Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
305901/01/200410009608When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt10/08/2004
301101/01/200410008898When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt08/25/2004
01913A01/01/200410007284Cargo covers- cladding stained or discolored. *tt06/09/2004
01414B01/01/200401414A10004262Parts restriction for cargo covers cancelled. service vme. this bulletin replaces 01414a dated 11/18/03. *tt11/24/2003
19090109/19/2001626230Customers may complain on certain models including 2002 gmc/chev truck c3 and 2001 chevrolet truck c3 the secondary information center screen going blank and the on/off button not restoring the display. *slc12/13/2001
14080108/14/2001625302Information regarding the location of the onstar antenna. *jg11/19/2001
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04013900706/01/200410012175Loss of heating ventilation air conditioning. system mode and or temperature control. *eh02/16/2005
04013801008/01/200410011190Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt01/10/2005
177301/01/20041773B10010054High temperature gauge readings at an extended idle with the ac on. *tc11/03/2004
308601/01/200410009509Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt10/04/2004
00711A01/01/200410007869The fan blower motor continues to run after the key has been turned off or the a/c control head locking up. *tt07/13/2004
01428B01/01/200410007279Rear air conditioning hvac blower motor control module information. *tt06/09/2004
03013801909/01/2004030138019A10005551Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up03/02/2004
01428A01/01/20040142810004172Rear air conditioning hvac blower motor control module information. service vme. sit bulletin 1455584. *tt (this bulletin replaces pi01428a dated 11-18-03). *tt11/20/2003
01139B01/01/200401139C10004105Air conditioning compressor belt or tensioner jumps or flutters causing a rattle noise. service vme. *tt11/18/2003
010139004A12/01/200201013900410000729Air conditioner not cold enough, air conditioner blows warm air with vehicle at extended idle. *tt03/28/2003
01013900410/01/2001627802Information regarding a/c not cold enough, a/c blows warm air with vehicle at extended idle. *yh02/25/2002
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - MECHANICAL - CARRIER/RACK
01086700409/01/2001623951Some vehicles built prior to vin breakpoint 2r111939 may exhibit loose or missing luggage (roof) rack end covers. *tt10/31/2001
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
09/27/2010113979
 I have a 2002 cadillac escalade and have read that there was a recall only in certain states for the abs traction control module malfunction. i have almost been in two accidents since i got the car two months ago. the dealer won't work with me and i called cadillac and they said there was no recall. there are alot of complaints online and the part is on back order for atleast 3 months everywhere. we have checked over 35 different places. the abs kicks in when you are going under 5 mph and then the truck won't stop. it happens every time i go to stop the truck.
09/03/2007480001
 Tl*the contact owns a 2002 cadillac escalade. on september 3, 2007, the contact plugged her television into the cigarette lighter and the vehicle began smoking. the vehicle then became engulfed in flames. her husband doused the vehicle with water and drove it to the cadillac dealer. the carpet was burned, the tracking system failed, and the wiring harness had to be replaced. the purchase date and powertrain were unknown. the current and failure mileages were 48,000.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/01/20041304/01/2002
 There was intermittent stalling. the dealer was unable to resolve the problem when the consumer would have the vehicle towed to the dealer. the consumer felt that the vehicle was dangerous to drive. *ak the consumer smelled wires burning, the check engine was on, the seal for the rear hatch leaked water, there was a long crank with the engine when warm, there was a winding noise coming from the driver's left front tire area due to a failed bearing which destroyed the entire front differential, the a/c was not cold due to a leak, water leaked in the trunk, the mirrors would not tilt in reverse, a positive cable was loose and a bolt was stripped, the starter would not engage after waiting for a short period of time and an abnormal noise would be heard when restarted. *sc *cb
EQUIPMENT - MECHANICAL - CARRIER/RACK
05/24/20012
 While driving, the luggage rack covers flew off of vehicle.*yd