Zap Xebra
Model Xebra made by Zap got 12 consumer complains as well as 4 recalls. Consumer complaints with reference, among others things, to fuel system, gasoline and power train. There was one recall concerning service brakes, hydraulic .
Model 2008
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 12V230000 | QINGQI GROUP MOTORCYCLE CO., LTD | V (Vehicle) | 627 | OVSC | QINGQI GROUP MOTORCYCLE CO., LTD | 05/21/2012 | 05/22/2012 | |||||||||
| Defect Summary | Qingqi group motorcycle co, ltd, through its designated agent, zap usa, is recalling certain model year 2008 zap xebra all electric motorcycles manufactured from january 1, 2008, through december 31, 2008. these vehicles fail to conform to the braking distance requirements of federal motor vehicle safety standard no. 122, motorcycle brake systems. | |||||||||||||||
| Consequence Summary | These vehicles take longer distances to stop, increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Zap, the designated agent of qingqi group motorcycle co, ltd, will notify owners, and zap dealers will repair the vehicles free of charge. the manufacturer has not yet provided the agency with a notification schedule. owners may contact zap at 1-707-525-8658. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 09V177000 | QINGQI GROUP MOTORCYCLE CO., LTD | from 01/01/2008 to 12/31/2008 | V (Vehicle) | 738 | 09/21/2009 | OVSC | QINGQI GROUP MOTORCYCLE CO., LTD | 05/26/2009 | 05/26/2009 | 571 | 122 | |||||
| Defect Summary | Qingqi is recalling 738 my 2008 zap xebra motorcycles manufactured between january and december 2008. these motorcycles do not conform to the stopping distance requirements of federal motor vehicle safety standard no. 122, motorcycle brake systems. | |||||||||||||||
| Consequence Summary | These motorcycles require longer distances to stop than the standard allows. extended stopping distances may result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Qingqi will notify owners and zap dealers will inspect and replace the brake rotors, pads, master cylinders, and front tire if necessary free of charge. the safety recall began on september 21, 2009. owners may contact zap toll-free at 1-800-251-4555. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | ||||||||||||||||
| 12V363000 | QINGQI GROUP MOTORCYCLE CO., LTD | from 01/01/2008 to 12/31/2008 | V (Vehicle) | 691 | OVSC | QINGQI GROUP MOTORCYCLE CO., LTD | 07/27/2012 | 07/30/2012 | 571 | 122 | ||||||
| Defect Summary | Qingqi group motorcycle co. ltd., through its designated agent zap, is recalling all model year 2008 zap xebra motorcycles manufactured from january 1, 2008, through december 31, 2008. these motorcycles do not conform to the requirements of federal motor vehicle safety standard no. 122, motorcycle brake systems. the motorcycles were produced without a separate brake fluid reservoir for each brake circuit, with each reservoir filler opening having its own cover, seal, and cover retention device. | |||||||||||||||
| Consequence Summary | Without a separate reservoir for each brake, having its own cover, seal, and cover retention device, fluid for one brake circuit may move to the other. if this happens, both reservoirs could lose fluid as a result of a fluid leak in one brake circuit and compromise the stopping ability of the braking system, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Zap will notify owners and zap will install or send each owner a remedy kit to bring the vehicles into compliance. zap has not provided a notification schedule. owners may contact zap customer service at 1-800-251-4555. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09V385000 | QINGQI GROUP MOTORCYCLE CO., LTD | V (Vehicle) | 738 | 01/29/2010 | OVSC | QINGQI GROUP MOTORCYCLE CO., LTD | 10/02/2009 | 10/05/2009 | ||||||||
| Defect Summary | Qingqi is recalling 738 my 2008 zap xebra motorcycles manufactured between january and december 2008. these motorcycles do not conform to the requirements of federal motor vehicle safety standard no. 122, motorcycle brake systems. they do not have a separate brake fluid reservoir for the front and rear brakes. | |||||||||||||||
| Consequence Summary | Without a separate reservoir for each brake, having its own cover, seal, and cover retention device, fluid for one brake circuit may move to the other. if this happens, both reservoirs could loose fluid as a result of a fluid leak in one brake circuit and compromise the stopping ability of both brakes. | |||||||||||||||
| Corrective Summary | Zap will notify owners and repair or replace the master cylinder free of charge. the safety recall began on january 29, 2010. owners may contact zap toll-free at 1-800-251-4555. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/02/2009 | 50 | 1 | |
