Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - MANUAL TRANSMISSION
03V309000YAMAHA MOTOR CORPORATION, USAfrom 11/01/2000 to 12/31/2003V (Vehicle)2913909/02/2003ODIYAMAHA MOTOR CORPORATION, USA08/26/200308/25/2003
Defect SummaryIn the transmission on certain motorcycles, the second/third pinion gear may be incorrectly machined which could cause abnormal wear that eventually results in a broken retainer circlip.
Consequence SummaryIf the circlip breaks, the transmission could lock up, which would also cause the rear wheel to lock up. this could result in loss of control and a crash, possibly resulting in serious injury or death.
Corrective SummaryYamaha will replace the transmission gears and shafts with new ones. owner notification began on september 9, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact yamaha at 1-800-88-yamaha or visit their website at www.yamaha-motor.com.
NotesAlso, customers can contact the national highway traffic safety administration

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - MANUAL TRANSMISSION
PE03038YAMAHA MOTOR CORPORATION, USA08/11/200311/06/2003UNINTENDED REAR WHEEL LOCKUP03V309000
 Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600
PE03038YAMAHA MOTOR CORPORATION, USA08/11/200311/06/2003UNINTENDED REAR WHEEL LOCKUP06V397000
 Summary: on august 22, 2003 yamaha notified the agency that it was recalling certain model year2001 xv1600

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
01/01/19011
 2003 yamaha roadster was recalled for possible transmission problem. consumer contacted dealer for six weeks for recall repair, but dealer weren't able to do so because recall kit hasn't been provided by the manufacturer. (nar) *la *cb
01/01/19011
 Requested help to get yahama to expedite the recall process on the yamaha roadstar. (nar) *ph *cb
01/01/19011
 Requested help to get yamaha roadstar transmission recall performed in a reasonable amount of time. (nar) *ph *cb
02/01/2004105/01/2003
 Complaint on the length of time it took yamaha to repair the consumer's 2003 yamaha roadstar due to transmission recall. (nar) *ph *cb
01/01/19011
 Consumer received recall letter for 2003 yamaha roadstar which indicated repairs would take 2 days. after contacting the dealership, he was informed the parts wouldn't be available to them until the end of feb. or early march. (nar) *ph *cb
02/01/2004101/14/2004
 Consumer was informed that the dealer would have the parts for 2003 yamaha roadstar recall n 7 to 10 days but was later informed it would be another month before they received parts to correct the locking transmission. (nar) *ph *cb
05/20/20042
 Nhtsa recall 03v309000 regarding transmission failure. after having recall repairs done, a week later, consumer heard a loud noise, and took it back to the dealer for inspection. *ak
01/10/200420001
 Consumer received recall 03v309000 concerning transmission failure. consumer had the recall notice since january, and dealer had not received the parts as of yet.*ak
01/08/200410001
 Consumer was waiting for recall 03v309000 repair parts for 8 months. the recall letter stated motorcycle was not to be driven until repaired. dealership had not resolved the problem. *ak
 Complaint relative to the unreasonable length of time consumer has to wait to have recall performed. *ph
04/21/20041
 Consumer received a recall notice for replacement of transmission. no parts were available. service manager sarah. *ak
04/14/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. service manager victor. *ak
04/13/20041
 Consumer received a recall notice regarding transmission failure. no parts were available. however, mechanic informed consumer that the parts were available on first come first serve basis. *ak
04/13/20041
 Consumer received a recall notice for transmission failure. no parts were available. service manager victor. *ak
04/12/20041
 Consumer received a recall notice regarding transmission failure. no parwere available. service manager victor.*ak
04/06/20041
 The consumer received a recall notice(vp02y0002052) for replacement of the transmission. recall could not be completed because the parts are not available.*mr
03/29/20041
 Onsumer received a recall notice for replacement of transmission. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 714-761-7300. service manager victor. *ak
03/23/20041
 The consumer received a recall notice for replacement of the transmission. no parts were available. *ak
03/22/20041
 Consumer received a recall notice for replacement of the transmission. no parts were available. *ak
6700107/20/2003
 Consumer was waiting for parts for motorcycle recall since january 9, 2004. recall letter stated not to ride the motorcycle. the parts were still not available. yamaha suzuki, 11530 springfield pike, cinncinati, oh 45246, 513-772-2803. *ak
03/03/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager victor. *ak
03/03/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. *ak
03/03/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. service manager victor. *ak
03/02/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 714-761-7300 service manager victor. *ak
03/01/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue cypress ca 90630. 714-761-7300. service manager danny.*ak
