Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| AWA-08-04 | 03/05/2008 | 10025081 | Engine coolant temperature sensor warranty extension for certain 2001-2004 model year audi vehicles. *pe | 07/09/2008 | |
| 190504 | 05/16/2005 | 10015583 | The coolant reservoir is diagnosed to be leaking and intended to be replaced. *tt | 07/29/2005 | |
| 0502 | 04/11/2005 | 10015102 | Fuel injectors unnecessary replacement. *eh | 05/19/2005 | |
| 0501 | 04/11/2005 | 10015100 | Fuel injectors unnecessary replacement. *eh | 05/19/2005 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| AWA-08-03 | 02/11/2008 | 10025301 | Engine coolant temperature sensor warranty extension for certain 2001-2004 audi model year vehicles. csc was received *pe | 07/28/2008 | |
| 0506 | 12/05/2005 | 10018785 | Coolant leaking from rear coolant pipe nipple. *tt | 01/17/2006 | |
| 0503 | 04/08/2005 | 10015099 | Coolant leak or on heat in passenger compartment. *eh | 05/19/2005 | |
| 0401 | 09/10/2004 | 10009734 | Map controlled engine cooling thermostat, servicing. audi a4 2002-2005 and audi cabriolet 2003-2005. *tt | 10/19/2004 | |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| 0406 | 12/13/2004 | 10011880 | Coolant leak at oil cooler hoses. *tt | 02/03/2005 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-01-12-39 | 01/12/2012 | 10043525 | Audi: engine has reduced engine performance without loss of power or stalling; circuit grounds; fuel quality poor; mil is constantly illuminated or flashing; rough idle; ignition coils incorrectly installed; electrical connections loose or | 04/09/2012 | |
| TSB-15-11-18 | 01/25/2011 | 10038249 | Audi: there is a ticking noise from the engine area which may be caused by wear in the camshaft. *rm | 06/14/2011 | |
| TSB-15-11-18 | 01/25/2011 | 10038249 | Ready | 06/14/2011 | |
| 17 08 03 | 03/11/2008 | 17 08 04 | 10024407 | Engine oil pressure too low - engine flush. *nj updated 4/30/08. *nj | 04/11/2008 |
| 08012007 | 08/01/2007 | 10022627 | Service air plenum area to improve drainage. *kb | 09/12/2007 | |
| 20036582 | 02/26/2007 | 10022142 | Loses power or will not move after stop. *kb | 07/06/2007 | |
| 2012833 | 05/17/2007 | 20128332 | 10021439 | Engine oil pressure too low - engine flush. *kb | 04/26/2007 |
| 380702 | 01/09/2007 | 10021314 | Shudders when accelerating at 10 to 50% throttle from a stationary position, sometimes with flucuating engine speed. *kb | 04/03/2007 | |
| 0604 | 04/07/2006 | 10020721 | Oil sludge limited warranty extension. *kb | 01/03/2007 | |
| 0431 | 08/11/2005 | 0515 | 10016508 | Repairs of oil sludge related problems. *tt | 09/20/2005 |
| 0402 | 07/26/2005 | 0506 | 10015982 | Engine oil specifications, oil capacity, oil filter. to include audi 24 2006. *tt | 08/18/2005 |
| 0420 | 08/01/2004 | 10009900 | Warranty extension covering certain oil sludge related repairs. *tt | 11/02/2004 | |
| 0403 | 08/05/2004 | 10009881 | Low engine oil pressure light is on. audi cabriolet 2004 included. *tt | 11/01/2004 | |
| 0401 | 08/05/2004 | 0402 | 10009880 | Engine oil specifications, oil capacity, oil filter. *tt this bulletin replaces bulletin 04-01 dated jan. 12, 2004. 2004 cabriolet, audi included. *tt | 11/01/2004 |
| 0402 | 08/31/2004 | 10009879 | Valve cover, diagnosing oil leakage from gaskets. *tt | 11/01/2004 | |
| 0420 | 08/26/2004 | 0431 | 10009876 | Oil sludge - warranty extension. service circular - warranty. *tt | 11/01/2004 |
| 0302 | 04/17/2003 | 10001564 | Update programming (flashing) engine control module (ecm) to correct cold start misfire. *tt | 06/06/2003 | |
| 0207 | 09/30/2002 | 10000561 | Diagnosis of driveability complaints such as rough idling, hesitation, lack of power and multiple misfires or diagnostic trouble codes p0103, p1111, p1112, p1128, p1130, p1144, p1145, p1146, p1147, p1148 or p1557 on turbo charged engines. | 03/24/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| SAC-28F2-REV | 08/01/2010 | 10036497 | Audi: gasoline engine vehicles; inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. added final mailing phase-8/10 vin information. | 03/23/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 15D4/JZ | 08/05/2008 | 10026742 | Audi: internal engine damage resulting from a broken timing belt. if timing belt of vehicle were to break, the engine will not run and may sustain serious internal damage. csc letter was received. *pe | 12/10/2008 | |
| 15-D-4-JZ | 08/05/2008 | 10026544 | Audi: the internal engine damage resulting from a broken timing belt. if the timing belt of vehicle were to break, the engine will not run and may sustain serious internal damage. *pe | 11/07/2008 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| 101508 | 07/01/2008 | 10026284 | Audi: csc letter was received for audi model years 2000-2003 a4 and tt. revised maintenance instructions and a warranty extension covering certain timing belt tensioner system related repairs. *pe | 10/15/2008 | |
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||||
