Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | ||||||||||||||||
| 03V037000 | GENERAL MOTORS CORP. | from 10/01/2002 to 10/31/2002 | V (Vehicle) | 107 | 02/17/2003 | MFR | GENERAL MOTORS CORP. | 02/06/2003 | 02/12/2003 | 571 | 214 | |||||
| Defect Summary | Certain sport utility vehicles fail to comply with requirements of federal motor vehicle safety standard no. 214, | |||||||||||||||
| Consequence Summary | As a result, the door strength may be degraded during a side impact vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the welds on the left rear door upper hinge. if a weld is found out-of-specification, a bolt will be installed to secure the hinge. owner notification began february 17, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006, chevrolet at 1-800-222-1020, or gmc at 1-800-462-8782. | |||||||||||||||
| Notes | Gm recall no. 03004. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 02052 | 01/01/2004 | 10007738 | Noise coming from instrument panel cluster or tachometer. *tt | 07/09/2004 | |
| 00778A | 01/01/2004 | 10006293 | Business trip and/or personal trip odometer inoperative. sit bulletin 1460572. *tt | 04/27/2004 | |
| STRUCTURE - BODY | |||||
| 040866009 | 07/01/2004 | 10012096 | Stowage box lid strap breaking. *tt | 02/11/2005 | |
| 3118B | 3118C | 10011756 | Pop cluck click noise on right or left turns. *eh | 01/31/2005 | |
| 0408111001 | 07/01/2004 | 0408111001A | 10011145 | Cargo covers and/or body cladding discolored (chalky). *tt this bulletin replaced previous bulletin 04-08-111-001, dated 01/01/2004. *tt | 01/03/2005 |
| 040857005 | 09/01/2004 | 10011081 | Water intrusion into cab at midgate. *tt | 12/29/2004 | |
| 09182002 | 09/18/2002 | 10009472 | Light colored grease like substance coming from the three-panel bed hardcover area. *tt | 10/01/2004 | |
| 09182002 | 09/18/2002 | 10009470 | Field reports that exterior non-painted cladding and bed covers appear to lighten in color or fade. *tt | 10/01/2004 | |
| 040849006A | 10/01/2004 | 040849006B | 10008686 | Service message displayed, diagnostic trouble code (dtc) c0550 set (reprogram ebcm). *mj update. original not yet received. *tt | 08/16/2004 |
| 01610 | 01/01/2004 | 10007139 | Stained or faded cargo covers. *tt | 05/27/2004 | |
| 01760 | 01/01/2004 | 10006376 | Buzz noise from headliner above driver. *mr | 04/30/2004 | |
| 010866006A | 11/01/2003 | 010866006 | 10005533 | Information regarding cadillac escalade ext and chevrolet avalanche cargo area. *tt | 03/02/2004 |
| 030857001A | 08/01/2005 | 030857001B | 10005187 | Rear floor carpet wet with dirty water. *tt | 02/11/2004 |
| 030861002B | 09/01/2004 | 030861002C | 10005172 | Snap/popping type noise coming from front of vehicle. *tt 03-08-61-002b, dated 05/01/2004 replaced. *tt | 02/10/2004 |
| 092903 | 09/29/2003 | 10004991 | Snap or pop type noise from the front of the truck, usually during slow speed maneuvers. gm voicemail log. *tt | 01/22/2004 | |
| 030849017 | 08/01/2004 | 030849017A | 10004776 | Center console cupholder and ashtray cover won't close. *tt 2003-2005 gmc denali added. *tt | 01/07/2004 |
| 030866012 | 10/01/2003 | 10004727 | Midgate rear glass storage retainers now available for service. *tt | 01/02/2004 | |
| 030861002D | 02/01/2006 | 030861002G | 10004723 | Snap/popping type noise coming from front of vehicle. *tt *eh | 01/02/2004 |
| 030857001 | 05/01/2003 | 10002384 | Rear floor carpet wet. *tt | 08/26/2003 | |
| 030849001 | 01/01/2003 | 10000958 | Rattle in floor console cupholder door. *tt | 04/09/2003 | |
| STRUCTURE - BODY - DOOR | |||||
| 030864029 | 09/01/2003 | 10004397 | Information on removing front door trim panel to avoid breakage. *tt | 12/05/2003 | |
| 030864022 | 07/01/2003 | 10002947 | Information on removing the front door trim panel during switch removal to avoid breakage. *tt | 10/01/2003 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 021003 | 02/10/2003 | 10002538 | Some vehicles were built with four welds on the rear door upper hinge. as a result, the door strength may be degraded during a side impact vehicle crash. dealers are to inspect the welds onthe left rear door upper hinge. *tt | 09/04/2003 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 3167 | 01/01/2004 | 10010126 | Location of the liftgate relay. *tc | 11/04/2004 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 01448A | 01/01/2004 | 10007288 | Water leaking from center roof console. *tt | 06/09/2004 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/10/2006 | 41000 | 2 | 08/30/2003 |
| Cadillac motor division blew off my inquiry. 05/26/2006 22:06:32cident description: when turning off ignition with 2003 cadillac escalade, and touching exterior mirror button to fold mirrors in or out, power seat automatically moves driver into steering wheel crushing said victim into steering wheel. removing key did not stop. only way to release this a second incident was to open the car door to kill the power. correspondence from general motors response is no further action. when this happens a third time, i will deliver said automobile to the closest cadillac dealer and remove my license plates. dear mr. weale, thank you for contacting the cadillac customer assistance center. i appreciate you taking the time to write me in regards to your service request. this office gathers information and based on that information we are able to determine the best method of handing your request. we are continually making improvements in ways to assist the needs of our customers. again, i have reviewed your request 1-410654614 with the cadillac customer assistance center. i apologize that the decision was not in accordance with your wishes, however; this is the final decision of general motors and we will no longer address additional messages on this subject. please feel free to contact us again with any other concerns you may have outside of this issue. if you should need to contact us in the future, simply reply to this message or call our cadillac customer assistance center at 1-800-458-8006. customer relationship managers are available 24 hours a day, 7 days a week. sincerely, nancy castaneda, customer relationship manager cadillac customer assistance center : bricksco@aol.com power seat crushing the driver into the steering wheel when the key is turned off and the mirror retraction button is pushed... the paint damage without advising owners this is filled with a liquid which | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 412 | 1 | 08/09/2003 | |
| When exposed to water, water entered rear cargo area of the vehicle. vehicle was inspected by the dealer, who found that there were panels on the exterior that should have prevented water from entering. but this was a normal problem for this vehicle. *ak | |||