Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION - SWITCH | ||||||||||||||||
| 00V317000 | VOLKSWAGEN OF AMERICA,INC | from 10/01/1995 to 08/31/1997 | V (Vehicle) | 27900 | 07/06/2001 | ODI | VOLKSWAGEN OF AMERICA, INC | 10/11/2000 | 10/24/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the plastic ignition switch housing can fracture at the return spring anchor point. fracture of the housing could cause the return spring force to be insufficient for returning the ignition key to the running position after starting the engine. | |||||||||||||||
| Consequence Summary | This condition causes electrical accessories such as windshield wipers and headlights to become inoperative. | |||||||||||||||
| Corrective Summary | Dealers will replace the ignition switch. | |||||||||||||||
| Notes | Owner notification began july 6, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact audi at 1-800-822-2834. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 06V403000 | VOLKSWAGEN OF AMERICA, INC | from 10/01/1995 to 08/31/1997 | V (Vehicle) | 28594 | 11/27/2006 | MFR | VOLKSWAGEN OF AMERICA, INC | 10/23/2006 | 10/23/2006 | |||||||
| Defect Summary | On certain passenger vehicles, as a result of a problem in the production process of the ignition switch, the anchor point of the spring may crack. this could potentially cause the return spring force to be insufficient for returning the ignition key to the running position after starting the engine. | |||||||||||||||
| Consequence Summary | This condition causes electrical accessories such as windshield wipers and headlights to become inoperative increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a new ignition switch with an optimized anchor point free of charge. the recall began on november 27, 2006. owners may contact audi at 1-800-822-2834. note: this recall supersedes the remedy program under a previous recall (please see 00v317). | |||||||||||||||
| Notes | Audi recall no. js.customers may also contact the national highway traffic safety administration?s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 11 | 10/01/1999 | 621502 | This technical repair manual contains the electrical wiring diagrams, troubleshooting and complent locations. *tt | 09/25/2001 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 8 | 10/01/1998 | 605388 | Service information on electrical wiring diagram. *tt | 06/09/1999 | |
| A9815 | 11/01/1998 | 603637 | Subject on electrical wiring diagrams, troubleshooting & component locations technical bulletin no. 8. *yc | 02/26/1999 | |
| 970501975X | 05/01/1997 | 53621 | Repair manual on electrical wiring diagrams. *yc | 03/30/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| RQ00009 | VOLKSWAGEN OF AMERICA, INC | 03/21/2000 | 11/30/2000 | IGNITION SWITCH | 96V017000 | |
| On january 22, 1996 volkswagen of america, inc. (vwoa) filed a defect information report to replace the ignition switch of certain 1994 through 1996 model yearvehicles.the recall involved 24,000 audi 90, 100, a6, s4, and cabriolet model vehicles manufactured from january 1994 through december 1995.the ignition switches in some of these vehicles may have been improperly manufactured which could result in electrical accessories malfunctioning when the engine was started.to remedy this defect, audi replaced the ignition switches of the affected vehicles.(nhtsa recall 96-017, audi recall code kb)odi has received 3 consumer complaints from owners of 1996 and 1997 vehicles reporting malfunctioning electronic accessories as a result of an allegedly defective ignition switch.all of these vehicles are outside of the recall population.the purpose of the rq is to investigate the nature of the problem and the scope of the recall. | ||||||
| RQ00009 | VOLKSWAGEN OF AMERICA, INC | 03/21/2000 | 11/30/2000 | IGNITION SWITCH | 00V317000 | |
| On january 22, 1996 volkswagen of america, inc. (vwoa) filed a defect information report to replace the ignition switch of certain 1994 through 1996 model yearvehicles.the recall involved 24,000 audi 90, 100, a6, s4, and cabriolet model vehicles manufactured from january 1994 through december 1995.the ignition switches in some of these vehicles may have been improperly manufactured which could result in electrical accessories malfunctioning when the engine was started.to remedy this defect, audi replaced the ignition switches of the affected vehicles.(nhtsa recall 96-017, audi recall code kb)odi has received 3 consumer complaints from owners of 1996 and 1997 vehicles reporting malfunctioning electronic accessories as a result of an allegedly defective ignition switch.all of these vehicles are outside of the recall population.the purpose of the rq is to investigate the nature of the problem and the scope of the recall. | ||||||
| PE00016 | VOLKSWAGEN OF AMERICA, INC | 04/04/2000 | 08/11/2000 | DEGRADED BRAKING WET WEATHER CONDITION | ||
| Alleged that reduced braking capability and/or delay in brake acrivation when the brakes are wet. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/01/2009 | 210000 | 1 | |