| 101508 | 07/01/2008 | 10026284 | Audi: csc letter was received for audi model years 2000-2003 a4 and tt. revised maintenance instructions and a warranty extension covering certain timing belt tensioner system related repairs. *pe | 10/15/2008 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| TSB-CL-JM-10C3 | 07/01/2009 | 10031504 | Audi: customer letter example (canada). crankcase breather hose on some vehicles may deteriorate over time and become cracked or broken. if this happens, crankcase emissions can be released into the atmosphere, oil leakage or engine star | 01/06/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/08/2011 | |||
| Tl- the contact owns a 2002 audi a4. the contact stated that the vehicle would constantly overheat without proper warning. the contact replaced the radiator and thermostat, but to no avail. the contact took the vehicle to an independent mechanic who advised that the problem was within the engine, but could not determine the specific cause of the failure. the vehicle was not inspected by the dealer or repaired. the failure mileage was unknown. kmj | |||
| 08/08/2011 | |||
| Tl- the contact owns a 2002 audi a4. the contact stated the vehicle over heats and the temperature gauge on the instrument panel does not reflect that. the contact replaced the radiator and thermostat, but that did not correct the failure. the contact took the vehicle to an independent mechanic who said the problem was within the engine, but could not say what the specific cause was. the vehicle had not been inspected by a dealer. the current mileage was 143,000.rl | |||
| 01/26/2007 | 16700 | 1 | |
| We have a 2002 audi a4 1.8l with 16,700 miles on it (very very low mileage). at 16,700 miles, the water pump (according to the dealer) went bad ... for the year of the vehicle, and the very very low usage, i simply find this unacceptable. *tr | |||
| 12/16/2006 | 45000 | 1 | 05/01/2003 |
| I have an 2002 audi a4. in december 2006 the car suddenly stalled while traveling on an extremely busy interstate. this occurred with no warning at all. after having the car towed ($200 plus) we found that the timing belt had failed which in turn completely destroyed the engine. the car only has 45,000 miles on it and we followed all recommended service. this belt should not have failed and by doing so put my family and everyone else on that highway in a horrendously dangerous situation. *jb | |||
| 01/02/2005 | 39000 | 7 | |
| While traveling at 50 mph the vehicle suddenly shut off. there was no power and the steering wheel locked. the consumer let the vehicle coast. the consumer waited a few minutes and the vehicle started. the vehicle has experienced this problem on several occasions. *nm | |||
| 02/07/2003 | 26400 | 0 | 03/23/2002 |
| 1/10/2003--took the car in to have it checked because of a rough idle and trouble starting. the dealer found no initial problems. 2/5/2003--received notice in the mail from audi concerning the possibility of bad coil packs on 2002 a4's. 2/7/2003--the car stalled on us at night, in the rain, in the middle of a busy intersection. it took me at least a minute to get it restarted--that may not sound like much, but you should try turning off your car in the middle of an intersection and wait 60 seconds before restarting & taking off. see how may people start honking and/or almost hit you before you move.... 2/8-2/11/03--the dealer checks the car over. they say the coil packs are fine, but the mass air flow sensor was bad, so they replaced it. i don't believe they have fixed the problem, since the car still idles rough, and still has trouble starting. luckily, it hasn't died on us again (yet). *nlm | |||
| 02/13/2003 | 18000 | ||
| My audi a4 sputtered and lost power. the onboard diagnostics light came on and flashed. audi roadside assistance towed my car to brookline audi, where it was determined that the ignition coils were to blame. after reading articles indicating that audi will replace all coils, whether they are broken or not, i asked the dealership to replace all coils. they insisted that they will only replace those that are defective, not all as reported in several articles (e.g., motortrend). i told the dealership that i will be driving from ma to ca this weekend. i told them that i do not want to be half way accross the country and have another coil break. i want all coils replaced, but the dealership refuses. | |||
| 01/15/2002 | |||
| Vehicle shuts off. dealer notified. ph | |||
| 01/10/2002 | 9832 | 3 | 05/01/2002 |
| Fuel sending unit failure, gas tank failure, coilpack failure on audi a4, 2002 | |||
| 01/23/2003 | 20000 | 0 | |
| Ignition coil caused vehicled to stall. audi agreed to replace 1 coil but said they did not have the resources to fix the other 4. when asked if it will happen again i was told it is a crap shoot. the vehicle was sold to me defective and i now consider it partially fixed. it is a safety hazard being as it stalled in the middle of i-95 last night. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/11/2008 | 70200 | 1 | |