02/25/200414000104/04/2003
 Yamaha motor corporation has issued a recall and after over a month of waiting still no parts to fix the motorcycle. (road star 3003) local dealer in fort walton beach has lied to me for over a month. said i was first on the list to be repaired then saturday i find out that i am actually 30th on the list after he does the bikes he sold first.*ak
02/24/20041
 Consumer received a recall for transmission failure. however, no parts were available. berts mega mall, 1151 north azusa avenue, covina, ca 91722. 626 974 6600. service manager mark. *ak
02/23/20041
 The consumer received a recall notice concerning transmission failure. no parts were available. yamaha, us 6555 karella avenue, cypress, ca 9063. 714-761-7300. servic emanager victor. *ak
50001
 Nhtsa recall 03v309000 concerning transmission failure. consumer received recall notice on january 10, 2004. he contacted the dealer, who informed him that the parts needed for recall repairs will not be available for an unclosed period of time. *ak
40001
 Nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and dealer informed him that the parts were not available. also, there was no projected date as to when the parts would be available. *ak
02/20/20041
 Consumer received a recall notice concerning replacement of transmission. however, no parts were available. yamaha, us 6555, katella avenue, cypress ca 90630. 714-761-7300. service manager victor. *ak
02/20/20041
 The consumer received a recall notice for replacement of transmission. however, no parts were available. yamaha, us 6555, katella avene, cypress ca 90630. 714-761-7300. service manager victor. *ak
02/19/20041
 The consumer received a recall notice (vp02e00017945) for replacement of the motorcycle's transmission. the consumer was told that there were not parts available to perform the recall. 6555 katella ave, cypress ca 90630, service manager sarah 714 761 7300. *nm
02/17/20041
 Consumer received a recall notice concerning transmission failure, but no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630, 714 761 7300. service manager, victor. *ak
02/17/20041
 Consumer received a recall notice concerning transmission failure, but parts were available. yamaha, us 6555 katella avenue, cypress, ca 90630, 1800 962 7926. servic emanager, danny. *ak
02/17/20041
 Two months ago consumer received a recall letter concerning transmission failure. dealership still did not have the parts available to conduct recall repairs. dealer was contacted, and he indicated that consumer should wait until may of 2004. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
01/07/2004104/17/2003
 Transmission recall on the yamaha road star motorcycle. yamaha motor corporation is not addressing this problem in a timely and reasonable fashion. i have waited now over two months without a response. in the meantime, i have been informed not to ride my motorcycle, yet i continue to pay for insurance, etc. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
4500112/02/2002
 Consumer received a recall notice stating that a bad gear was installed at the factory. motorcycle should not be driven because gear could come loose and lock up the rear tire. *ak
POWER TRAIN - MANUAL TRANSMISSION
10/15/2006106/01/2006
 While riding m y 2003 yamaha roadstar i had problems getting it to shift into 4th gear. i checked the internet for any recalls on the bike. when i found that there is a recall i took the bike to my local dealer, the ran the vin# and said that it had already been done. the recall states that after the modifications are complete stamp a * above the a on the vin#. my bike does not have the stamp, the dealer said that don't matter because he knows it was done. i do not feel safe riding the bike since the recall states do not ride serious injury or death will result. if the bike shifted properly i would feel more confident that the work was completed. *jb
109/06/2003
 4th pinion gear exchange kit.*mr the consumer received recall notice 03v-309000. the consumer was unable to ride the vehicle for 90 days because the part was not available. *nm
8001
 Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, and was told that parts needed to repair the motorcycle were not yet available. parts were coming in ,but at a very slow pace. *ak
1
 Recall repairs could not be performed because parts were not available. *mr *la
1
 Consumer was informed that due to the backlog of motorcycles that need repairs, it would be a while before his motorcycle receive the recall repair needed. *ph
01/06/20041
 Parts to perform recall 03v309000 repairs were not available for 4 months.*ak
1
 Consumer received yamaha recall on transmission componets. *ph *jb
1
 Yamaha failure to replace transmission part(s) that was recalled over three months ago. *ph consumer seeking reimbursement for the repair and obtain the needed replacement part for motorcycle. *la
104/30/2003
 Yamaha unable to repair the motorcycle in a reasonable time frame. *ph *sc recall #03v309000. *jb
103/26/2003
 The consumer dissatified with the lack of availability of parts to perform recall. *ph the consumer was informed of the possibility of a broken circlip. *sc *jb recall 03v309000.
