Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
03/01/20061
 The front seat (driver side) back panel plastic clips broke and the whole back panel loose off. the dealership replace another plastic clips once but it broke again.
10
 The consumer has experienced the following problems: the driver seat motor is inop/lumbar motor/rocks back/forth, the left headlight(moisture collection in the inside due to weather/car wash), the airbag control unit defective, the seat air bag torn, the strap on driver seat belt does not lower/stuck, wires were found damaged under the carpet, and the vehicle has shifting problems/not shifting easily-failed. the consumer also request for the dealer to buy back the vehicle and or compensate the consumer for the time without the vehicle. scc
SEATS - FRONT ASSEMBLY - POWER ADJUST
05/04/2004885605/06/2002
 Numberous of failures; windshield washer system, driver's seat motor burned out 3 times, all replaced. *bf the first day the consumer went to pick up the vehicle from the lot, the battery was dead, however 2 months later the battery was dead again, and 2 months after that the battery died again. the consumer was told a smaller battery was inadvertently installed in the vehicle. the head light assembly, radio and speakers were replaced. *jb
05/31/2003307/20/2002
 The driver's seat position is controlled by motors, controlled by 3 controls on the side of the seat. the motors move at random, both while the car is in motion and while it's parked (no key, no person in vehicle). the first occurrences involved the seat back moving back and forth. this was an inconvenience. the dealer was unable to duplicate the intermittent problem and chose not to do anything to resolve it. the problem has increased in severity and now the seat itself moves back while the vehicle is in motion. i am 5' tall - it doesn't take much movement for my feet to come off the pedals. i am concerned that this will happen while i am driving and will cause an accident, and believe this is a major safety issue. i am also concerned that the dealer will not resolve the problem if they cannot duplicate it, leaving me at risk. the problem is intermittent and persistent - there is no single date on which it occurs/occurred. the lumbar support also appears to be moving, which means all three motors/controls are moving on their own. *jb
08/25/20022860706/21/2002
 Ignition coil failed on highway. car shook violently until stopped in parking lot. once car was off the road, the coil housing caught fire. the fire ultimately burned itself out, and the car was towed to the local dealership for repair. the dealership notified audi usa of the defect and recommended vehicle replacement. audi usa elected to repair car under warranty. multiple failures have occurred since (see list). ts