Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
AWA-08-0403/05/200810025081Engine coolant temperature sensor warranty extension for certain 2001-2004 model year audi vehicles. *pe07/09/2008
050711/21/200510018427Sporadically after cold start, engine may run slightly rough for a few seconds and the malfunction indicator lamp may illuminate with only misfire diagnostic trouble codes (dtc) (p0300, p0301, p0302, p0303, p0304) stored in dtc memory. *t12/22/2005
19050405/16/200510015583The coolant reservoir is diagnosed to be leaking and intended to be replaced. *tt07/29/2005
050104/11/200510015100Fuel injectors unnecessary replacement. *eh05/19/2005
050204/11/200510015102Fuel injectors unnecessary replacement. *eh05/19/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM
AWA-08-0302/11/200810025301Engine coolant temperature sensor warranty extension for certain 2001-2004 audi model year vehicles. csc was received *pe07/28/2008
050304/08/200510015099Coolant leak or on heat in passenger compartment. *eh05/19/2005
041111/21/2005050810011581Update programming engine control module flashing to correct evap purge valve dtc p0441 in the audi 2004 cabriolet . *tc01/27/2005
040109/10/200410009734Map controlled engine cooling thermostat, servicing. audi a4 2002-2005 and audi cabriolet 2003-2005. *tt10/19/2004
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
040612/13/200410011880Coolant leak at oil cooler hoses. *tt02/03/2005
ENGINE AND ENGINE COOLING - ENGINE
TSB-01-12-3901/12/201210043525Audi: engine has reduced engine performance without loss of power or stalling; circuit grounds; fuel quality poor; mil is constantly illuminated or flashing; rough idle; ignition coils incorrectly installed; electrical connections loose or04/09/2012
TSB-15-11-1801/25/201110038249Audi: there is a ticking noise from the engine area which may be caused by wear in the camshaft. *rm06/14/2011
TSB-15-11-1801/25/201110038249Ready06/14/2011
17 08 0303/11/200817 08 0410024407Engine oil pressure too low - engine flush. *nj updated 4/30/08. *nj04/11/2008
2003658202/26/200710022142Loses power or will not move after stop. *kb07/06/2007
201283305/17/20072012833210021439Engine oil pressure too low - engine flush. *kb04/26/2007
38070201/09/200710021314Shudders when accelerating at 10 to 50% throttle from a stationary position, sometimes with flucuating engine speed. *kb04/03/2007
060404/07/200610020721Oil sludge limited warranty extension. *kb01/03/2007
043108/11/2005051510016508Repairs of oil sludge related problems. *tt09/20/2005
040207/26/2005050610015982Engine oil specifications, oil capacity, oil filter. to include audi 24 2006. *tt08/18/2005
040111/12/200410011888Engine wire harness, heat insulation installation (ia). 2004 audi cabriolet also included. *tt02/03/2005
9710/08/200410011889Front oxygen sensor bank1 and engine wiring engine. also includes audi cabriolet 2004. *tt02/03/2005
042008/01/200410009900Warranty extension covering certain oil sludge related repairs. *tt11/02/2004
042008/26/2004043110009876Oil sludge - warranty extension. service circular - warranty. *tt11/01/2004
040108/05/2004040210009880Engine oil specifications, oil capacity, oil filter. *tt this bulletin replaces bulletin 04-01 dated jan. 12, 2004. 2004 cabriolet, audi included. *tt11/01/2004
040308/05/200410009881Low engine oil pressure light is on. audi cabriolet 2004 included. *tt11/01/2004
040208/31/200410009879Valve cover, diagnosing oil leakage from gaskets. *tt11/01/2004
020709/30/200210000561Diagnosis of driveability complaints such as rough idling, hesitation, lack of power and multiple misfires or diagnostic trouble codes p0103, p1111, p1112, p1128, p1130, p1144, p1145, p1146, p1147, p1148 or p1557 on turbo charged engines.03/24/2003
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
SAC-28F2-REV08/01/201010036497Audi: gasoline engine vehicles; inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. added final mailing phase-8/10 vin information.03/23/2011
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
15D4/JZ08/05/200810026742Audi: internal engine damage resulting from a broken timing belt. if timing belt of vehicle were to break, the engine will not run and may sustain serious internal damage. csc letter was received. *pe12/10/2008
15-D-4-JZ08/05/200810026544Audi: the internal engine damage resulting from a broken timing belt. if the timing belt of vehicle were to break, the engine will not run and may sustain serious internal damage. *pe11/07/2008
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER
10150807/01/200810026284Audi: csc letter was received for audi model years 2000-2003 a4 and tt. revised maintenance instructions and a warranty extension covering certain timing belt tensioner system related repairs. *pe10/15/2008
ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER
10150807/01/200810026284Audi: csc letter was received for audi model years 2000-2003 a4 and tt. revised maintenance instructions and a warranty extension covering certain timing belt tensioner system related repairs. *pe10/15/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/01/2007400001
