak
02/17/2004		1
	Consumer received a recall notice concerning transmission failure, but no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 1 800 962 7926, service manager, danny.*ak
02/10/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. *ak
02/04/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. *ak
02/02/2004		1
	The consumer received a recall notice (vp14y000446) to replace the transmission but the dealer has no parts available. yamaha motor inc usa, p o box 6555, cyprees ca, 714 761 7300 (monica - service manager). *nm
POWER TRAIN - MANUAL TRANSMISSION
01/12/2004	6000	1
	After receiving a recall letter the dealer was called and the consumer made an appointment. the dealer stated they would call the consumer back, however the consumer never received a call back. they called the dealer and they stated maybe another thirty days. transmission recall 03v309000. *jb
01/01/1901		1
	2002 yamaha road star 1/09/2004 safety recall notice.mr the consumer has been waiting since january to have the recall work performed on his motorcycle. the dealer explained that teh manufacturer has not provided the with the part to do the recall. nm
06/03/2004		2
	Consumer received a recall notice(vp02e00) for replacement of the transmission!!!!!!!!no parts available per service manager victor. *nm
01/12/2004	3000	1
	Consumer received recall 03v309000 concerning transmission failure. consumer had the recall notice since january, 2004 and the work had not been done . dealer informed the consumer that it may take another six months before the motorcycle would be fixed.ak nm
		1
	Difficulty getting recall work performed on 2002 yamaha roadstar. ph recall #03v309000 jb
05/05/2004		1	10/31/2001
	2002 yamaha roadstar trany recall. recall letter was recieved in early january of 2004. this is the only response recieved from yamaha. dealers have not been forthcoming with progress on the replacement parts and yamaha corp, you can't get through on the phones to customer service. according to the documents available on this site, yamaha stated the parts would be in the hands of the authorized dealer by april 30, and still i wait! today is may 4th. very dissatisfied with yamahas handling of this issue.*ak
	1110	1
	Consumer received nhtsa recall 03v309000 regarding transmission failure in january 2004. consumer contacted the dealer, who informed consumer that the parts needed were very slow coming in, and it could be several months before parts become available to repair the motorcycle. *ak
		1
	To date, yamaha dealerships had not received the recalled parts. ph certain transmission components may not meet yamaha quality control standards which could allow abnormal wear that eventually resulted in a broken retaining . the consumer suggested that yamaha should give him a rebuilt or new engine because if they take the engine apart, it would ruin all of the seals. (model xv16) sc recall 03v309000. *jb
01/01/2004	4600	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, who informed the consumer that the parts needed to repair the motorcycle were not available and that it could be several weeks before the parts would be available. ak as of may 2004 yamaha just scheduled the repair. sc *jb
02/15/2004		1
	The parts to perform transmission recall 03v309000 repairs were not been available to the dealership for 3 months.*ak
	9000	1
	Consumer received nhtsa recal 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, who informed him that parts needed to repair the motorcycle were not yet available, and won't be available until late april. *ak
02/02/2004		1	03/28/2003
	The parts to perform the rear wheel lock up recall 03v309000 has not been available for 2 months. the motorcycle was undriverable. jb sc *jb
01/09/2004	12800	1	01/12/2002
	My yamaha roadstar was recalled jan 9 2004 and it is apr 2 now and still not fixed i am still making payments and ins. and reg. with no satisfaction. *jb
		1
	Without use of the motorcycle due to the length of time it would take the dealerships to get the repair kits to perform the transmission componet recall. ph jb
03/23/2004		1
	The consumer received a recall notice for replacement of the transmission. no parts were available. ak as of 4/20/04, neither yamaha or the dealer could tell the consumer when the parts were going to be available. the consumer received the recall on february 5, 2004 stating not to ride the motorcycle until the circlip was replaced in the transmission.(model/warrior) sc *jb
01/09/2004	4119	1	04/11/2003
	I received a recall letter from yamaha corporation since january 9,2004 regarding transmission failures. it is march 19th and still have not been able to take my motorcycle into a dealership and all dealerships i have contacted do not know when they will have the parts to fix the transmission. also the dealership that i bought my motorcycle from is going to fix their motorcycles before they fix customers motorcycles, i have not been able to use my motorcycle for work and is causing some hardship for me and my family, i hope there is something that can be done to help expedite this issue. thank you.*ak
	6000	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. consumer was told by the dealer that parts were slow coming in, and that it could be several months before motorcycle could be repaired. *ak
		1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted dealer, and was told that the parts needed to repair motorcycle would not be available for several months. *ak
		1
	Nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts were not available. dealer informed the consumer that it would take another two months for the parts to be available.*ak
	3200	1	04/01/2003
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that it could be several months before the parts needed to repair the motorcycle would be available. ak nm
		1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. dealer did not have the parts to perform recall repairs. dealer informed the consumer that the manufacturer had not provided information when the parts will be shipped.*ak
		1
	Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. dealer did not have the parts to perform recall repairs. also, dealer had no information on when the manufacturer will send the parts.*ak
	8000	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, who informed the consumer that the parts needed to repair the motorcycle were not available, and it could be a few months before parts would be available. *ak
02/28/2004	1300	1
