Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 03V159000 | GENERAL MOTORS CORP. | from 03/01/1995 to 06/30/1996 | V (Vehicle) | 1755876 | 06/19/2003 | ODI | GENERAL MOTORS CORP. | 04/28/2003 | 04/30/2003 | |||||||
| Defect Summary | On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. the windshield wipers could work intermittently or not at all. | |||||||||||||||
| Consequence Summary | If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. owner notification began on june 19, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 03023.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 01667 | 01/01/2004 | 10007244 | Window regulator motor does not fit. *tt | 06/04/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020201 | 02/02/2001 | 618269 | This message concerns 1996 through 2000 m & l vans, chevrolet astro and gmc safari that may exhibit a lack of heat at the driver's seat. *tt | 04/10/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 02054 | 02/21/2003 | 10002567 | Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p | 09/05/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02054 | 02/01/2003 | 10001125 | Special policy adjustment - windshield wiper motor failures. *tt | 04/15/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V159000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V210000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 1 | 03/01/1996 | ||
| To install air controller third brake light must be raised with a pillar. however pillar reroutes the air coming over the top towards the sides, won't allow air to come down through the controller, also after raising brake light, it cannot be seen in close range, must be several feet away. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 02/05/1999 | |||
| Heater and a/c control switch caught on fire and burned the wiring harness, causing injuries. cause unknown. please provide further information. *ak | |||
| 05/01/1996 | 1 | 05/01/1996 | |
| Vent selector switch failed. | |||
| 11/15/1997 | 1 | 07/01/1996 | |
| Rear heater fan switch failed. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 03/17/1997 | 1 | 08/04/1996 | |
| Air duct provides insufficient heat from floor vents. | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| When driving over 30mph or more there's an extremely loud noise in three back custom windows. please describe details. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 06/15/1997 | 39000 | 8 | 02/21/1996 |
| I have a 1996 chevrolet astro van. i've replaced the driver and passenger side power window motor's four times, each. our company has 26 vehicles, all astro van's and all have the same problem. i just received a recall notice about the wiper motor on this vehicle. the power window motor definitely is more of a problem. i can't believe that there hasn't been a recall. in the winter, you'll being driving, lower the window and all of a sudden can't get it up. it's even more of a problem when it rains. please check into this. i first replaced the motor on both sides @ 19,000 mile, than 39,000 miles and so on. when i called gm to complain the customer service rep was stone cold; couldn't care less! if you check into this you'll see it's a majpor problem.*ak | |||
| 09/20/1996 | 2 | 03/28/1996 | |
| Chevrolet astro van 1996. the drivers window motor stopped working about 6 months after purchase, was repaired, then it stopped working again about a 6 months later. the chevrolet dealer will not fix it because they say it is out of warranty. still unusable. *jb | |||
| 07/06/1998 | 09/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| 10/11/1996 | 1 | 01/08/1996 | |
| Driver's side window motor inoperative. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 1 | 01/01/1995 | ||
| Exterior rear view mirror switch failed. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 1 | |||
| Request for reimbursement for repairs made to windshield wiper motor circuit board. *mr faulty windshield wiper motor circuit board cracked and caused them to fail. recall#03v159000 *scc *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 1 | |||
| The windshield wipers worked intermittently. scc *jb | |||
| 10/15/1999 | |||
| Ongoing problem with windshield wipers working intermittently since 85,000 miles, until not operating at this present time. dealer and manufacturer were not notified at this time. feel free to provide any further information.*ak | |||
| 04/22/2002 | 1 | 11/01/1999 | |