 1. exterior lights and turn signal lights burning out at a rate of every 500 miles. audi will not replace. 2. wiper transmission has corroded, seized, failed, and consequently burned out the wiper motor 2x now - once at 40,000 miles and again at 80,000. audi would not cover this under the initial new car warranty, and they demand $750+ to fix this faulty assembly. 3. coolant and wiper fluid tanks are made out of cheap plastic. i've had 2-3 leaks in each tank due to holes in these tanks across the life of the car. the most recent coolant tank leak was pushing coolant through so fast that it burned up my engine and my timing belt snapped. i had to pay for this repair - $2,000+. these are just 3 problems among countless costly problems i've incurred since the 3-year warranty ran out on my audi. i've easily matched the $35k+ cost of the car with parts and repairs, and the car only has 88,000 miles on it. the coil pack recall has been an issue at least every 2,000 miles. i cannot make a trip of more than 100 miles without a coil snapping, a trip to the dealership, and an argument with service reps about whether or not i have to pay for these coil repairs. 88,000 miles later, the a4 i purchased brand new is basically not safely drivable except to run short errands around the city. all of this is not even to mention the cheap materials that went into the car interior. leather is wearing in places no one even sits, and all the rubberized buttons have peeled away. please help. audi will do nothing. i've spoken to others who have this same make and model sitting in a garage because it is no longer drivable. there are 2 known recalls on this car, but there is something more serious going on with the build than just the coil pack and fuel injector. my car has stalled and seized on relatively short highway trips despite routine maintenance and attention to recalled parts. *tr
04/02/2012112000
 I just experienced a serious issue of the gas pedal getting stuck as i was driving out of a parking lot. i tapped on the pedal a couple of times thinking it might get it to unstick but had to press on the brake to bring it to a stop. i put it in neutral and could hear the engine roar up and the tachometer go past 5000 rpms. i reached down to the pedal with my hand and forced it back up to the resting position. this happened twice during the short trip and my colleague was in the passenger seat who witnessed what happened. there was no physical objects in the way of the pedal like the floor mat etc. i'm talking with audi usa to see what steps i should take to investigate the problem and fix it.
06/01/2009748861
 Purchased vehicle april 2009 (carfax was clean) replaced ignition coil 2x by september 2009 replaced clutch, rack and pinion, and computer module in oct 2009 currently catalytic converter is malfunctioning i have not been able to drive this vehicle in a consistent operating condition for more than 2 weeks at a time. i have spent almost $5,000 in car repairs to date. *tr
09/08/20081
 I have a 2003 audi a4 1.8t, which i bought as a certified pre-owned vehicle. i've had a slew of problems with this low-quality vehicle from the get-go, but that's a whole other story. upon taking my car to the dealership (audi chandler in chandler, az) for a separate problem, they told me that they would conduct a free inspection on my timing belt since they were required to do so. and guess what? surprise, surprise, my car was supposedly one of those with the known faulty timing belt. keep in mind this car is under the certified pre-owned warranty, but for some reason, this was chalked to wear and tear. my car only had 62k miles on it, and the oem recommends inspection at 80k miles and replacement at 108k miles. to avoid a possible future accident (i have small children), i had to cough up $1000 to replace the belt, tensioners, water pump, etc. i submitted a reimbursement form for my expenses to the firm handling the class action lawsuit against audi/volkswagen about faulty timing belts. the settlement was supposed to have been made on 11/4/08, but it's now in the middle of january 2009, and nothing. i agree with someone else who posted online before...why do these oem's have to wait until someone gets badly hurt or dies until they admit responsibility for their faulty, defective pieces of junk that are way overpriced?? plus, if my car was truly a certified pre-owned vehicle, wouldn't audi have disclosed that the timing belt would be faulty to me? or, how about replacing the belt prior to selling it again??? nothing was disclosed to me, and the class action lawsuit was opened in 2002. i am still seeking reimbursement, but knowing audi's stance on their defective parts, they'll just chalk it up to wear and tear and wish me a good day. what's worse, audi sold a million cars in 2008, which set another sales record for them. how can we get the word out to not buy audi and buy a quality car?????!! *tr
04/18/200835600304/08/2008
 Tl*the contact owns a 2003 audi a4. while driving 38 mph, the check engine soon light illuminated and the entire vehicle began shaking. the vehicle had to be towed to the dealer, but has not yet been diagnosed. the contact also noticed smoke coming from the engine compartment. he checked the vehicle and discovered an engine leak. he took the vehicle to the dealer and they informed him that the vehicle had been repaired; however, the contact does not believe that anything was done to the vehicle. an independent mechanic stated that the shaking was due to the motor mount. the current and failure mileages were 35,600.