| There is what i believe to be a design flaw in the newer sunl vip motor scooters. the orientation of the throttle cam retraction spring end, the length of the throttle cam retraction spring end and the long distance from the throttle cable mount to the throttle cam (allowing slack in the metal braided throttle cable) all contribute to allow the end of the cam retraction spring to snare the throttle cable, holding the throttle open during operation. these scooters do not have a way of disengaging the drive due to the use of a centrifugal clutch in the drive system. therefore when this throttle is held open, the scooter continues to accelerate. in this crash, the throttle stuck while the scooter was halfway through a turn and then ran away. there was too little time to react. i discovered the problem in the crashed unit and checked several exemplars to see if the problem that occurred in this crash was repeatable, and it is. i noticed that some other scooter types had similar sub-assembly configurations, however, the combination of design issues in this unit have made it uniquely dangerous. other units curve the retraction spring end, have short retraction spring ends and/or shorter throttle cable mount locations from the throttle cam allowing less slack in the line. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 03/02/2009 | 50 | 1 | |
| There is what i believe to be a design flaw in the newer sunl vip motor scooters. the orientation of the throttle cam retraction spring end, the length of the throttle cam retraction spring end and the long distance from the throttle cable mount to the throttle cam (allowing slack in the metal braided throttle cable) all contribute to allow the end of the cam retraction spring to snare the throttle cable, holding the throttle open during operation. these scooters do not have a way of disengaging the drive due to the use of a centrifugal clutch in the drive system. therefore when this throttle is held open, the scooter continues to accelerate. in this crash, the throttle stuck while the scooter was halfway through a turn and then ran away. there was too little time to react. i discovered the problem in the crashed unit and checked several exemplars to see if the problem that occurred in this crash was repeatable, and it is. i noticed that some other scooter types had similar sub-assembly configurations, however, the combination of design issues in this unit have made it uniquely dangerous. other units curve the retraction spring end, have short retraction spring ends and/or shorter throttle cable mount locations from the throttle cam allowing less slack in the line. *tr | |||
| SERVICE BRAKES | |||
| 10/15/2012 | 1 | ||
| I have been sent a recall notice and have tried to contact everyone who has an extension. i have spoken to a mike ringstand only to be disconnected. then when i called back he did not answer. i have also tried to email him but to no avail. the car has been a problem from the time of purchase. i would like restitution. please advise. *tr | |||
| 10/15/2012 | |||
| I have been sent a recall notice and have tried to contact everyone who has an extension. i have spoken to a mike ringstad only to be disconnected. then when i called back he did not answer. i have also tried to email him but to no avail. the car has been a problem from the time of purchase. i would like restitution. please advise. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/13/2009 | |||
| Tl- the contact owns a 2008 zap xebra. the contact received nhtsa recall campaign id number: 09v385000 (service brakes, hydraulic: foundation: master cylinder) in october 2009 and stated that the manufacturer has yet to repair the vehicle. the contact feels this far to long for a repair to the vehicle brakes. the vin was unknown. the mileage of the vehicle was unknown.rl | |||
| 03/16/2010 | |||
| Tl*-the contact owns a 2008 zap xebra motorcycle. there was a recall under nhtsa campaign id number 09v177000 (service brakes, hydraulic). the vehicle had not been repaired due to the unavailability of the repair parts. when the manufacturer reported the safety recall the parts were not available for the remedy repair. the manufacturer continuously reassured the contact the parts would be available within two weeks. there had been a lengthy waiting period for the recall defect service repair. the contact had concern of the uncertainty of the recall remedy parts availability. the vin was unavailable. | |||
| 01/01/1901 | 1 | ||
| Petition for determination of inconsequential noncompliance for all 2008 model year xebra vehicles for fmvss no. 122 motorcycle brake systems; this petition relates to nhtsa campaign no. 09v-385000 only. second recall # 09v177000. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 01/01/1901 | 1 | ||
| Petition for determination of inconsequential noncompliance for all 2008 model year xebra vehicles for fmvss no. 122 motorcycle brake systems; this petition relates to nhtsa campaign no. 09v-385000 only. second recall # 09v177000. | |||
| UNKNOWN OR OTHER | |||
| 09/01/2009 | 1 | ||
| Http://www-odi.nhtsa.dot.gov/recalls/results.cfm?rcl_id=09v177000&searchtype=quicksearch&summary=true&refurl=rss company still advertising these vehicles on craiglist & ebay for sale without adequate disclosure about the problem. is this legal? http://sfbay.craigslist.org/nby/bar/1344519387.html. *tr | |||