| Windshield wipers work intermittently during operation. dealer and manufacturer were notified. *ak. consumer states the manufacturer should extend the recall 98043 on all chevrolet vehicles.*jb | |||
| 01/01/2001 | 08/01/1999 | ||
| Windshield wipers work intermittently with problem becoming increasingly worse. at times, will work on highest speed, then at other times, will fail completely.*ak | |||
| 02/19/2001 | 1 | 09/01/1996 | |
| Windshield wipers stopped working after being intermitent. *ak | |||
| 07/06/1998 | 09/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| 4 | 08/16/1997 | ||
| Abs light is on, and when brakes are applied stopping distance is not normal. dealer has been contacted.*ak consumer has had numerous repairs on vehicle, differential was overhauled, windshield wipers work intermittenly, fule injection system was repaired, ignition switch cylinder was replaced, as well as alternator, the entire abs system has been rebuilt, consumer states rattle sound from front of engine drivebelt was replaced as well as tensioner, also fule/air filter was replaced. automatic transmission was replaced. front and rear shocks were replaced. *jb | |||
| 02/13/2001 | 100 | 09/01/1996 | |
| Windshield wipers become inoperative intermittently. this happened during a heavy downpour and i almost crashed. apparently there was a recall for a gmc sonoma for similar symptoms.*ak | |||
| 03/01/2000 | 1 | ||
| When driving in rainy weather conditions windsheild wipers become inoperable, cause unknown. *ak | |||
| 10/09/1999 | 24 | 10/01/1996 | |
| Windshield wipers work intermittently. *ak | |||
| 05/15/1999 | |||
| Windshield wipers would stop working during operation. dealer notified. provide further details. *ak | |||
| When the windshield wipers are activated during a rain storm they work sometimes. but when it is not raining they work fine. dealer has been contacted. *ak | |||
| 08/19/1999 | 6 | 11/01/1995 | |
| Wipers have quit operating approx six times over past 2 months--no cause found. pc board removed and reinstalled, wipers then operate normally for a few days. | |||
| 07/05/1999 | |||
| Windshield wipers are inoperative. dealer contacted, and was aware of the problem. problem still exists. provide further information. *ak | |||
| 07/25/1999 | 06/01/1996 | ||
| Windshield wiper switch will only turn on the wipers in the fast mode & sometimes will operate in the delay mode after after a short time | |||
| 04/12/1998 | |||
| Windshield wipers are working intermittently. *ak | |||
| 03/15/1999 | |||
| Windshield wiper/washer doesn't come on all the time until you hit a bump.consumer contacted dealer and manufacturer. *ak | |||
| 03/03/1999 | |||
| Sometimes windshield wipers come on and sometimes they don't. also, occasionally wipers quit working in the middle of operation. the dealer is aware of the problem. problem has not been corrected. *ak | |||
| 05/26/1999 | |||
| Intermittently the windshield wipers will stop . dealer has been notified. *ak | |||
| 11/01/1998 | |||
| Windshield wipers do not work 80% of the time. the wipers come on and then stop. sometimes they go faster than they should. sometimes the water does not come out. dealer cannot duplicate the problem. *ak | |||
| 5 | 06/01/1996 | ||
| Windshield wiper failed. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 10/01/1996 | |||
| The wipers will work intermittently to non operational when needed. the motor has been replaced. *jg | |||
| 07/19/2002 | 6 | ||
| Wipers quit working during heavy rain storm, switch position made no difference. after several minutes they started working again, only to fail working after a short period of time. this happened (4) more times during our driving time of 6 hours returning home from vacation. *ak | |||
| 04/23/2001 | 0 | ||
| Windshield wipers not operable. dealership was aware of problem.*ak | |||
| 10/01/2000 | 1 | ||
| Wiper control module failed, consumer states some astro vans have recalls regarding this same type of failure. *slc | |||
| 09/01/2000 | 2 | ||
| Sometimes windshield wipers work fine/some times windshield wipers will go fast, even on intermittent basis, and some times they don't work at all.*ak there was a recall on wipers mulfunctions during the previous year and the consumer believes that this problem is the same as the 95 models. the a/c hose assembly failed twice and was repaired, but it failed again. *yh | |||
| 01/01/2001 | 2 | 03/01/1996 | |
| Windshield wipers become inoperable in rainy weather conditions due to cracks in solder joints. *ak because of bad design of electrical cable connection to the circuit board, there were frequent failures of windshield wipers. *yh | |||