12/08/2005102/16/2003
 2003 audi a4 with defective fuel pump. consumer states that manufacturer told her that her vehicle was not affected because her vin was not included in the recall. she stated her vehicle was manufactured within the designated time. *kb the consumer had other mechanical problems with the vehicle such as: faulty ignition coils, transmission and a radiator replacement. the battery was replaced due to the vehicle not starting, the valve and cam seals were leaking oil. the vehicle also had an oil sludge problem. the consumer was unable to lock and unlock the doors at times. the dealer replaced a loose connection. *jb
07/16/200753000103/21/2003
 Cooling started to leak into a sparkplug, no overheating occurred and car was taking to dealer, to find out the engine was cracked. *tr
03/20/200752125406/05/2003
 I purchased a brand new 03 audi a4t quattro in june of 03. the dealer is great and thank god they value their customers because my car has given them alot practice on everything. i think germany sent us a dud! since buying the car i have needed various items replaced: a new computer, (replaced by the dealer), a new fuel system was needed because my car stalled in the left lane of a highway while driving in the middle of nowhere (later recalled by audi but after i needed to be towed and have the cpmponent fixed along with other items supposedly attached to the sytem), and most recently 2 separate problems that have not yet been fixed but have occurred within 1100 miles of each other. first diagnosis of the noise and shimmy while driving was tire balance and later rack and pin steering and after all that they are trying to figure out what the shimmy at 65mph + is along with the whinning in the car the first 10 miles fo each day (after it is warmed up or even if it is a warm day). and what supposedly was first thought to be a coil is now a mystery. they have had my car for over 2 days and are still unsure as to what is going on. thank god i bought the extended warranty!
10/01/200532000109/01/2003
 Dt: the contact states while driving at 10-15 mph the engine began to stall, followed by the check engine light. there had been no prior incidents. the vehicle would not accelerate beyond 20 mph. there was the distinct odor of something burning coming from the engine compartment but no smoke. he pulled over to inspect the vehicle. he could not determine the problem and the vehicle towed to a dealer. the dealer said there was a faulty ignition coil in cylinder three. this was replaced under warranty. the same symptoms later returned at a speed of 55 mph. there was a significant loss of power and he immediately pulled over. the vehicle was towed back to the dealership. the dealer replaced the ignition coil in cylinder one. he offered no explanation of this ongoing problem. updated 01/19/06. *jb
01/07/200426000111/10/2002
 The engine oil light illuminated while driving. the engine was inspected, and it was discovered that there was heavy oil sludge. the oil pump had to be replaced. the car had only 26,000 miles at the time of the repair. audi recommends oil changes every 10,000 miles with synthetic oil. i had the car serviced before the 10000 and 20000 mile scheduled maintenance, at audi dealerships. audi has not reimbursed the cost of repairing the engine, despite their warranty extension to cover the cost of oil sludge damage.*ak
07/15/20033568
 Air conditioning unit burst spraying freon all over engine compartment. repairs were attempted four times and after the fourth time, i now have water from the airconditioning system draining into the car on the front passenger side, just below the glove compartment.
