Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - MANUAL TRANSMISSION | ||||||||||||||||
| 03V309000 | YAMAHA MOTOR CORPORATION, USA | from 11/01/2000 to 12/31/2003 | V (Vehicle) | 29139 | 09/02/2003 | ODI | YAMAHA MOTOR CORPORATION, USA | 08/26/2003 | 08/25/2003 | |||||||
| Defect Summary | In the transmission on certain motorcycles, the second/third pinion gear may be incorrectly machined which could cause abnormal wear that eventually results in a broken retainer circlip. | |||||||||||||||
| Consequence Summary | If the circlip breaks, the transmission could lock up, which would also cause the rear wheel to lock up. this could result in loss of control and a crash, possibly resulting in serious injury or death. | |||||||||||||||
| Corrective Summary | Yamaha will replace the transmission gears and shafts with new ones. owner notification began on september 9, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact yamaha at 1-800-88-yamaha or visit their website at www.yamaha-motor.com. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/13/2004 | 2000 | 1 | |
| On january 7, 2004 consumer received a recall letter regarding transmission. dealership still did not have the parts available to conduct recall repairs. dealer was contacted, and the indicated that the consumer should wait. *ak | |||
| 03/31/2004 | 7000 | 1 | |
| On january 2, 2004 consumer received a recall letter regarding transmission failure. dealership did not have the parts available to conduct recall repairs. consumer called every week and no parts were available.*ak | |||
| 03/24/2004 | 1 | ||
| The yamaha dealer had the recall parts but only had one technician on duty. the dealership owner was contacted and he indicated that the consumer should wait an additional three months. the consumer called three other dealership in north carolina but they refused to honor the recall because consumer didn't purchase the motorcycle from them. *nm | |||
| 03/16/2004 | 3400 | 1 | |
| On january 14, 2003 consumer received a recall letter regarding transmission failure. t dealership still did not have the parts available to conduct recall repairs. *ak | |||
| 03/08/2004 | 5600 | 1 | |
| O january 7, 2004 consumer received a recall letter regarding transmission. dealership still does not have the parts available to conduct recall repairs. *ak | |||
| 02/23/2004 | 1 | ||
| One months ago consumer received recall notice regarding transmission failure. dealership did not have the parts available to conduct recall repairs. dealer was contacted and indicated that the consumer should wait until june 2004. consumer indicated that this motorcycle cost $13,000, and represented his only method of transportation from home to work. *ak | |||
| 02/20/2004 | 850 | 1 | |
| On january 7, 2004 consumer received nhtsa recall 03v309000 concerning transmission failure on motorcycles. the second/third pinion gears might be incorrectly machined which could cause abnormal wear that eventually would result in a broken retainer circlip. dealer indicated he didn't have the kit yet to fix the motorcycle. dealer was very cooperative. manufacturer didn't care about the recall.*ak | |||
| 02/18/2004 | 1900 | 1 | |
| Consumer received recall letter 03v309000 on january 21, 2004 concerning transmission failure. the recall notice indicated the second and third pinion gears may be incorrectly machined which could cause abnormal wear. eventually, the would result in a broken retainer circlip. dealer indicated did not have parts, and no technicians. it would take at least three months to get the parts on recall. *ak | |||
| 02/12/2004 | 5400 | 1 | |
| Two months ago consumer received nhtsa 03v309000 recall letter regarding second/third pinion gear maybe incorrectly machined, which could have caused abnormal wear that eventually resulted in a broken retainer. dealership still did not have the parts available to conduct the recall. dealer was contacted, and they indicated that consumer should wait until june. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/14/2011 | |||
| I owned a yamaha road stard silverado 1600 year 2003. i have now 52000 klm only. last week wile a was riding at 110klm per hour on the fifth gear as usual transmition came on neutral state, when i relised that the transmition was broken on the fifth gear.so i ended my ride on the fourth gear as the resalt at least 3000. dollard repair. or more at yamaha shop. | |||
| 04/15/2010 | 18000 | ||