| I was driving down georgia avenue when all of a sudden my car began to ride very rough, a dash light came on and the engine lost complete power. i was able to start the car up again and luckily was able to coast down hill to my home. (the car is a 5-speed) smoke was coming out of the tail pipe. i called the dealer in rockville and they suggested that it was probably a coil failure. i had just had a coil replaced in february, when a similar type thing happened on connecticut ave. during rush hour traffic. that time i was able to coast into a gas station. the car died with no previous warning. all four coils have been replaced (4 cylinder) with no reimbursement from audi because the car is no longer under warranty. i asked the dealer whether this was one of the recall items that audi put notice out on and they said no. now that i read that others have had similar problems with their a4s it seems to me like this is a defect in the system and should be covered by audi. after all, my dealer told me that audi changed the coil system on the newer models because of the problem. *tr | |||
| 11/10/2006 | 2 | ||
| Failure of engine ignition coils ,causing vehicle to lose power, and creates surging and shaking of vehicle, making it unsafe to drive. happened suddenly while driving. dealer diagnosed as failure of 2 of 4 engine coils. these were previously replaced under recall. contacted audi, but did not receive satisfactory answer. they will not cover repair, and they claimed that it was not a part that required regular replacement and will not state what the life of the coils should be. *ak | |||
| 02/08/2007 | 54000 | 1 | 07/06/2006 |
| Oil sludge on 2002 audi a4 quattro 1.8t. *nm | |||
| 07/31/2006 | 71700 | 2 | 12/20/2002 |
| In december of 2005 my red oil light came on, i was advised that my car needed an oil change and to bring it into the dealership. instead of audi repairing or replacing the engine at this time, they simply changed the oil. in june of 2006 my red oil light came on. the next day the engine in my car began making horrible noises and driving very, very poorly. . my service advisor called me and asked me how often did i change and the oil and who changed the oil in my car. i advised them that they are the only ones who have every worked on the car. he called me back and advised me that audi was replacing the engine in my car. i again was never told about the sludge problems. i was made to feel that i was lucky because they were doing me a favor by replacing the engine. at the time that the engine was replaced i was also told that i needed to pay to have the timing belt, ten rollers relay and the water pump replaced. a cost to me of over $500.00. i was told that they were doing me a favor because they were not charging me for the labor, just the parts. in july 2006, i noticed that almost all of the coolant had leaked out of the new engine and was on the floor of my garage. i took the car in for service and was told that there was no leak and that sometimes when an engine is replaced there might be an air bubble and that might cause the coolant level to drop. i again advised the service advisor that the coolant was on the floor of my garage and that without a leak somewhere it could not just come out of the engine. they again checked it over the weekend and advised me that they found a couple of drops of coolant but did not know where it was coming from. i suggested that they drive the car and see if there was a leak. they did just that and found the leak, the major leak. my service advisor stated that the part that was leaking was an old part from the old engine and that i would need to pay $375.00 to have it fixed. *nm | |||
| 02/15/2006 | 69900 | 4 | 11/11/2004 |
| My 2002 audi a4 just hit 69,900 miles & the 3rd turbo on my car has just gone bad & has now developed a ticking noise in the valve-train. fiore audi in altoona, pa looked at the car & said they never heard a noise in the top of the motor & that the dentist drill turbo noise was caused by an exhaust leak. i verbalized my concerns over oil sludge issues with this car & they pulled the valve-cover & oil pan & found oil sludge build-up in the oil lines feeding the turbo & in some of the oil galleys in the engine. audi of america agreed to replace the turbo and the oil feed lines under audi's extended oil sludge warranty. after the engine was put back together, fiore finally heard the ticking noise in the top of the motor. after pulling the head they determined that the engine block and the cylinder head were warped. fiore technicians informed me that these damages were caused by the engine being excessively overheated. the car had never indicated that it had overheated, yet for this excuse/reason, they refused to cover any repairs regardless of the fact that i had produced receipts documenting that the oil was changed religiously around 3,000 mile intervals (well below audi's initial recommendation that the oil be changed every 10,000 miles, as referenced in the manual, or their subsequent recommendation of changing it every 5,000 miles) with an audi recommended full synthetic oil as per the sludge warranty policy. the oil lines that feed the turbo charger were never checked or replaced during any of the turbo charger replacements, or other oil smoke complaints, until now. after our 3rd turbo replacement, obviously due to oil sludge build-up, i'm now told my motor is no good. had audi taken care of this issue when these problems were first developed & identified, it wouldn't need a new engine at less than 70k miles due to an issue that is well-known with this vehicle & that was also obviously present when this vehicles warranty was in full effect. *nm | |||
