Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
DIGITAL INSTRUMENT PANEL
07187A09/01/200807187B10026542Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe11/06/2008
0718709/01/200807187B10023585Instrument panel cluster gauge needle function may cause inaccurate readings on some 2003-2004 cadillac, chevrolet, and gmc vehicles. *nj updated 2/5/08. *nj updated 9/5/08. *pe updated 11/4/08. *pe01/10/2008
448610022914One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj10/04/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
02/27/20087200001
 I am the owner of a 2004 cadillac escalade and my speedometer has quit working it started malfunctioning/sticking, not showing correct speed on approximately february 27, 09 as of today it has quit working all together. when i called the local dealership (red noland cadillac) i was advised the cost to repair the speedometer cluster would be approximately $370. and because i have aprox 72,000 miles on my vehicle the special bulletin that was issued by gm has expired. i asked the dealership if there were any exceptions to the special bulletin since i am only 2,000 miles over the threshold, i was told that if i was the original owner of the vehicle they could help me, but since i am not there was nothing they could do for me. *tr
11/07/20081
 2004 cadillac escalade speedometer is not working properly. two other escalade owners of the same year who are neighbors have the same problem. speedometer spends around and you are unable to determine your speed. *tr
01/24/2007480003
 Tl* - the contact owns a 2004 cadillac escalade. the contact stated that while driving at approximately 30 mph the speedometer would read 100 mph. the contact stated that if he were at a stop the speedometer would read 120 mph. there were no warning indicators. the speedometer eventually stopped registering any speed. the speedometer was diagnosed as being faulty and was replaced by the dealer. the contact was no longer in possession of the vehicle.*ak updated 02/22/07. *jb