01/01/19011
 Yamaha dealers didn't know when they would receive the parts to perform recall. *ph *la *jb
1
 Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer took the vehicle to the dealer, and was told that the parts were not available. dealer informed consumer that it would take another 2 months for the parts to be available. *ak
13001
 Difficulty getting yamaha to perform recall pertaining to certain transmission components that may not meet quality control standards. *ph the transmission could allow abnormal wear that eventually results in a broken retaining circlip. consumer's motorcycle only has 1,300 miles on it. *la
1
 Nhtsa recall# 03v309000 subject:rear wheel lock up. the consumer contacted the dealer who did not have the parts to perform the free remedy. the consumer also contacted the manufacturer who informed the consumer that the parts were not in stock. *jb
45001
 Nhtsa recall# 03v 309 000/rear wheel lockup. owner received notice from the mfr. in january 2004, later contacted the dealer and was told that parts needed to repair the motorcycle were not available and it will be mid to late april before parts would be made available. provide further details. *nm
104/12/2003
 The consumer contacted the dealer on 1/21/2004 in reference to nhtsa recall# 03v309000 subject:rear wheel lock up. the dealer informed the consumer that the parts were not available. the consumer was put on a waiting list and has not received the free remedy yet. *nm *la
4000104/24/2003
 Consumer received nhtsa recall 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, who said parts needed to repair the motorcycle were not available, and it will be several months before the parts would be available to perform recall repairs. *ak *nm
01/20/20041
 Recall 03v309000 concerning transmission failure. parts were not available to dealership for over 2 months.*ak *jb
01/05/20048000109/08/2003
 Yahama roadstar no parts to fix recall.*ak
01/09/20041
 The dealership refused to perform recall 03v309000 repairs until the recall repairs were performed on the motorcycles of the consumers that bought their motorcycles from this dealer. the consumer had been waiting for over 2 months. *ak *sc *jb
01/28/2004104/01/2003
 The consumer received nhtsa recall 03v309000 concerning the transmission failure in january 28,2004. the consumer contacted the dealer to make an appointment for the recall repairs. the dealer did not have the parts, and informed the consumer that the parts would arrive in about four to six weeks. the consumer recently contacted the same dealer, who still did not have the parts, and had not received any information from yamaha as to when the parts would be shipped. the consumer then contacted yamaha, who informed the consumer that nothing could be done at that time because the parts were not available. *ak *sc *jb
3000104/24/2003
 The consumer received nhtsa recall 03v309000 concerning transmission failure. the consumer contacted the dealer, who informed him that the parts that were needed to repair the motorcycle were not available, and it could be several months before the parts would be available. *ak the recall was dated for 01/09/2004 and the recall parts were still not available. *sc *jb
1
 Nhtsa recall 03v309000 concerning transmission failure. consumer received the recall notice on january 9, 2004. consumer contacted the yamaha manufacturer, and was told that the parts were not available. the manufacturer informed the consumer that it would take another two months for the parts to be available.*ak
1
 Received recall from yamaha on circlip that didn't meet quality control standards. contacted dealer for appointment, consumer was told that parts aren't available and will be placed on waiting list as soon as parts were received. *la parts weren't available until late february. consumer called customer relations department of yamaha motor corporation and was told that the facts given by dealer was correct. *la
02/07/2004104/26/2003
 Recall - there are no parts available to fix my bike, and yamaha is not doing enough in my opinion. i would be more satisfied if they could simply give me a date when the parts would be to my dealer. instead i get the following response we are not sure when the parts will be available, but they should all be out by the end of april. but that is not a hard date, so please do not take that as a hard date what the heck does that mean. and they also refuse to give any compensation for loss of use. i am still required to pay my note, insurance, and my warranty is ticking away. and i was told my yamaha there is nothing they can do to compensate any of their owner. this is the worst product customer service i have ever come across. *jb
40001
 Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair the motorcycle were not available. it could be several months before they get around to repairing the motorcycle.*ak
40001
 Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair the motorcycle were not available. it could be several months before they get around to repairing the motorcycle. *ak
01/09/20041
 In 01/09/2004 i received a recall on my motorcycle for transmission problems.i called my dealer and told them about the recall ,they told me to call back in a week and they would schedule me in to get it taken care of.i called back and they told me that they dont know when parts will be in and that they would call me. it has been almost 3 months and icalled them today and was told that it could be possibly 3 more months before i get my bike in to get it fixed.i cannot ride my bike for 6 months yet am still paying for it.this isnt right and to top it off people were telling yamaha about these problems a year and a half ago and nothing was done.i feel i shouldnt have to wait 6 months to possibly get my bike fixed.i feel yamaha has and is doing a very poor job to me and its customers.for the year and a half that i know of ,that people were trying to get yamaha's attention and they did nothing was very dangerous and now they are screwing us again by taking 6 months to repair our bikes.this is some of our primary source of transportation and the have warned us not to ride our bikes untill the bikes are fixed.that is so wrong to take that long!!!!*ak
168105/16/2003
 Consumer received nhtsa recall# 03v309000 concerning transmission failure in january 2004. consumer contacted the dealer, and was told that the parts needed to repair the motorcycle were not available. dealer told consumer to keep checking until parts became available. *ak *la
90001
 Consumer received nhtsa recall 03v 309 000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair motorcycle were not available, and it could take up to 3 months before parts will be made available. *ak
47001
 Consumer received nhtsa recal 03v 309 000 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair motorcycle were not available, and it would be approximately 6 to 8 weeks before they would be available. *ak
01/28/200420001
 The dealership is receiving one replacement part per week to perform recall 03v309000 repairs. dealership has only received second part as of this date. consumer has been waiting since january 28, 2004.*ak
03/11/200425001
 Recall no. #03v309000 transmission failure. motorcycle has been in the possession of the dealer since january 9th, 2004. there was no information concerning the time span when the motorcycle would be fixed.*ak
02/12/20041
 Dealership was unable to perform recall 03v309000 repairs because the parts would not be available until april 2004. *ak
5920103/01/2004
 Consumer received nhtsa recall 03v309000 in january 2004 concerning transmission failure. consumer contacted the dealer, and was told that parts needed to repair motorcycle were not available, and there was no projected date as to when they will be available. *ak *mr
25001
 The consumer received nhtsa recall 03v309000 concerning transmission failure. the consumer contacted the dealer, and was told that parts would not be available until april 2004. currently, the consumer is #7 on the list for recall repairs. *ak *sc
01/01/19011501
 The consumer received nhtsa recall 03v309000 concerning transmission failure. the dealer stated that the parts needed for repair were not available and there was no projected date as to when they would become available. *ak the dealer advised the consumer not to drive the motorcycle due to the potential harm it may cause. *sc *jb
20001
 Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair motorcycle were not available. also, there was no projected date when the parts will be available. *ak
01/16/2004109/03/2003
 Filing complaint because yamaha is unable to resolve recall issue in a timely manner. i received a recall notice in jan. 2004 not to ride motorcycle due to a possible transmission failure. i called my dealer and he said he would order the parts and now he is telling me that there is no release date on the parts to fix my bike. i cannot use my motorcycle but i am still obligated to pay for something that i cannot use. i feel that this has not been handled in a timely manner. i just want my bike fixed. i have heard about some people who have had the work completed and my dealer hasn't even gotten the first repair kit. *ak
22001
 Consumer received nhtsa recall 03v309000/rear concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair motorcycle were unavailable. also, there was no projected date when parts will be available.*ak
50001
 Consumer received nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer, and was told that the parts needed to repair vehicle were unavailable. also, there was no projected date as to when they may become available. *ak
01/20/20041
 Recall 03v309000 concerning transmission failure. consumer took motorcycle to the dealer five weeks ago, but dealer did not have the parts. *ak
02/20/2004103/01/2003
 Consumer received a recall notice concerning replacement of transmission. however, no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630. 714-761-7300. service manager victor.*ak *jb service manager (victor)