| I have 1996 audi a4 and experiencing the same recall problem as nhtsa campaign id number: 06v403000, which is not able to return the ignition key to the running position after starting the engine. this condition causing electrical accessories such as windshield wipers and headlights to become inoperative increasing the risk of a crash. i see the following recall on your website. but when i contact audi at 1-800-822-2834, they says my 1996 audi a4 is not qualified for this recall. vehicle make / model: model year(s): audi / a4 1996-1997 manufacturer: volkswagen of america, inc mfr's report date: oct 20, 2006 nhtsa campaign id number: 06v403000 n/a nhtsa action number: n/a component: electrical system:ignition:switch potential number of units affected: 28594. *tr | |||
| 09/09/2008 | 130000 | ||
| Tl*the contact owns a 1996 audi a4. the contact heard a loud squealing noise outside the vehicle when he started the ignition. the rpm's increased and the ignition key failed to return to the engine running position. immediately, the ignition key was turned manually to the on position to resume normal operation. in addition, the windshield wipers and headlights became inoperative without warning. the vehicle was taken to an independent mechanic for inspection and nhtsa campaign id number 06v403000 (electrical system:ignition:switch) was referenced. the failures were identical, but the vin was excluded from the recall. the vehicle has not been repaired. the failure mileage was 130,000 and current mileage was 132,000. | |||
| 12/15/2002 | 55000 | 11/15/1997 | |
| Seat heater on driver's side malfunctioned and burned a hole through the leather seat cover. hot burning sensation on my leg. | |||
| 01/01/1998 | |||
| Problems is with electrical system/ suspension and air conditioning system. dealership is aware of the problems. *ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| While driving 35 mph and without warning rpms dropped and vehicle started to buck violently. mechanic has replaced both starter and ignition switch with in 2-month period. consumer stated problem was still occurring.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/01/1999 | |||
| Defect is covered under campaign 00v317000; my vehicle fits manufacturer/make/model/year, however it doesn't fall within the vin range the dealer is checking - i was charged for the recall item. this is a request for enforcement of recall, and subsequent reimbursment from the dealer on charges wrongfully incurred. | |||
| 06/11/2001 | 3 | 10/01/1998 | |
| Absolutely the worst car i have ever bought i have spent over $6000 in repairs and gone just 40k miles! stay away from this car when i called the 1-800 line they were no help and customer service refused to let me speak with anybody in a higher postion. when i said can i write a letter they said sure but it comes to us and the decision is final about your warrantty defects. no safety defect listed. *ak | |||
| 20 | 07/01/1996 | ||
| Contacted local dealer and audi usa about problem and informed them about the recall (nhtsa campaign id no. 00v317000). i was inform that my cars vin was not on their list to be repair for this recall. i tried to explain to them my car was built in 5/1996 and was having the same problem. *ak | |||
| 10/04/1999 | 1 | 09/01/1999 | |
| Ignition switch did not return from starter engaged position, starter stayed engaged which lead to its failure after problem occured several times. also, headlights, turn signals and a/c system did not work. apparently other models of audis were subject to a safety recall for the same problem. why not the a4? repair cost: $800.00. | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| While driving 35 mph and without warning rpms dropped and vehicle started to buck violently. mechanic has replaced both starter and ignition switch with in 2-month period. consumer stated problem was still occurring.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 03/01/2009 | 210000 | 1 | |
| I have 1996 audi a4 and experiencing the same recall problem as nhtsa campaign id number: 06v403000, which is not able to return the ignition key to the running position after starting the engine. this condition causing electrical accessories such as windshield wipers and headlights to become inoperative increasing the risk of a crash. i see the following recall on your website. but when i contact audi at 1-800-822-2834, they says my 1996 audi a4 is not qualified for this recall. vehicle make / model: model year(s): audi / a4 1996-1997 manufacturer: volkswagen of america, inc mfr's report date: oct 20, 2006 nhtsa campaign id number: 06v403000 n/a nhtsa action number: n/a component: electrical system:ignition:switch potential number of units affected: 28594. *tr | |||
| 11/10/2008 | 200000 | 1 | |
| Tl*the contact owns a 1996 audi a4. the contact stated that his keys were stuck in the ignition. his vin was not included in nhtsa campaign id number 06v403000 (electrical system:ignition:switch). the failure and current mileages were less than 200,000. updated 12-08-08 *bf updated 12/10/08. *jb | |||
| 11/01/2006 | 1 | ||
| 1996 audi a4 customer had replaced the ignition switch than a week later he received a recall letter. customer submitted the paper to audi and was given half payment customer would like full reimbursement**cc *jb | |||
| 10/10/2006 | 120000 | 2 | 07/15/2006 |
| Dt*: the contact stated the vehicles starter completely failed on two occasions. the first time, the vehicle was taken to an independent repair shop, who replaced the starter. the vehicle was driven back to the contacts residence with no problems. that same day, the contact attempted to start the vehicle and the starter failed again. the vehicle was pushed to the nearby independent repair shop, who determined that the ignition switch was defective, and was the cause for the burnt starter. the contact researched the problem online, and noticed an nhtsa recall #00v317000 regarding, electrical system: ignition: switch. on 10/13/06, the manufacturer was contacted, who confirmed the vehicle was included in the recall, but the period to have the recall work performed had expired. | |||