| 08/29/2000 | 1 | 11/01/1996 | |
| While using windshield wipers they will quit working. no sign that windshield motor is working. *ak replaced pulse wiper board. *yh | |||
| 20 | 01/01/1996 | ||
| Windshield wipers fail to actuate, stop actuating during intermittent mode, or do not actuate unless toggled on/off several times.*ak | |||
| 06/20/2000 | 50 | 01/01/1999 | |
| Wipers often quit and won't start back many times during a rainstorm. *ak | |||
| 06/09/2000 | 10 | ||
| We also own a 1995 s10 pickup and we had the same problem with the windshield wipers. it was corrected with nhtsa campaign id number: 98v150001. *ak | |||
| 1 | 07/01/1996 | ||
| Wiper would not turn on because of wiper control module failure. yh | |||
| Intermittently windshield wipers become inoperable, obstructing the view of the driver. a recall has been issued on various makes and models. however, this vehicle was not included due to vin. mamufacturer has been notified. *ak | |||
| Erratic operation of the windshield wiper motor. sometimes windshield wipers come on, and sometimes they don't. they will work on high speed for a little while. the dealer has been contacted. *ak | |||
| Windshield wiper will work intermittently, causing poor visibility . dealer replaced circuit and modules . *ak | |||
| 07/30/1999 | 05/16/1996 | ||
| Windshield wipers would not work properly when in use. would work intermittently on different mode settings. sometimes stopped on their own & then restared on their own. this caused the driver to have poor visibility during rain. *ak | |||
| 10/01/1999 | |||
| Windshield wipers work intermittently during rain storms, they will just shut down in the middle of operation. dealer has been contacted. *ak | |||
| 1 | |||
| Windshield wipers work intermittently. currently have not been working for weeks. dealer says they are not on recall. *ak | |||
| 05/10/1999 | 4 | 04/19/1999 | |
| The windshield wipers would cut off in the middle of performance. this would happen intermittently. dealer replaced module. *ak | |||
| 06/05/1999 | 9999 | 01/01/1999 | |
| A vehicle with 45,000 miles should not have a wiper motor failure. | |||
| 20 | 07/01/1997 | ||
| Windshield wipers intermittently do not work. has happened during all sorts of conditions. when stopped, moving, etc.. last time failure occurred when vehicle was on a major highway in a driving rainstorm. when chevrolet was contacted on june 30, 1999, they stated there was a recall for this problem. it is for the pulse printed circuit board and the number is 97v043. when they checked our vin, i was informed it did not apply to our vehicle. this condition is potentially life threatening and should be investigated. several other chevy astro owners have stated they also have had problems similiar to this. *ak | |||
| Windshield wipers have the same problem as windshield wiper recall indicated, but this vehicle is not included in the recall due to vin #. consumer had to pay to have windshield wipers repaired. dealer has been contacted. *ak | |||
| 09/01/1996 | |||
| This vehicle has a bad windshield wiper motor that causes the wiper to work inproperly. when the wipers are activated they sometimes will not move/they will go very fast, or stop in the middle of the windshield. dealer has been contacted. *ak | |||
| 03/03/1999 | 5 | ||
| Whenever windshield wipers are in use, they can be used only in high position. after vehicle has warmed up, wipers would not work properly in the rain. the more moisture in the atmosphere, the worse the wipers work or stop completely. when parked in garage & heater drys out wipers,they work fine on high, but not on low. *ak | |||
| Windshield wiper motor malfunctioned, causing the windshield wipers to become inoperable. please give any further details. *ak | |||
| 11/01/1998 | 200 | 06/01/1996 | |
| I am also having problems with my wiper motor it does not work all the time. signal light switch also works sometimes. *ak | |||
| 11/03/1998 | |||
| Windshield wiper works intermittently. dealer and manufacturer have been notified. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| Wiper work intermittenly to non-operational when needed. dealer and mfr was notified provide any further information. ts | |||
| 01/15/2000 | |||
| Windshield wiper washer intermittently would stop working during operation or not operate at all. dealer notified, and informed consumer that vehicle was not covered under manufacturer's recall due to vin. *ak | |||