Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/01/20031
 The remote door locks on my 1999 chevrolet astro van have stopped working. they have also stopped on my fathers 1996 astro. there appears to be a problem with the remote door locks on the astro functioning properly. the do not open or lock with the remote device. since door locks are an integral part of passenger safety i think the nhtsa should investigate. *ak
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
07/19/2003310/02/2000
 Vehicle bought at the end of 2000, used. every summer since i have had to have wiring replaced in the engine, front door locks stopped working after 5 months, front brakes have been replaced three times, i have had to have it towed 6 times do to the wiring and i have had to replace the alternator and battery due to all of the electrical and alternator problems. i also had to replace the starter. hydraulics on rear door also broken. display lights come on and off when they want to and i have continually replaced fuses. i thought at first that these were just flukes, but they are continually getting worse. i did talk to the previous owners son about six months after purchasing the van and he informed me that his mother returned it because things kept falling apart on it. i wish i had been informed before hand how much trouble it was going to be. i love chevorlet vehicles and i still like my van it's just costing me too much in repairs. i have also had to replace the driver window motor and the mechanic told me that it had already been replaced before. the passenger side window is now stalling and the gas gauge hasn't worked in year. i have to keep up with my mileage to make sure i don't run out gas. i am giving the date of the last incident when it was towed. *la
09/08/2003790004
 The back doors of vehicle were stuck and would not open. the inside of vehicle did not have a handle that would open the doors from the inside. the dealer tried but was unable to get the doors open. the manufacturer has been notified. *nlm
07/22/20031
 Consumer states has problem with the electrical system, door latch does not work/passenger window does not open, and windshield wipers are not working. dealer states sorry nothing we can do, you don't have a warranty. *ak
07/02/2000112/16/1999
 Door locks will not lock at times, and will not unlock at other times. contacted dealer, and the dealer was not willing to do anything.*ak consumer feels that this is an unsafe problem. *scc
02/09/199910002/01/1999
 The sliding door doesn't have any safety lock to prevent it from close unespectedly, causing my childrens to get injured. *ak
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
03/08/20041
 Malfunctioned rear hatchback door for a 1999 chevy astro. no manual overide/release from the inside of the vehicle like a trunk release lever on other vehicles. this is a concern as well as a hazard if the only option to exit was thru the rear hatchback door. it was also of great incovenience to get a disabled persons equipment out with the rear hatchback door inoperable.
01/21/20046200003/15/1999
 Left side of rear hatch will not unlatch/open