Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 01/01/1901 | 30000 | 1 | |
| The consumer's 1987 and 1997 chevrolet astro vans had faulty engine's.***no answer required***. *mr the power windows failed, the driver's seat came loose, the rear door hatch broke and the transmission failed due to the torque converter slipping and valve body wear (90000 miles). *nm | |||
| 10/04/2002 | 53000 | 1 | |
| I have a 1997 astro, in the past 8 months the driver side window motor, windshield wiper motor and transmission have all been replaced. the transmission was replaced with 54,202 miles on it, which started giving us problems at about 53,000 miles. the dealership replaced both idler arms at 25,680 miles. had seat belt chime fixed (recall), driver seat feels loose when stopping dealership claims to have tightened it, still feels loose. the van has always idled rough took it in 3 times for that and can't seem to fix that. sliding door rattle they tried to fix that also still rattles. the gas pedal sticks when i take off or when i go in reverse which makes it impossible to take off smoothly. i had an astro and a safari in the past and never had as many problems as i had with this one. *jb | |||
| 08/25/1997 | 1 | 08/22/1997 | |
| Driver's side rear window will not stay open, clips that should hold it up are blocked by material, window slams shut when going over a bump. transmission went out at 45000 miles. *ak oil leak, dealer ordered axle output shaft seal and crankshaft sensor. electric fuel pump replaced due to vehicle cutting and would crank, but would not star. oil pressure gauge erratic, dealer replaced oil pressure sender. front brakes and pads were replaced, rotors were resurfaced. consumer states there is play in the steering, dealer replaced both idler arms and reset toe in. power door locks inoperable, dealer replaced power door lock switch. power window inoperable, dealer replaced power window switch. shifter was hard to move, dealer replaced shift cable. gas pedal binds at times, dealer ordered throttle cable and replaced accelerator cable. driver seta seems loose when braking, dealer ordered driver seat track assembly and replaced driver seat adjuster. pcm fuse kept blowing out, dealer removed engine cover and traced wire harness, repaired shorted harness at the rear of the transmission. *slc | |||
| 04/18/2000 | |||
| Seat on the driver's side broke away from frame. this caused the seat to rock back and forth. dealer was notified about the problem. problem has not been corrected. please provide any further information. *ak | |||
| 1 | 06/29/1998 | ||
| Trim on two rear bench seats fell off which was replaced. *yc | |||
| 09/01/1996 | |||
| The rear middle seatback spring is out of the seat cover which may injure the occupant. dealer placed a cover over spring, but the spring cuts through the patch. dealer cannot determine problem. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 06/06/2005 | 140000 | 1 | |
| Vehicle involved 1997 chevrolet astro 1. seat recliner was being used when the handle broke off. the seat remained in the position established when the handle broke. started driving the van and suddenly the seat back went completely flat. the driver was able to hang on to the steering wheel and maintain control of the vehicle although the vehicle did wander into the left lane during the incident. 2. i investigated the failure and found the plastic handle was intact, however the metal pivot piece that engages the serrated locking plate failed. this pivot piece also contains the torsion spring that locks the plate when the handle is not being actuated. the design is not intrinsicly safe in that the locking plate is pushed upward by the spring to secure the seat. as long as there is pressure on the seat the mechanism will stay engaged. without a load on the seat, the locking plate can drop free due to gravity and the seat will recline backward to the full flat position. examination of the pivot piece appears to show a crack started where the spring is secured and the crack propogated through the piece due to fatique and vibration until failure occurred. 3. the seat was locked into a permanent position using high strength fasteners and existing holes in the seat frame. additionally, the locking plate was engaged and also pinned into place to further secure the seat. the reclining feature of the seat is no longer functional. i retained the broken adjustment handle with pivot piece. | |||
| 06/29/1997 | 1 | 03/01/1997 | |
| Slowed down for traffic on interstate; vehicle stopped; semi rearended vehicle #2 & that vehicle rearended astro, causing driver's seat to collapse backwards; view was obstructed; took to mechanic & noticed bolts sheared off & pulled out of threads; have parts. *ak *slc | |||