Cadillac Concours 1997
Model Concours made in 1997 by Cadillac got 16 consumer complains there are 2 investigations as well as 21 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, exterior lighting and fuel system, gasoline. Technical service bulletines regarding communications, engine and engine cooling and equipment. The car had one investigation (steering).
Model 1997
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||||
| 970901733205 | 09/01/1997 | 54338 | Excessive force required to operate the horn when cold. *yc | 03/30/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 3951 | 10/19/2006 | 10020584 | Knockig noises or excessive oil consumption. vehicles with ld8 or l37 4.6l v8 engines. *kb | 11/20/2006 | |
| 020601009C | 10/01/2003 | 020601009B | 10004748 | Higher than expected oil consumption. *tt | 01/05/2004 |
| 020601009A | 11/01/2002 | 020601009 | 10000455 | Higher than expected oil consumption. *tt | 02/27/2003 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 020601009 | 03/01/2002 | 631313 | Some customers may comment on higher than expected oil consumption. *slc | 05/22/2002 | |
| 990601010 | 06/01/1999 | 606086 | Some customers may complain about a engine cold / knock / tick noise. *tt | 08/06/1999 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 971201736535 | 12/01/1997 | 54179 | Condition on a evap emission odor and the malfunction indicatior lamp displays. *yc | 03/30/1998 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 549001A | 03/01/1997 | 54-90-01 | 52600 | Cln indicator appears on radio display and does not turn off (reset cln indicator with the eject button on tape). *tw | 08/21/1997 |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 01JUN97 | 06/01/1997 | 52562 | Fuel tank will not fill to capacity/fuel guage stays on full for extended period or fluctuates (replace fuel level sensor and/or fuel tank). *tw | 08/14/1997 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 3687 | 10019202 | Missing camshaft intermediate drive shaft plug - service vme. *tt | 02/16/2006 | ||
| SEATS | |||||
| 970801731610 | 08/01/1997 | 54350 | Front seat back is uncomfortable, sits too high, or bottom cushion is too short. *yc | 03/30/1998 | |
| 731605 | 04/01/1997 | 52108 | Additional travel of memory seat with reapplication of seat adjuster switch (condition normal). *tw | 07/17/1997 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 735023A | 01/01/1998 | 73-50-23 | 600208 | Experiencing noise coming from front brakes. *yc | 04/29/1998 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 735023 | 06/01/1997 | 52575 | Brake noise (grunt/groan/grind/crunch) coming from front brakes (replace front brake pads). *tw | 08/21/1997 | |
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||||
| 970501735019 | 05/01/1997 | 53015 | When brakes are depressed force or engine load may affect and cause various noises. *yc | 11/06/1997 | |
| STRUCTURE - BODY - DOOR | |||||
| 971101631041 | 11/01/1997 | 54065 | Comments on inoperative power door locks (front and/or rear doors). | 03/30/1998 | |
| 970501731505 | 05/01/1997 | 53008 | Comments about front door auxiliary wheather strip being loose or not fully seated. *yc | 11/06/1997 | |
| SUSPENSION - FRONT | |||||
| 971101533304 | 11/01/1997 | 54195 | Comments of a rattle/loose noise from front of vehicle when driving over bumps. *yc | 03/30/1998 | |
| VEHICLE SPEED CONTROL | |||||
| 677156 | 02/01/1997 | 51318 | Buzz or moan noise during tcc apply (replace spacer plate and upper control valve). *ak | 06/27/1997 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 970501739010 | 05/01/1997 | 53017 | Delayes containing vehicles remote function actuator (rfa). *yc | 11/06/1997 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||||
| 731608 | 06/01/1997 | 52564 | Excessive vibration of electrochromic inside rearview mirror. *tw | 08/14/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
| STEERING - RACK AND PINION | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/01/2003 | 29000 | 1 | 07/03/2002 |
| High oil consumption, was told by service man that all cadillac's have very thin rings and general motors is working on a new one. but they won't do anything about the ones already out.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 01/01/1997 | 40 | ||
| While driving the car starts to make a loud noise like gears changing and comes almost to a halt. the speed gauge just drops from 50 to 30, as though the drive has applied the brakes. the vehicle has been to shop (4) times in a (6) month period for this problem. the problem has not been corrected. *ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 04/10/2001 | 2 | 06/24/2000 | |
| Cover for left headlamp fell off vehicle on april 10th, 2001, and cover for right headlamp fell off on april 12th, 2001 while the vehicle was traveling at approximately 65 mph. consumer was informed that condensation in head lamp assembly caused covers to disconnect. *ak *slc | |||
| 05/20/2000 | 1 | 03/01/2000 | |
| Headlight cover blew off while driving, no previous damage to vehicle prior to this incident. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 10/22/2003 | 80000 | 12/09/2002 | |
| Pin hole sized fuel leak from plastic fuel hose on fuel rail | |||
| POWER TRAIN | |||
| 08/01/2003 | 29000 | 1 | 07/03/2002 |
| High oil consumption, was told by service man that all cadillac's have very thin rings and general motors is working on a new one. but they won't do anything about the ones already out.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 08/04/2000 | 1 | 05/01/1997 | |
| Consumer noticed considerable pulsing of the brake pedal when slowing down or stopping. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 01/02/1997 | 1 | 12/03/1996 | |
| Brake pads failed and replaced. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 06/30/2006 | 145890 | 1 | 10/14/2000 |
| Left rear brake line is leaking, appears that the independent suspension rubbed against the line over a period of time resulting in hole in brake line. *nm | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 07/21/1997 | 1 | ||
| The pedals are far away from the floorboard, owner is short and had to get pedal extenders put in vehicle. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 07/01/1997 | 04/29/1997 | ||
| While driving through a puddle of water, the power steering locked up. cause unknown. dealer replaced power steering belt. *ak | |||
| When driving in wet conditions, power steering belt gets wet and there is a loss of power steering. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 09/29/1999 | 4 | 07/01/1997 | |
| Steering locked up on four separate occaisions. cleared after approx. one minute. friend with same model experienced same symtoms until total failure. | |||
| 07/22/1997 | |||
| Under wet road conditions the vehicle's power steering locks up, making it difficult to steer. *ak | |||
| SUSPENSION | |||
| 08/04/1997 | |||
| When driving at any speed vehicle is going to either side of road because consumer does not have control of the vehicle. when the rear is moving back and forward, the consumer loses control of the steering, and dealer can't determine the problem. *ak | |||
| SUSPENSION - FRONT | |||
| 09/26/1997 | 1 | 09/26/1997 | |
| Front suspension noise. *yc | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| MO | SPRINGFIELD | 65804 | THOMPSON CADILLAC | 417-866-6611 |
| NC | PINEVILLE | 28134 | ARNOLD PALMER CADILLAC | 704-556-7400 |