| I own a 2003 yamaha road star and the recall was done on trans. but 3 weeks a go it locked up while i was riding it. the shop tells me it was second gear that broke, he said that he didnt have any idea why. it only has 18000 miles and its in ment shape. never been treated rough, dont think i could ever ride it again and feel safe. | |||
| 10/29/2009 | 8700 | 1 | |
| Re: complaint # 10290507 took my 2003 roadstar to yamaha dealership for transmission problem (5th gear gone). was told that it has been an issue and yamaha will repair on a case-by-case situation. on friday nov.6th i was told by the dealer that if the recall has been done that yamaha will pay to fix it.then today nov.10th,the dealer said the district rep said he will not authorize the repair because the bike is out of warranty. this motorcycle only has 8,700 easy miles on it and this seems to be a yamaha part defect that they do not want to fix. i have been reading online forums for the roadstars and have found that a lot of owners have had the exact problem with 5th gear. some have been able to get yamaha to fix theirs and others have had to pay to fix it themselves. i have also found out that when 5th gear goes out,that it damages other transmission and engine parts. somebody is going to get killed because of this problem and it is a shame that yamaha won`t back up their product. *tr | |||
| 10/29/2009 | 8780 | 1 | |
| I was riding my 2003 yamaha roadstar silverado with 8,000 miles on it,when i heard a clink,clink and then 5th gear was gone.just like it was in neutral. after much research i found that many 2003 roadstars have had the exact issue except i did not crash like some others have done. i contacted a local dealership who checked the vin and said the recall had been done in dec.2004. there should be a punch mark at the vin number.there is none on my bike. yamaha says there is no recall for the 5th gear issue even though there are a lot of owners with the same issue. this is a very costly repair and yamaha should be recalling and fixing this problem as the motor has to be torn all the way down to fix it and this can not be done by the average person. myself and other yamaha roadstar owners are not,and will not let this issue go as it is a costly repair and a yamaha defect. we have too much money invested in these motorcycles to let this blow over. something has to be done about this issue soon before anybody else is injured or killed. this is an issue of life and death!!! we are counting on nhtsa to do something about this. please. *tr | |||
| 07/11/2009 | 10650 | 1 | |
| Riding a 2003 yamaha roadstar, rider and a passenger, on 57n (so. california), cruising at 70 mph in fifth gear, began losing speed and bike started to rev as if in neutral. downshifted to 4th, normal, up-shift to 5th, no power, bike acting as if in neutral. pulled off freeway. examined for anything obviously broken but found nothing wrong. drove motorcycle to repair shop when it has been ever since. repair shop has dismantled transmission from engine. pinion gear that holds 5th gear in place has sheared off causing significant damage to other engine/tranny parts. broken parts could have caused engine to lock-up causing a potentially life threatening accident. yamaha contacted on two occasions and was told that the motorcycle was out of warranty, recall had been performed and this was not their problem. major gear that failed has been superseded and replaced with a new part number! cost to repair the damage will be in excess of $4000.00 another local 2003 roadstar owner/rider had the same exact experience one week later, also at 70 mph also on a local social freeway- nhtsa complaint filed as well. one internet forum indicate at least 7 additional instances where 5th gear has failed. *tr | |||
| 01/01/1901 | 1 | ||
| Recall work wasn't done on motorcycle due to the availability of parts. *ph | |||
| 01/01/1901 | 1 | ||
| Consumer dissatisfied with the timetable to have the recall work performed on his motorcycle. *ph the repair have been taking so long because the manufacturer has not provided the dealer with the parts to make the repairs. *nm | |||
| 01/01/1901 | 1 | ||
| Consumer received recall notice on motorcycle's transmission and contacted the dealer to have repairs made. the dealer indicated that the repairs would have to be scheduled in 3 to 4 weeks because dealership only had one qualified mechanic to work on the transmissions. (nar) *la | |||
| 01/09/2004 | 0 | 06/03/2003 | |
