Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/16/200315000006/04/1999
 When the car was about a year old, the entire airbag system had to be replaced, the repair facility noted to me that i was lucky to bring it in when i did, as it was at risk for spontaneous deployment. additional problems included an oil pump failure ($750) at about the three year mark; and occasional sudden lurching/rpm revving or sudden onset of a 'lag' in power, which the dealer noted when i brought it in but could do nothing about. i have also had problems with the fuel indicator gauge being grossly inaccurate - indicating i have used only a quarter tank of fuel to drive 350 miles. however, the most bothersome ongoing problem is four or five trips to the dealer to repair a non-functioning cruise control system. each time they have 'replaced the vacuum hoses' but this 'repair' will begin to fail again later that same day. the system will either fail to engage altogether, or it will be engaged during highway driving, then within a few minutes, the speed will continually decrease until i have to manually disengage the system and turn it off. i reported this to audi of america's corporate customer service (very friendly and helpful) who helped me arrange another service visit, but the problem has never been resolved. cruise control has never worked and i'm giving up on it ever working. i just have to pretend that i don't have it, which is very annoying during highway travel. *nlm
1
 The consumer believes that the vehicle has a defective or malfunctioning air bag system, the air bag system has been replaced once under warranty, now the dealer refuses to repair it again since the vehicle has 68000 miles citing that all repairs have a 12000 mile warranty. nlm
07/29/2001204/01/1999
 No summary listed for above vehicle. *ak
03/01/1999
 Defective sun roof would open unexpectedly and not close. dlr replaced sun roof. also, speedometer malfunctioned and was not readng the speed accurately. dealer replace speedometer sensor and gear. finally, airbag light came on, indicating a problem with air bag. dealer replace dthe airbag sensor. please provide further information. *ak
AIR BAGS - FRONTAL
09/09/200450000105/22/1998
 On 9/28/04 i was involved in an auto accident where another driver in a suburban failed to yield the right away, turned in front of me, i hit her with my 1998 audi avant wagon. the combined speeds of the two vehicles combined with where i hit the suburban, flipped the suburban. this driver was trapped in her vehicle. the fire department was involved in lifting her vehicle off of her arm. she subsequently received hundreds of stitches in her arm. in contrast, i shattered my right wrist scaphoid bone. this required a rather major surgery involving bone graph and titanium screw in 11/04. the bones never fused, and i am looking at additional surgery. please note that my air bags never deployed in this accident, and much of the force of the impact i sustained was in my right wrist/arm. i am also right hand dominant. *jb
08/09/2004560001
 Consumer's vehicle rear ended another vehicle while driving at 25 mph. upon impact,frontal air bag failed to deploy. this resulted in the driver's head impacting the steering wheel. the vehicle had severe front end damage. *ak
AIR BAGS - SIDE/WINDOW
11/25/2006102/01/2002
 The driver seat curtain side airbag went off while driving on the highway on saturday of thanksgiving weekend 11/25/06. no accident occurred. *nm