	The dealership did not have the parts to perform recall 03v30900 repairs for almost 2 months.*ak
01/11/2004		1	05/10/2002
	Repairs for recall of 2002 yamaha roadstar motorcycle (vin# jyavp02e12a019319). nhtsa campaign id # 03v309000. my recall letter was not sent to me until jan 11, 2004. i have been unsuccessful in getting my dealer or yamaha corp to address this issue. i have tried multiple times to get a scheduled repair date with no success.*ak
01/24/2004	5000	1
	The parts to perform transmission recall 03v309000 repairs have not been available for 2 months. *ak
		1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. dealer has had the motorcycle for five weeks and still the parts were not available. dealer had no information on when the parts will be available.*ak
	1400	1	01/21/2004
	Consumer purchased a motorcycle with 1190 miles on it. while reading a yamaha forum consumer discovered that the motorcycle was sold to him while it was on recall for transmission failure. the consumer was extremely upset. ak recall was issued 12 days before consumer bought motorcycle. la
	7500	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair motorcycle were not available, and there was no projected date as to when they would be available. *ak
	8300	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair the motorcycle were not available, and that there was no projected date when the parts would be available. however, consumer was upset that parts were available in the southern states, and not available in the north. *ak
	2000	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. contacted the dealer, and was told that parts needed to repair motorcycle were not available. also, there was no projected date as to when the parts will be available. *ak
	7000	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair motorcycle were unavailable. also, there was no projected date as to when the parts will be available. *ak
	8500	1
	Consumer received nhtsa recall 03v309000 regarding transmission failure. consumer contacted the dealer, and was told that the parts needed for repairs were not available. also, there was a no projected date as to when the parts would be made available. *ak
	4400	1
	Consumer received nhtsa recall 03v309000 regarding transmission failure. consumer contacted the dealer, who informed him that the parts needed to repair the motorcycle were not available. also, there was no projected date as to when they will become available. *ak
	11500	1
	Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair motorcycle were not available, and there was no projected date as to when parts will be available. *ak
01/10/2004	23000	1
	Recall 03v309000 concerning transmission failure. motorcycle had been in dealer's shop for over thirty days. the consumer was on a waiting list, but the dealer did not know when the parts will be available.*ak
01/10/2004	4500	1	08/24/2003
	2002 yamaha road star transmission recall. my bike has been in the shop since 1/10/04 waiting for a transmission kit. i am being told that there are no kits available and will likely stretch into april, 04. this is unacceptable! i have only owned this bike for 6 months. yamaha should either have to fix my bike asap or buy it back at the original price. this type of delay is not accepted in any other arena... why is it accepted here?!!!*ak
	6200	1
	Nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to service motorcycle were not available, and that there was no projected date as to when they would be available. ak jb
	23000	1
	Nhtsa recall 03v30900 concerning transmission failure. consumer contacted the dealership on february 11, 2004, and was told by the dealer that parts were not available, and he had no projected date as to when parts would be available. also, dealer informed the consumer that if he did not purchase the motorcycle from this dealer he will not service him once the parts do come in. ak jb
02/12/2004		1
	Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, 6555 katelle ave, cypress ca, 90630, 714-7617300. *ak
	11000	1
	Consumer received nhtsa recall 03v309000 on january 9, 2004 concerning transmission failure. consumer contacted the dealer, and was told that parts were not available, and there was no date as to when parts will be available. *ak
	3000	1
	Consumer received nhtsa recall 03v309000/on january 9, 2004 concerning transmission failure. consumer contacted the dealer, who informed him that parts were not available at this time. also, they did not know when the parts will be in. *ak
	11000	1
	Consumer received nhtsa recall 03v309000 on february 1, 2004 concerning transmission failure. consumer took motorcycle to the dealer, and was told that parts would not be in for an extensive period of time.*ak
	18000	1	05/21/2002
	Consumer received nhtsa recall 03v309000 on january 21, 2004 concerning manual transmission failure. however, parts were not available and won't be available for several months.*ak
01/04/2004		1
	Consumer stated that arizona motor sports will not honor the recall dealing with the transmission. the owner of the yamaha motorcycle took the motorcycle to the dealership on 1/04/2004. *ak
02/06/2004		1
	Consumer received a recall notice concerning transmission failure. parts were unavailable to perform recall repairs. yamaha 714 , 761-7300, 6555 katella avenue, cypress, ca 90630. service manager victor. *ak
01/27/2004		1
	Consumer took yamaha motorcycle to the dealership for transmission recall repairs. dealership stated that the parts were not available, and they did not know when the parts will arrive.*ak
	3300	1
	Consumer received a recall notice concerning manual transmission failure. however, parts would not be available for several months. *ak
01/09/2004		1
	The consumer contacted the dealer about recall# 03v3090000 subject: rear wheel lock up. the dealer indicated the parts were not available and there is no information on when the parts will be available. nm mr
10/06/2003			02/19/2002
	Potential failure of yamaha roadstar transmission. there is currently a voluntary recall by yamaha, but it fails to address its problems. *la
06/06/2003	1000	10
	The transmission on my yamaha road star 1600 [2002] gets stuck between gears. not all the time but enough to cuase me some concern.somtimes it gets locked up in between gears and it takes a bit to get it unstuck.it seems odd as this is a brand new motorcycle with less than four thousand miles on it.i hope it doesn't lock up while i'm going down the road.i heard some of them do that.