| 05/15/2005 | 47800 | 1 | 03/16/2002 |
| My 2002 audi a4 1.8t was malfunctioning the day i took delivery and has had a surprisingly high number of defects since then. today, the car is inoperable and audi is refusing to assist me. on 5/15/05 my engine suddenly began vibrating harshly and losing power while driving on the interstate. the check engine light came on, and my dash display was flashing a red warning. after towing my car to my dealer, reeves import motorcars of tampa, fl, i was informed that the problem i encountered is a known defect in audi / vw 1.8 turbo engines. apparently a defect in the 1.8t regarding sludge that clogs the oil system and causes a loss of oil pressure. to rectify this problem, the engine must be flushed and the oil pump, oil pickup, all oil lines and turbo tubes must be replaced. i had never been made aware of this fix, which costs roughly $2,000. audi denied warranty on my claim, my entire engine needs to be replaced and i am now faced with a service bill of $10,500!!!! my dealer informed me that audi had declared my service history and therefore denied me warranty. (they stated that while all service intervals had been observed, sometimes i was slightly over). additionally, my rental car since may 16th (usually provided by the dealer for warranty work) is now my own responsibility. in summary: 1. this is a known defect, fully documented by the manufacturer. 2. the factory is now refusing to accept responsibility for an expensive yet totally avoidable engine failure. 3. this failure was sudden. it was not an issue of excessive wear and tear, or a condition that gradually worsened due to neglect. therefore, the periods between service intervals should be irrelevant. 4. i have sent letters to audi north america's vp in charge of customer relations, mr. johann de nysschen, without response. buying an audi was the worst decision i have ever made. | |||
| 07/01/2002 | 1100 | 4 | 06/01/2002 |
| Nar 1/15/2003. 4 of the 6 engine coils failed within the first 6 months of owning the vehicle. *jb | |||
| 08/27/2004 | 31800 | 1 | 05/01/2002 |
| While driving out of town the vehicle began to rattle and the vehicle would not go faster than 35 mph. the vehicle continued to rattle and the owner had the vehicle towed to the dealer where they eventually replaced the entire engine due to metal in the oil pan which caused problems throughout the entire system. provide further details. *jb originally the oil light came on. the consumer stopped and checked the oil level and it was fine. driving a little further the light came on again . *tc | |||
| 06/04/2003 | 22000 | 1 | |
| While attempting to turn corners vehicle started to stall. dealer notified. *ak | |||
| 12/12/2002 | 0 | ||
| Audi service personnel notified me of a cam seal leak during the 10,000 mile servicing. they attempted to fix the problem once, but it still leaked. i brought the vehicle back and they informed me that a special tool from germany is needed to fix the part. so far the car has been in the shop over two months - and still waiting for the tool. amazing, huh? | |||
| 01/06/2003 | 14800 | ||
| Vehicle loss power and started shaking. dealer notified. please provide additional information. | |||
| 11/29/2002 | 5500 | 2 | 05/11/2002 |
| While driving the vehicle the engine light would intermittently illuminate and heavy vibration forced consumer to pull off the road, due to a faulty engine coil. the dealer changed the faulty coil. one month later, the replaced coil failed. dealer refused responsibility. *jg. ph | |||
| 12/30/2002 | 4 | ||
| Repeated engine coil malfunction | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/22/2006 | 79000 | 1 | 04/30/2002 |
| My audi a4 1.8 turbo engine may have sludging problem - 80k miles. car engine oil light illuminating after driving long distances - about 1.5 hours on the road going approx 60-70 mph. but oil levels are actually fine. oil light does not illuminate when driving in local commuting area. audi will only cover the fix if consumers have receipts for oil changes performed within the 10k recommended mileage. i have to pay $2750 estimated to fix the problem - some engine sludging and oil pressure low. audi will not cover. note that owner's manual recommends oil changes every 10k and does not indicate that these 10k oil changes must be done at those intervals. many of these engines manufactured by vw are failing. if the oil absolutely must be changed within 10k or 12k miles or engine sludging/failure will occur - proper notice should be given in owner's manual to indicate that they oil changes absolutely must be performed at 10k miles or engine failure will occur and a high red alert message should be displayed in the dash when system's check is performed by driver. this is a defective engine which poses a safety hazard on the road and should be recalled !!! i actually took my vehicle into the dealership at 16,674 miles because check engine light was illuminating on the dash, dealership indicated ignition coils were bad and replaced. *jb | |||