| I received a safety recall for my 2003 yamaha roadstar silverado concerning the transmission. as of this date 4/29/2004 i am still waiting for the dealer to obtain the parts to repair the vehicle. i received the notice in january and have not used the motorcycle since then. | |||
| 01/01/1901 | 1 | ||
| On january 5, 2004 consumer received a recall (990021) letter regarding the transmission. dealership still does not have the parts available to conduct recall repairs. the dealer didn't know when the parts will be available. *ak as of april 23, 2004 the parts were still not available. the consumer feels this time frame is unacceptable and unreasonable. *nm | |||
| 1 | |||
| Complaint regarding the handling of the recall of the transmission on yamaha parts. *ph recall# 03v30900 *sc *jb | |||
| 1 | |||
| Consumer received nhtsa recall 0-3v309000 concerning transmission failure. consumer contacted the dealer on january 21 2004. dealer informed the consumer that the parts were not available. consumer contacted the dealer again on march 21, 2004, and dealer informed the consumer that they did not know when the parts would be available. *ak | |||
| 1 | |||
| The motorcycle's rear wheel locked up when the flywheel disengaged causing the consumer to skid while turning the corner. *ph consumer received call from dealer to inform about a recall on transmission; however, parts are not available and on back order. *la | |||
| 1 | |||
| Consumer received nhtsa recall 03v309000 concerning transmission failure in january, 2004. dealer informed consumer that the parts were not available, and that it would take another two months for the parts to be available. two months later, consumer called the dealer again, and was told that the parts were not available. dealer did not know when the parts would be available. *ak | |||
| 02/10/2004 | 1 | ||
| The parts to perform recall 03v309000 repairs had not been available to dealership for past three months. *ak | |||
| 01/01/2004 | 1 | 04/15/2003 | |
| Part has been recalled, manufacturer refused to repair. i have been waiting for over 3 months for yamaha to ship replacement parts. i have explained that this motorcycle is my only source of transportation. the recall notice stated that operation of this vehicle could cause injury or death i have called cs dept and spoke w/ candy several times and aside from being uncooperative and rude, she is either unwilling or unable to help me. i wonder if they will be more cooperative when the part wears out and someone is killed.*ak | |||
| 01/09/2004 | 2300 | 1 | 03/15/2003 |
| I have a 2003 yamaha roadstar..i was issued a safety recall on january 9,2004..yamaha has not fixed the bike as of yet..it has been over the 60 day period and they still tell me they don't know when it will get it fixed..i want them to buy it back or take it back on trade for a 2004 model so i can enjoy what i am making payments on..they have known about this ever since 2001 but yet let their customers risk their lives on these death traps.. *jb | |||
| 01/17/2004 | 1 | 04/11/2003 | |
| On 1/17/04 i brought the affected vehicle in for repairs associated with the voluntary recall announced on 1/09/04. more than 60 days have elapsed and the repairs haven't been started yet because yamaha has not shipped the parts. additionally there is no projected date for the parts to arrive. *jb | |||
| 01/09/2004 | 4500 | 1 | 03/24/2003 |
| In january i received notification that my roadstar silverado had a transmission recall. since then, i've attempted to make an appointment at 4 different authorized dealers and i've been told that they have not received enough parts from yamaha. they are now on back order. i doubt that i'll even be able to ride this year; meanwhile they are receiving payment. *jb | |||
| 01/09/2004 | 1 | ||
| The parts to perform transmission 03v309000 repairs hasn't been available for over 2 months.*ak | |||
| 1 | 08/01/2003 | ||
| Nhtsa recall 03v309000 concerning transmission failure. consumer contacted the dealer and the manufacturer, and was told that the parts were not available. dealer informed the consumer that it would take another two months for the parts to be available.*ak *jb | |||
| 03/15/2003 | 2400 | 1 | 03/15/2003 |
| I have a 2003 yamaha roadstar that yamaha tells me i can't ride because it will locked up and would kill me. i have only 2200 miles on it but i could have been killed at anytime while ridding it because of the transmission being defective..now i can't ride it but still have to make payments on it because yamaha cant supply the parts to fix it for a while..even when it's fixed the value will not be what i owe on it ....its really sad. *ak | |||