| 10/10/2005 | 90500 | 1 | 01/07/1997 |
| (1) i received a recall notice (le recall) from audi of america on the ignition switch on my 1996 a4 sedan. the recall work was performed on 10/10/02. at that point in time the original ignition switch had been performing correctly for 69 months but i had it replaced because of audi's recommendation; not because it had a malfunction. (2)in october of 2005 the replacement ignition switch failed after exactly 36 months of service. i had problems with the wiper blades and the a/c. because of the failure i experienced previously on the 1997 audi i turned the motor off then opened the car door and restarted the motor. i heard what sounded like the starter motor still engaged so i turned the motor off and had the car towed to reeves audi. (3)reeves audi replaced the ignition switch and billed me about $661 but after i complained they gave me a 15% discount so i ended up paying about $571 (4)i called audi of america. they were able to pull up my earlier complaint about the 1997 a4 and created a new file for the 1996 a4 (50407850). however, their final word on the subject was that they stood behind the 15% discount offered to me by reeves audi. (5)bottom line is that for 2 audi automobiles i had good ignition switches that had served 59 and 69 months be replaced because of an audi of america recall and then had the replacement ignition switches fail after 18 and 36 months. i am out of pocket over $2500 for a problem identified by audi of america and supposedly corrected by reeves audi of tampa. how can a car manufacturer identify a problem (was it a safety recall), identify corrective action, put out a recall notice and then have the improved part fail in such a short time span. my original ignition switches never did fail. (6)my contention is that audi did not correct the problem when they performed the recall, in fact they made the problem considerably worse. audi should bear the responsibility of repairing these ignition switches a 2nd. time. *jb | |||
| 07/01/2005 | 87000 | 1 | 05/28/2005 |
| I own an 1996 audi a4. recently, my headlights and taillights have stopped functioning all together at various times. sometimes they work fine the next minute they wouldn't. one night i almost got rear-ended by another car because my rear taillights were not illuminated. so i took the car to audi to get the problem taken care of. when i went to audi, they told me i have a bad ignition switch and said the problem would probably be taken care of with the replacement of the switch. i got the work done and then went on the internet to check any recalls from the nhtsa. a recall #00v317000 came up and described the exact problem i had with my audi. however, when i called the dealer and audi they told me the recall did not apply to my vin #. i found it hard to believe that this hazard was taken care of for a select number of cars but there are still cars out on the roadway that have the same exact problem. i think audi would have been much more likely to pay for the repairs if that ford f250 super duty would have placed its v-8 in my passenger's seat as it almost did. it was an awful close call for me and i am having a huge problem with audi not taking responsibility for their defects. *nm | |||
| 08/26/2005 | 1 | 04/02/2004 | |
| Problem with ignition switch causing the return spring force to be insufficient for returning the ignition key to the running position after starting the engine, also causing electrical accessories to become inoperative and running down the battery. there was a recall concerning the ignition switch on the exact same year (1996) and model (audi a4) and regarding the exact same ignition problem. i have spoken with the dealers service department and the manufacturer concerning this problem. the recall they claim does not include my vin number. however, my car is a 1996 audi a4 and my vehicle is having the exact same safety problem covered under the recall. the recall #00v317000. *jb | |||
| 07/17/2005 | 115000 | 1 | 08/01/1999 |
| Although the ignition switch of my 1996 audi a4 was replaced under recall in august 2001, it has the same failure almost exactly 4 years later. the switch neither allows the car to completely shut off nor allows the wipers, lights and indicators to function. *nm | |||
| 03/10/1998 | 64000 | 1 | 03/10/1998 |
| 00 v 317 000/ignition switch: the ignition switch will not return to the running position after starting the vehicle. the consumer would have to manually turn the switch back after starting the vehicle. the consumer noticed the recall on the nhtsa website and notified her dealer. the dealer informed the consumer that her vehicle identification number was not covered under the recall. *jb | |||
| 09/27/2004 | 98238 | 2 | 02/07/2004 |