| 02/02/2006 | 73000 | 1 | 03/07/2003 |
| Audi of america denied a warranty on their recall for oil sludge problem (audi leter in file), to all 1.8 t engines, arguing no service was provide on the 13000 miles warranty period. at that time the vehicle was an audi's property & car was in the audi's dealer for service on the 13,023 miles. maybe negligence for servicing or nor recorded but previously driver was an audi executive getting paid for test & miles. title indicates audi's first owner selling with 26,103 miles when we purchased the car. records in our file and car just been fixed on our cost. thanks for your replay. pedro. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 09/21/2003 | 11000 | 4 | |
| While driving at 60 mph on the highway timing belt broke. this caused the pistons to warp and break. this incident has happened four times since consumer owned the vehicle. manufacturer and dealer were informed of the problem.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | |||
| 10/02/2007 | 1 | ||
| A known defect in audi 1.8 turbo oil pump .audi failed to recall the auto although they were aware of problem since 2001. resulted in total engine destruction. audi,honolulu refuses to repair. this same complaint is subject of 5 class action civil law suits on mainland. during an oil starvation engine failure, engine explodes, risk to driver and public is significant as noted by civil court massachusetts document .audi is defendant in law suit which lists. deception, and failure to recall vehicle as prime complaints.... injury and potential loss of life when engine explodes is also mentioned in document.doc. no.06cv3513-jcl-mfdistrict of massachusetts1:06-cv-11875-jlt aka plaintiffs second amended class action. audi has not yet alerted all owners of these vehicles that a oil pump defect in models 1997-2004 can have catastrophic oil starvation and explosion leading to injury and or death. i have asked audi-honolulu why they did not warn owners. they respond we were not obligated to do so this engine defect nearly killed my son and could injury or kill anyone subject to its engine seizure/burn up. michael healy md mph *tr | |||
| 11/22/2006 | 79000 | 1 | 04/30/2002 |
| My audi a4 1.8 turbo engine may have sludging problem - 80k miles. car engine oil light illuminating after driving long distances - about 1.5 hours on the road going approx 60-70 mph. but oil levels are actually fine. oil light does not illuminate when driving in local commuting area. audi will only cover the fix if consumers have receipts for oil changes performed within the 10k recommended mileage. i have to pay $2750 estimated to fix the problem - some engine sludging and oil pressure low. audi will not cover. note that owner's manual recommends oil changes every 10k and does not indicate that these 10k oil changes must be done at those intervals. many of these engines manufactured by vw are failing. if the oil absolutely must be changed within 10k or 12k miles or engine sludging/failure will occur - proper notice should be given in owner's manual to indicate that they oil changes absolutely must be performed at 10k miles or engine failure will occur and a high red alert message should be displayed in the dash when system's check is performed by driver. this is a defective engine which poses a safety hazard on the road and should be recalled !!! i actually took my vehicle into the dealership at 16,674 miles because check engine light was illuminating on the dash, dealership indicated ignition coils were bad and replaced. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 01/21/2003 | 14000 | 3 | 06/01/2002 |
| The ignition coil made the vehicle ride rough. while driving, the vehicle lost power and cut off. the dealer stated they would only replace 1 out of 6 coils. *ts the service technician had driven the vehicle five miles and the a second coil failed. audi replaced all six coils then the remaining five were j coils. the engine warning light had come on. the vehicle had been serviced repeatedly by father's & sons, but they had not completed the repair. all of the oxygen sensors and the catalytic converter had been replaced. (some twice) the other emission parts were replaced. the service dealer did not give the consumer the paper work because audi did not pay the full cost for repairs. the vehicle was still under warranty. *scc *jb | |||