Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/13/2011 | 35000 | ||
| Door lock locked in position, unable to get out of car. no manual way to get out of car. huge safety issue. finally able to unlock using key. when speaking to bmw service center (walters of riverside) about issue, they said if key would have been in ignition the car would have unlocked. now episode happened again, but unable to get out of car. key does not work even if in ignition. luckily, the passenger door was unlock and i was able to crawl out. now doors are lock so i will have to have the car towed. i am unable to get into the car. | |||
| 05/08/2012 | 68000 | ||
| First occurrence of problem happened back in may 2012. me and my fiancee were exiting the vehicle but only my driver door would open. my fiancee was forced to climb over the middle console of the vehicle and exit through my door, with a short dress on. i later looked online on a bmw forum to find the culprit to be the lock actuators blowing fuze 56. i replaced fuze 56 with the appropriate fuze, increasing the 15 amp to a 20 amp at that time. on 30 june 2012 i experienced the same problem with the vehicle while on vacation in ogunquit, me. once again my passengers were all locked in the vehicle. there is no manual override for the 335i's doors once the fuze blows. all three passengers were forced to climb through the driver side door, creating a dangerous and uncomfortable situation. this time i replaced fuze 57 and it seemed to work just fine afterwards. lastly, it happened two days ago with just me in the vehicle. i brought it to the bmw dealership (in rhode island) and they told me all door lock actuators were defective/faulty. they said i would need to replace every single door actuator on the car, totaling a cost of $1600. i called bmw of na and they said they were unable to help me, despite the obvious safety hazards of a blown fuze in this vehicle. i despair when i think of the problems this could cause during an accident. the absence of a manual override would cause passengers to break open windows in order to escape during an accident or fire. | |||
| 10/25/2011 | 62400 | ||
| I purchased a 2007 bmw 328i on 8/6/2011, 59,642 miles. shortly after this purchase, i experienced this vehicle overheating and losing all power while driving twice in one week, october 25 and october 27, 2011. after approximately 5 minutes of driving, the yellow warning signal illuminated and ten seconds later, the red warning light illuminated and the vehicle immediately lost power and stalled in the middle of the roadway. i was told to pick up my car and come back if it ran hot and stalled again (customer to monitor). i picked my car up on wednesday evening after work and drove straight home. on thursday morning the yellow light flashed and immediately turned red and shut off in the middle of the roadway again. i had the vehicle towed to the dealership again. this time, when the car was place on the tow truck, coolant ran from under the vehicle onto the ground. this is a very frustrating, unexpected, expensive and dangerous problem with this vehicle. if i had been travelling on the highway and this vehicle shut down within 10 seconds, i would not have been able to safely navigate this vehicle to the shoulder of the road. fortunately, i was not rear ended on either incident. i understand that the purpose of the engine shutting down is to prevent engine damage, but there seems to be no advance warning, which puts the occupants in danger or being rear ended. i am very concerned about this swift total shut down occuring while on the highway and causing a major accident. although the water pump was not deemed as the absolute cause of the problem, the dealership started their corrective action with replacing the water pump and thermostat. i recently discovered while under warranty, this vehicle's cylinder head was replaced and sludge was in the engine oil (prior to my purchase). i contacted bmwusa and was told that components break down sometimes. | |||
| 09/09/2011 | 52000 | ||
| Bmw 2007 328 xi door lock fuse #57 blew. none of the interior doors would open from the inside. i had to roll the window down from the driver side door, use the key fob to unlook the door from the outside. i then had to pull my kids from the car through the windows as the other three of the four doors would not open. forget the toyota accelorator; this seems like a real safety issue. | |||