15501
 Nhtsa recall 03v309000 concerning transmission failure. the consumer received a recall notice on february 12, 2004. the consumer contacted the dealer,and was told that parts would not be available. also, no date was projected as to when the parts would be available. *ak *sc *jb
02/19/20042703105/17/2003
 The consumer stated that he received a recall notice on his motor cycle. when he called to make an appointment to take his bike to be repaired he was told that they didn't have the part (transmission) available and may not have it until june, 2004 or maybe a year from now. the mechanic told the consumer that the manufacturer is not sending any material to the u.s and the consumer was placed on a waiting list. the consumer stated that the shop's name is cycle works in carrollton, ga 770 832 2003. *nm *la
46001
 The owner received a recall notice (nhtsa recall# 03v 309 000/rear wheel lockup) from the manufacturer on january 15, 2004. the owner has an extended warranty, the yes plan, which includes coverage of up to 150.00 toward a replacement vehicle. yamaha is not acknowledging it. *nm
02/19/20040
 The consumer received a recall notice (vp02e00017945) for replacement of the transmission but when he contacted the dealer he was told that there were no parts available. yamaha us 6555 katella ave cypress ca 90630 service manager (sarah) 714 761 7300. *nm
02/18/2004110/13/2003
 Consumer received recall notice concerning transmission failure. no parts were available. yamaha, us 6555, katella avenue, cypress, ca 90630, 1714 761 7300. service manager, sarah.*ak *jb
01/27/200421000104/19/2003
 Yamaha's lack of parts has made it impossible for me to put additional break-in miles on the bike before my warranty will expire. according to yamaha 5000-8000 miles are required to break in a new motorcycle. *ak *mr
02/11/20041
 Consumer received a recall notice concerning transmission failure. no parts were available. *ak
02/11/20043
 Consumer received a recall notice concerning transmission failure. no parts were available for repairs. *ak
02/11/20041
 Consumer received a recall notice concerning transmission failure. no parts were available for repairs. yamaha roadstar 2003 leroy squires, 6510 21 street northeast, tacoma, wahington 98422, 253-766-4000. *ak
13800102/08/2003
 Consumer received nhtsa recall 03v309000 on january 24, 2004 concerning manual transmission failure. however, parts were not available, and dealership did not know when parts will be available.*ak *la
02/10/20041
 Consumer received a recall notice for transmission failure. no parts were available. yamaha, 714-761-7300, 555 katella ave, cypress ca, 90630. *ak
120001
 Consumer received nhtsa recall 03v309000 concerning manual transmission failure. vehicle had been on recall since january 21, 2004 . however, parts were not available and won't be available for several months.*ak
2001
 Consumer received nhtsa recall 03v309000 concerning manual transmission failure. consumer took motorcycle to the dealer. after several days dealer called consumer and advised him to pick up motorcycle because the parts would not be available for several months. *ak
02/05/20041
 The consumer received a recall notice (nhtsa vp02e0020008) for replacement of the second gear transmission. the dealer indicated that the parts were not available to repair the motorcycle (turbin-service manager). yamaha manufacturer, 6555 ketella ave cypress ca 90630-5101 1-800 962 7926. *nm
02/04/20041
 The consumer received a recall notice (03v309000 subject: rear wheel lock up) and contacted two dealers. neither dealer had the parts available to repair the recall and informed the consumer that the parts would not be available for another one to two months. both dealers also have a long waiting list. *nm
1
 Recall# 03v309000 concerning transmission failure.. consumer received recall letter in january 2004. consumer contacted the dealer who stated the manufacturer will send the parts at the end of march 2004, and consumer must go on a waiting list. consumer contacted several other dealers who also did not have the parts. *ak
01/20/2004102/17/2003
 The consumer contacted the dealer who stated that the parts to perform the recall were on national back order. no date was provided by the manufacturer as to when the parts would become available. recall# 03v309000 subject: rear wheel lock up. *nm *sc
50001
 Consumer was notified of recall 03v309000 concerning transmission failure. however, parts would not be available until the end of february. *ak
1
 Both the dealership and the manufacture of yamaha are not sure when the parts are going to be available for the transmission recall. it has already been a month and they are saying it might be another month and advised the consumer not to drive the motorcycle. nhtsa recall campaign 03v309000 transmission; rear wheel lock-up. please provide any additional information. *nm