| 1 | 02/22/2003 | ||
| The consumer received nhtsa recall 03v309000 concerning transmission failure on january 23, 2004. the consumer contacted the dealer and was told that the parts were not available. the dealer informed the consumer that it would take another two months for the parts to be available. *ak the parts were on back order and yamaha motor corp did not have available parts. *sc *jb | |||
| 1 | |||
| The consumer received recall notice from yamaha on transmission components incorrectly machined. the consumer contacted the local dealership and said that customer has to transport motorcycle for repair. *la *sc the consumer traded in the vehicle. *jb | |||
| 1 | |||
| Consumer received nhtsa recall# 03v309000 concerning transmission failure. the motorcycle has been at the dealership for the last four weeks and has not been repaired. the dealer informed consumer that the parts would not be available until 4/16/2004.*ak | |||
| 02/01/2004 | 1 | ||
| Are you aware of the miserable handling of the latest yamaha recall? if not read some of the postings on this forum http://www.ultimatecycle.com/forum/thread.asp?tid=674. i am out at least three months of riding, cell calls, bike rental for the rides i host and the insurance money. i still have no firm date when repairs will be made. is this actionable? please let me know. *jb | |||
| 02/27/2004 | 1 | 10/01/2003 | |
| On january 22, 2004 consumer received a recall notice regarding transmission. dealership did not have the parts available to conduct recall repairs. *ak *mr | |||
| 12/30/2003 | 1 | 01/28/2003 | |
| I have a 2003 yamaha roadstar silverado vin # jyavp07e93a009695 involved in the transmission recall. this bike has been unable to be riden and yamaha cannot tell me when they will be recieving any parts.i called my dealer today and the have not rercieved any perts for over 4 weeks. please help me resolve this issue.i have not been able to use my vehicle for over 2 months and they have known of this problem long before.*ak | |||
| 02/25/2004 | 1 | 08/01/2003 | |
| Consumer received a recall notice concerning transmission failure. however, no parts were available. yamaha, us 6555, katella, cypress, ca 90630. 714-761-7300. service manager victor. *ak motorcycle only has 2,000 miles and has been repaired twice. oil leaking from the motor because mechanic used the motorcycle to train himself. *la | |||
| 02/20/2004 | 1 | ||
| Recall 03v309000 concerning transmission failure. consumer contacted the dealer, who did not have the parts. on february 20,2004 consumer contacted the dealer again and parts were still not available.*ak | |||
| 02/12/2004 | 1 | 10/01/2002 | |
| A recall was done on the manual transmission of my 2003 yamaha roadstar silverado on 8/22/03. we got notice on 1/5/04 from the reseller not to drive until parts are replaced. we got the actual recall letter 1/9/04. yamaha has no idea when they will get the parts to fix the motorcycle. we have trips planned and are still making payments on this vehicle. mid-summer is not an acceptable time frame to have it fixed.*ak | |||
| 01/24/2004 | 8500 | 04/22/2003 | |
| I recieved a safty recall notice from the manufacturer about possible transmission failure that leads to rear wheel lock up and crash. the recall advises to not drive the vehicle. i had vehicle towed to original dealer where i was told there are no parts available and would not be for a month and a half. the bike sits at the dealer and cannot be ridden. | |||
| 01/23/2004 | 1 | 03/01/2003 | |
| The consumer received a recall notice on 1/23/2004 and contacted the dealer. the dealer had no parts to repair the recall no did they have any information on when the parts would be available. the recall letter advised the owners not to drive the motorcycle until the recall was done. *nm recall#03v309000 *sc | |||
| 01/30/2004 | |||
| Safety recall regarding manual transmission on my 2003 yamaha roadstar. i recieved the recall by mail today, and called both locall dealerships and was told they are only getting four recall repair kits each per week and have a long waiting list. two to three months> | |||
| 01/27/2004 | 1 | ||
| Recall# 03v309000 subject: rear wheel lock up. the consumer contacted the dealer who had no parts or information on when the parts would be available. *jb | |||