Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 10/01/2012 | 55000 | 1 | |
| Abs system light went off - no traction control system. *tr | |||
| 10/01/2012 | 55000 | ||
| Abs system light went off - no traction control system | |||
| SERVICE BRAKES, AIR | |||
| 10/31/2009 | 75000 | 1 | |
| Original warranty expired at 50,000 miles so i began taking my vehicle to a licensed mechanic to do scheduled maintenance. while driving over to the mechanic for a brake change i went to stop and lost usage of my brake. this resulted in me merely rearending the back end of the car in front of me. my mechanic replaced rotors and brake pads; and there was still a problem. so he began to look over my car and found that the vacuum boost pump for my bakes was possibly bad. once opened in that area he found that the bolt holding the sprocket was broken. part of the bolt was remaining and the rest is still missing somewhere in my engine. towed my car because it is not drivable to bmw of riverside to have them look it over and fix the faulty bolt. they refused to fix it because it wants serviced there for one year due to the expired warranty. i called bmw of north america to file a claim to investigate it under a safety issue because bmw of riverside said it was a mechanical issue, but it is truly a safety issue. susan monjelli from bmw of north america filed my claim and had a engineer look a my vehicle again. she is claiming because i took my car to another mechanic other than bmw that my mechanic must have broken the bolt and that it isn't because it was faulty. my mechanic has never touched this item. he states that the sprockets and the chain are lodged and the only way that this could have happened is when the car is running, not buy him working on it in any way. also there is a website saying that there is a problem with this particular part in old and new bmw vehicles. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 04/01/2008 | 4 | ||
| My 2007 328i has been in the service department a total of 4 times (that i have paperwork on, it might be more). i have had major mechanical problems with the most recent being electrical. my key will not open any of the doors, i have to use the valet key to get inside. once i get inside the button on the dash that opens and locks the doors was unresponsive as well. when this started the drivers side mirror also became unresponsive and would not adjust, i can't adjust it to see the road and have almost been in 2 accidents. the same day the air conditioning, which i had set on 60, turned itself to 84 blowing full blast. that is actually the second time this year that the air conditioning has automatically turned to the heater. short list of other issues: recurrent break squeaking, oil sensor and engine harness wires breaking, and problems accelerating. the computer software malfunctioned as well (another electrical issue which was causing the car to malfunction). after the brake pads & sensors were replaced, the brakes sound the same to this day, horribly squeaky almost grinding. the front driver & passenger windows have a mysterious electrical malfunction. they will cease to go up or down. i hold the window button in the up position, the window will roll up an inch then stop. i will have to do this several more times before the window will go up or down. my car goes in again tomorrow am. this time i even mentioned that if i did have passengers in the vehicle and we had gotten in an accident, or worse yet the car catches on fire, my passengers would be trapped. the service advisor didn't seem to care. i can't drive my friends or family anywhere for fear they will be stuck in the vehicle if an accident occurred. as well, i'm not going to ask my parents, who are in their 50's, to crawl through a window to get in or out of my vehicle. my car has been out of commission for me at least 30 days since i've owned it. *tr | |||