Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - LINKAGES - ROD - RELAY - CONNECTING
99V248000VOLKSWAGEN OF AMERICA,INCfrom 01/02/1998 to 07/31/1998V (Vehicle)5190010/05/1999MFRVOLKSWAGEN OF AMERICA, INC09/13/199909/28/1999
Defect SummaryVehicle description: passenger vehicles. the tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. it is possible that some tie rod seals may not seal properly.
Consequence SummaryIf moisture and/or dust particles enter the swivel bearing mechanism, the swivel bearing could wear over time diminishing the steering control of the vehicle.
Corrective SummaryDealers will replace the tie rods.
NotesVw recall no. ul/audi recall no. kw. owner notification began october 5, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987 or audi at 1-800-822-2834.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - PUMP
09260309/26/200310006830Zf vh recall of the zf steering pump, supplied to wd's for replacement of the audi a4 passat p/n 8d0 145 156fx instead of the correct zf p/n 7691 955 276zw. 2004 audi a4 also included. *tt05/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/30/20091520001
 Control arm on my 1998 audi a4 fractured when pulling out of a parking lot, causing complete loss of steering control. audi technical service bulletin nhtsa # 10016418, #11242004 component description: 22. suspension:front:control arm:lower arm bulletin number: 11242004 bulletin date: nov 2004 vehicle: 1,998 audi a4 summary: service action je campaign-check/replace front suspension lower control arms. audi has found that in rare cases, one or both front suspension lower control arms on affected vehicles can exhibit wear, even though the damage to the rubber bo ( nhtsa item number - 10016418 ). *tr
06/20/20091700001
 Tie rod failure resulting is a compromise of steering control as described in nhtsa 99v248000. *tr
11
 When parallel parking noticed difficulty in the steering, later noice broken wires at front of engine. brakes have always required extra effort and performed poorly.
STEERING - COLUMN
04/07/200892000
 Tl*the contact owns a 1998 audi a4. while applying pressure to the brake pedal, the contact noticed that the wheels on the vehicle appeared to move in an outward direction. also, when turning, she heard a loud grinding noise and the steering column became difficult to turn. the dealer stated that her vin was not included in nhtsa campaign id number 99v248000 (steering:linkages:rod:relay:connecting). the vehicle is currently being repaired. the failure mileage was 92,000.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
06/17/1999105/01/1998
 On june 17, 1999 i simultaneously lost control of both the steering wheel and the brakes. the weheel was locked and the brakes would not pump. the trip instrument panel showed the battery sign and the warning check. the car came to a stop uphill, and resumed normal (?) operation after i turned on the engine again.*ak
STEERING - LINKAGES
08/20/1998
 Recall 99v248000 concening tie rod failure. dealer has not had parts since september, 1999. *ak
09/30/1999110/01/1998
 No summary listed for above vehicle. *ak
STEERING - LINKAGES - ROD - RELAY - CONNECTING
03/12/19981
 Prior to recall notification (99v-248) in regards to the steering system, the vehicle experienced failure from steering fluid contamination which caused loss of steering control and resulted in vehicle collision, injuries to consumers. (attorney for consumer). *mjs
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/11/200354312111/17/1997
 Re: nhtsa recall id number: 99v248000 (sep 13, 1999) i own an 1998 audi a4 (vin: waubb28dxwa007916). on 03/11/2003 i had the $1,3000 repair of tie rods and front wheel bearing at houston momentum audi that seemed to be exactly what is described in the recalls consequences. the audi of america does not show my vehicle among those subject to the recall. when i called them, they could not provide any reasoning, nor could they reconcile their references with the nhtsa recall. i believe, i should be reimbursed by audi and would appreciate your help in resolving this matter. sincerely, vladimir lantsberg. *nm
03/09/2005109000206/01/1998
 The vehicle developed a severe vibration in the front end. the upper, lower suspension arms and the tie rod ends were replaced. there was a severe oil leakage observed coming from the engine during acceleration. oil was found in the spark plug cavities and the spark plug wires protective sleeve was brittle due to high engine temperature. *ak *sc *jb
12/16/200459000205/01/1998
 I received a recall on my 1998 audi a-4 for a problem with both front suspension lower control arms. when i took it in the dealer said these were okay, but the upper front suspension control arms were bad, and also the steering tie-rods.*ak when i called audi that it was the upper not the lower control arms that were bad they said they wouldn't do anything because the recall was for the lower. i took it to an independent repair technitian to confirm, which he did. he also said it was dangerous to drive the car with the tie rods in such bad condition. repair costs are about $500. because the upper and lower control arms are both part of the same unit and the car does not have high mileage (59,000 miles) i do not feel it is right for me to have bear this cost.
09/02/200440000108/10/1998
 Tie rods failed just as in recall campain, but i was told my car fell 1 month outside of recall date, nothing done. *ak
09/03/2004417041
 This consumer experienced the same problem as stated in nhtsa recall 99v244000. the tie rods of the steering assembly are protected on each side by a seal to prevent moisture and dust particles from entering the swivel bearing mechanism. it is possible that some tie rod seals may not seal properly. dealership indicated to the consumer this vehicle was not included in the recall due to vin. *ak the consumer requested reimbursement. *sc *jb
07/20/20042
 My 1998 audi a4 tqm has 85k miles onit. i just had all the lower control arms replaced for a second time (first tiem done under recall) becaus eit was creaking and growning. both tie rodsends and one upper control arm were found to have failed as well. audi advises these are wear items even though the lower control arms wer eoriginally replaced under recall, and have only 45000 miles on them! *ak
03/20/2004103/05/2004
 I just recently purchased my car and i took it to audi dealership to get an oil changed and found out that passenger tire rod needs to be replaced, and i told the mechanic that, is there any recall on this model?, i was told that there is none.., did my researched and found out that there was a recall on my car (nhtsa campaign id number: 99v248000 ). *ak
03/05/2004740001
 While turning consumer heard a loud noise coming from the front tie rods, and it was hard to turn the steering wheel. dealership was notified, but did not resolve the issue. *ak
06/12/2003108/15/1998
 I am the owner of a 1998 audi a4 1.8t car. my complaint is my timing belt gave out on the vehicle at 48,643 mls. the owners manual states that the belt should be good for 90,000 mls. my second comlaint is that the tie rods on the front end. *ak of the vehicle need to be replaced. these items should not be giving out on a vehicle with such low mileage. i have not received any notices about any recalls.
10/29/2002
 Consumer stated that they are still having the same problem with there tie rod failing after dealer repairs. ts
 Nhtsa recall #99v248000 concerning tie rods. this vehicle is outside of recall scope. consumer has a file with audi identifying the failure of the tie rods. moisture/dust particles are getting inside swivel bearing. he is concerned that vehicle was not included which is now on record with audi. case #20253198. *ak
09/30/1999
 Recalls 99v248 000/tie rod & 99v131 001/brake booster; both mamufacturer's recalls could not be honored because dealer had no parts. but informed consumer that parts would be available on oct 15, 1999. asking nhtsa help in this matter. *ak
STEERING - RACK AND PINION
06/06/200001/01/1998
 No summary listed for above vehicle. *ak
STEERING - WHEEL AND HANDLE BAR
06/17/19991
 Vehicle experienced steering wheel and brake lock up. mjs