| There were no crashes and no injuries related to this incident. i purchased a 1996 audi a4 quattro, vin wauea88d0ta303087, used on february 7, 2004. on the incident date the ingition switch failed causing damage to the starter motor. the vehicle was taken to our service dealer, midwestern auto group, dublin, ohio where the problem was diagnosed as a failure of the ingition switch housing. this is the exact same failure that initiated a recall campaign, nhtsa campaign id# 00v317000 (audi campaign code le). the dealer researched the audi database and discovered that the recall campaign was completed on this vehicle in 2001. subsequently, the audi manufacturers representative, to the displeasure of the dealer, has denied any claim on this incident pertaining to the recall. the representative stated that it is audi's policy that once a recall has been completed on a vehicle, it will not honor any further claims even if the problem is exactly the same. a call to the audi consumer advocate department confirmed this policy, incident # 40398516. two issues surface because of this incident. the first issue is the adequacy of the solution to the initial recall. the second issue is audi's response and policy concerning identical failures of components addressed in a previous recall campaign.the parts are being replaced at my cost and will be retained along with the service invoice.*ak | |||
| 08/25/2003 | 1 | ||
| When trying to start the vehicle, the ignition would not turn. *ak the starter failure was a direct result of the ignition switch. recall# 00v317000. this was confirmed by the dealer. *scc *jb | |||
| 08/25/2002 | 66000 | 1 | 06/04/1998 |
| I had a problem identical to the problem described in nhtsa campaign id 00v317000. i had to have the ignition switch replaced and subsequently had to also replace the headlight control assembly as well.*jb audi usa said that my vehicle was not covered as part of the current campaign. however, i've seen numerous postings on the audi chat boards from people in my exact position (same problem, same year car - but audi usa says they're not covered). seems like it's a little screwy. please confirm reciept of this message and let me know if there are any next steps i should take. thanks much | |||
| While driving 35 mph and without warning rpms dropped and vehicle started to buck violently. mechanic has replaced both starter and ignition switch with in 2-month period. consumer stated problem was still occurring.*ak | |||
| 06/01/2001 | |||
| Vehicle exhibited same problem as described in recall campaign 01v317000. exterior lights fail to function if key in ignition was not manually turned backwards by driver. manufacturer informed consumer that vehicle was not affected by the above mentioned recall. please provide any additional information / documentation.*ak | |||
| 04/22/2000 | 1 | 08/31/1996 | |
| Ignition switch failed and caused starter to go. vehicle wouldn't start at all. dealership was aware of problem.*ak *jb | |||
| 1 | 10/01/1997 | ||
| Recall 00v317000; plastic ignition switch housing has fractured at return anchor point, vehicle has developed exact symptoms listed in recall(00v317) summary. vehicle not selected for recall due to vin. *ak *slc | |||
| 07/02/2000 | 0 | ||
| Ignition switch was still on when consumer started vehicle. also, starter didn't return back when engaged from the switch, and air conditioner was blowing slowy and there was a smell coming fron the air conditioner. consumer took vehicle to the dealership. mechanic told conssumer that he needed an evaporator , and it was leaking coolant.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 09/27/2004 | 98238 | 2 | 02/07/2004 |
| There were no crashes and no injuries related to this incident. i purchased a 1996 audi a4 quattro, vin wauea88d0ta303087, used on february 7, 2004. on the incident date the ingition switch failed causing damage to the starter motor. the vehicle was taken to our service dealer, midwestern auto group, dublin, ohio where the problem was diagnosed as a failure of the ingition switch housing. this is the exact same failure that initiated a recall campaign, nhtsa campaign id# 00v317000 (audi campaign code le). the dealer researched the audi database and discovered that the recall campaign was completed on this vehicle in 2001. subsequently, the audi manufacturers representative, to the displeasure of the dealer, has denied any claim on this incident pertaining to the recall. the representative stated that it is audi's policy that once a recall has been completed on a vehicle, it will not honor any further claims even if the problem is exactly the same. a call to the audi consumer advocate department confirmed this policy, incident # 40398516. two issues surface because of this incident. the first issue is the adequacy of the solution to the initial recall. the second issue is audi's response and policy concerning identical failures of components addressed in a previous recall campaign.the parts are being replaced at my cost and will be retained along with the service invoice.*ak | |||
| 04/22/2000 | 1 | 08/31/1996 | |
| Ignition switch failed and caused starter to go. vehicle wouldn't start at all. dealership was aware of problem.*ak *jb | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 07/02/2000 | 0 | ||
| Ignition switch was still on when consumer started vehicle. also, starter didn't return back when engaged from the switch, and air conditioner was blowing slowy and there was a smell coming fron the air conditioner. consumer took vehicle to the dealership. mechanic told conssumer that he needed an evaporator , and it was leaking coolant.*ak | |||