Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
06/15/2011100000
 The locks on my 2000 bmw 328i vin (wbaam5343yej41239) do not work anymore. this is a serious safety issue not because the power locks that probably are acceptable to fail over time have failed. this is a major safety issue because the locks on the doors cannot be opened manually. this means in event of a collision the passengers in my vehicle could not egress to safety. this is a problem that bmw should be required to fix and should notify others that have the same vehicle. the problem began 3 years ago where the locks occasionally (1/300 approx) would fail but after several presses of the key it would open and operate normally. over the last year the locks have failed half the time when it is cold out (< 30 degrees f approx) and are completely inoperative when it is hot out (> 90 degrees f approx). after doing research i found that it needs a replacement of the gm5 module. this repair was quoted to me by the dealer at over $700! that is $700 to fix a part that should work. something that overrides a passenger from exiting the vehicle is not something that should be allowed to fail. there are many people at risk. thank you for your time. please help to either force bmw to replace these modules on vehicles or stop people from operating them, they're dangerous!
10/01/201070000
 I was driving around 30 miles/hr and electrical system started having issues: turn signal will not work on dashboard (working outside), trunk will not open while engine is on (car is stopped in neutral), on starting the car sometimes ac will not work, and if car is started with a door open, open door display will not go off even after closing the door. bmw dealship indicated that light module was defective. it would cost $575 to replace the defective component.
03/01/2010
 2000 bmw 328i (e46) doors will not unlock when temerature rises (weather gets hot) after research found out the mg5 or module must be changed and reprogrammed by bmw dealer. the relays on the module needed to be replaced or the whole module needs to be replaced and reprogrammed. bmw says the whole job will cost around $800.00 dollars. the relays are $14.00 dollars each and they tend to go bad very often. a website dedicated to this problem has been created by a kind person that does help people with this problem to lessen the cost of fixing the problem by having soldering work on the module board which requires lots of skills to do so. i am complaing that bmw should replace all modules that do give the problem for free. it needs to be looked over. so many people are having this problem and it is a fault on bmw's end. when the air temerature rises the doors do not unlock by using the remore therefore customer can not get into car and sometimes passengers have to climb into car from the window.