ENGINE AND ENGINE COOLING - COOLING SYSTEM
06/12/200891904
 Forgot to install c clip on temp sensor on radiator hose which popped out causing major engine damage and blown head gasket which was denied for many months. in oct. 08 they forgot to tighten bracket which caused wires to smoke and fire.aug 08-trimmed serpentine belt rather than replaced and car stopped running in middle of interstate. sept 09 replaced oil pan but forgot to put plug back oct 08 oil residue on damper they threw out and did not replace. they forgot to put bolts back on sub frame and miracle i was not killed. this caused axle problems. when they replaced bolts they did not have bushings in stock and they released car without these bushings which is a safety violation. when bushings came in they refused to work on our vehicle and we had to go to different mechanic. they told us we needed timing belt when the headgasket was blown. now there is new recall for coil packs and they refuse to work on our car. the new gm is listening to the service mgr. who is not telling the complete story nor is the new gm reviewing the facts. our lives are in danger with this vehicle and since we still owe $15k we cannot trade it in. started june 2008 and continues until today. coil packs which were just recalled are causing car not to run and we are stuck *cw
01/15/200759000101/16/2003
 Tl- the contact owns a 2003 audi a4. while driving 60mph, the engine light came on, the vehicle began to stall and the speed decreased to 20mph and resulted in a loss of power. the vehicle was towed and the dealer stated that the ingition coils failed. the contact spoke with audi who informed him that they would not pay for the repairs based on a recall.
ENGINE AND ENGINE COOLING - ENGINE
06/12/200891904
 Forgot to install c clip on temp sensor on radiator hose which popped out causing major engine damage and blown head gasket which was denied for many months. in oct. 08 they forgot to tighten bracket which caused wires to smoke and fire.aug 08-trimmed serpentine belt rather than replaced and car stopped running in middle of interstate. sept 09 replaced oil pan but forgot to put plug back oct 08 oil residue on damper they threw out and did not replace. they forgot to put bolts back on sub frame and miracle i was not killed. this caused axle problems. when they replaced bolts they did not have bushings in stock and they released car without these bushings which is a safety violation. when bushings came in they refused to work on our vehicle and we had to go to different mechanic. they told us we needed timing belt when the headgasket was blown. now there is new recall for coil packs and they refuse to work on our car. the new gm is listening to the service mgr. who is not telling the complete story nor is the new gm reviewing the facts. our lives are in danger with this vehicle and since we still owe $15k we cannot trade it in. started june 2008 and continues until today. coil packs which were just recalled are causing car not to run and we are stuck *cw
12/01/2008710001
 I have had numerous problems with my a4. first, my headlight shorted out and cost over $600 because it fried all the electrical wires and i had to get a new headlamp setting and wires. even after replacing the computer has a lightbulb signal light that it is not sending the correct ampage. the power steering leaks continuously and makes noises also. the check engine light has came on and the motor is running very bumpy like almost like it is mis-firing or something. and last but not least, the transmission is not running correctly. when i put it into reverse it stalls and will not go. i put it in to neutral, then reverse again and it slowly catches sometimes. now the check engine light is flashing and i have had my car sitting for a few days after all this suddenly appeared. i am saving money to try to get this fixed. i am afraid that the engine will stall or i wont be able to turn due to the steering and crash so it is inoperable at this time. *tr
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
01/16/200655400110/25/2004
 I purchased an 2003 audi a4 1.8 t pre-owned at 26k miles in oct 2004. i have brought the vehicle in for regular schedule maintenance at 30, 40 and 50k at roger beasley audi in austin, tx. on jan 16, 2006 , at 55450 miles, engine started knocking and oil warning light came on. i had the vehicle towed to dealership which turned out to be sludge problem and estimate for repair is $2500. i was made aware about the extended warranty of 8 yrs for sludge issue audi and vw had issue back in 2004 but dealer would not repair the issue under warranty since there's no record of oil change at 20k. since i purchased the vehicle pre-owned, i'm unable to provide any oil change documentation for 20k service. to sum this all up, there's a record of oil changes during 10k (previous owner got service done at a dealership), 30k, 40k and 50k maintenance. i have contacted audi customer relation dept w/o any success. if i pay this repair out of pocket, i'm afraid there might be other issue relating to this after engine is clean out of all sludge. with many consumers out there with the same dilemma, i think audi should step up and take care of the repair. any help in this matter would be greatly appreciated. *nm