Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
SB-08-09-41-005A10/01/201010037146Gm: the air bag door may be warped or not sit flush with the instrument panel/dash. *rm05/09/2011
SB-08-09-41-005A10/01/201010037146Ready05/09/2011
SB-07-09-41-010A02/01/201010034404Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and11/10/2010
SB-09-09-41-00507/01/200910032336Gmc/cadillac/chevrolet: air bag readiness light on, service air bag message, inflatable restraint sensing and diagnostic module (sdm) corrosion (replace sdm/cut and remove carpet pad). *pe03/05/2010
SB-08-09-41-002C02/01/200910029924General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose,07/20/2009
07094100202/01/200710021337Air bag light on, dtc b0081, set (clear dtc using specific procedure). *kb04/04/2007
401112/13/20074011F10020881Air bag indicator light is on. *kb updated on 12/13/07. *nj01/25/2007
AIR BAGS - FRONTAL
SB-08-09-41-005A10/01/201010037146Ready05/09/2011
SB-08-09-41-005A10/01/201010037146Gm: the air bag door may be warped or not sit flush with the instrument panel/dash. *rm05/09/2011
SB-07-09-41-010A02/01/201010034404Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and11/10/2010
06094100405/01/2008060941004F10020722Passenger side airbag door does not flush with dash pad/warped. (reposition locking tabs on airbag panel). *kb updated 10/5/07. *nj updated 9/12/08. *pe01/03/2007
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
07094100406/01/200710022703New procedure for clearing passenger presence system (pps) and sensing and diagnostic module (sdm) dtcs b0071, b0074, b0081. *nj09/21/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/01/2013901001
 I was just going on a strat street at 25mpr .all at once all the rear airbags deployed and on star called to see if i was ok .i have tried to work it out with gm and i was told a sensor found a problem but wouldn't tell me what . my children have to ride in this suv. please help if you look on the internet gm is having airbag problems with cadillac esc.... *tr
03/01/201390100
 I was just going on a strat street at 25mpr .all at once all the rear airbags deployed and on star called to see if i was ok .i have tried to work it out with gm and i was told a sensor found a problem but wouldn't tell me what . my children have to ride in this suv. please help if you look on the internet gm is having airbig problems with cadillac esc....
09/23/201148000
 After entering the alley i pushed the garage door button. as i was turning onto the driveway pavement from the gravel alley the truck slowed and became hard to steer (like when the power steering pump goes out). almost simultaneously there was a loud pop and the airbag deployed. when i realized what just happened i put the truck in park, turned the key to off and got out in a hurry. i thought the truck was on fire as there was a burning smell and smoke sputtered for quite awhile. as yet i do not know what caused the airbag to deploy.
11/14/200958000
 Tl* the contact owns a 2007 cadillac escalade. while driving she crashed into a tree. the entire front-end of the vehicle was damaged, and none of the air bags deployed. consequently she received injuries to her neck. a police report was filed. also the front brake pads fractured within the first two months of purchasing the vehicle. the brake pads were replaced under the service warranty. the failure and current mileages were 58,000.
10/06/200728000109/12/2006
 Tl*the contact owned a 2007 cadillac escalade. the contact fell asleep while driving at an unknown speed. the vehicle struck a ditch, went airborne, and rolled over several times. a police report was filed. all four wheels and tires came off the vehicle and each window was broken and smashed. none of the eight air bags deployed. the contact sustained a broken collar bone, shoulder bone, rotary cup, and a broken hand in two places. the insurance company stated that the vehicle was destroyed. cadillac has been notified and will inspect the vehicle. the current and failure mileages were 28,000.
AIR BAGS - FRONTAL
06/15/20074300
 Tl- the contact owns a 2007 cadillac escalade. the contacts air bags deployed while driving approximately 60 mph. the vehicle was taken to the dealer and they placed the airbags back in place and replaced the dash panel. the vehicles on star safety device had an illuminated light which informed her the air bags needed to be checked for dis functions. the contact has taken the vehicle to the dealer a second time and the technician informed her there was a default in her air bags. the vehicle was not repaired. the approximate failure mileage was 4300. ds
04/26/2008
 Tl*the contact owns a 2007 cadillac escalade. while driving 35 mph in the rain, the vehicle hydroplaned and crashed into several trees. the vehicle spun around and ended up facing the opposite direction. the air bags failed to deploy and the contact was injured. a police report was filed. the failure mileage was unknown.
AIR BAGS - SIDE/WINDOW
11/19/200610925105/26/2006
 Side air bags deployed in contacts car. on star had not been working. contact told by dealer that they were not going to repair anything on the car until the investigation was completed. took car in and spoke with advisor and was told they would work on it and let him know when the car would be ready. later received a call stating that they were not going to fix the car because the on board computer said that there was side impact. contact told the advisor that the car had no damage on the car or underneath the car. advisor said that there was a scratch and a dent on the tire and the rims. a contact said that a friend had drove through a car wash and messed scratched and dented the 24 in non-original tires on his car. the contact has not been able to drive the car for over a month now because dealer will not fix the car. insurance will not pay for the repair because there was no accident and they said that it is a warranty issue. contact says that he was not in an accident obviously because the drivers air bag did not deploy in the front. please investigate, thank you henry adams. *nm