Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 00773 | 10017190 | 4l60e, 4l65e replacement valve body gaskets does not seem to fit. *tt | 10/27/2005 | ||
| 3002 | 3002D | 10008802 | 4l60e/4l65e intermittent neutral condition while accelerating from a stop or while driving. *tt 1999-2006 gm cars, light duty trucks and utilities. *tt | 08/23/2004 | |
| 990730016A | 10/01/2002 | 990730016B | 10007838 | Diagnostic information for intermittent transmission downshift, slip, busy/cycling tcc or noisy cooling fan. *tt | 07/12/2004 |
| 01599 | 01/01/2004 | 10007237 | 4l60e, 4l65e forward and low reverse waved steel clutch plate appearance change. *tt | 06/04/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 030730056 | 11/01/2003 | 10005566 | 4l60-e automatic transmission oil pump first and second design identification. *tt | 03/04/2004 | |
| 010730038B | 10/01/2005 | 010730038C | 10005162 | The service engine soon lamp is illuminated, no 3rd and 4th gear, the transmission does not shift correctly, the transmission feels like it shifts to neutral or a loss of drive occurs. *tt | 02/09/2004 |
| 010730038 | 12/01/2001 | 010730038D | 628934 | Some customers may comment that the service engine soon lamp is illuminated, no 3rd and 4th gear, the transmission does not shift correctly, the transmission feels like it shifts to neutral or a loss of drive occurs. *tt | 03/25/2002 |
| 010730021 | 05/01/2001 | 619742 | This technical service bulletin states that technicians may experience difficulty in removing the connectors from the park / neutral position switch, usually when trying to remove the switch during transmission service. *tt | 06/26/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 020730024A | 08/01/2005 | 020730024B | 634999 | Diagnosis of cracked or broken transmission case. *tt 2006 and prior cars and light duty trucks. *tt | 10/11/2002 |
| 291100 | 11/29/2000 | 616395 | Some vehicles may exhibit a low speed shutter or vibration during tight left or right turns like you'd make in a parking lot at speeds of up to five miles per hour on dry pavement. *tt | 02/25/2001 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 3012B | 3012A | 10008806 | The nvg 136 all wheel drive (awd) transfer case and the 236 and 246 nvg selectable transfer cases operating in the auto mode may exhibit a condition of a vibration/shudder during low speed turns such as a parking lot maneuver, up to approxi | 08/23/2004 | |
| 01409 | 11/18/2003 | 10004212 | The nvg 136 all wheel drive (awd) transfer case and the 236 and 246 nvg selectable transfer case shudder on turns. *tt | 11/21/2003 | |
| 990421005 | 12/01/2005 | 990421005E | 10000081 | Transfer case shudder. *tt | 02/12/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/07/1999 | 1 | ||
| Power transmission completely lost power while the vehicle is in use resulting vehicle looses acceleration and slows to approximately 5 mph. yh | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 09/13/2005 | 67532 | 2 | 08/03/1999 |
| We have a 1999 chevy astro van. we had a factory re-manufactured transmission which was supplied by guaranty chevrolet on 8-30-02, installed. the van had 67,532 miles. we are original owners and never towed anything. we also paid to have a separate new cooling system installed for the transmission and also had the driveshaft rebuilt and balanced. now, our 2nd transmission has failed at 44,547 more miles since installed in 2002. we have spent $5,700.00. our transmission place wrote gm. mark dowler of chevy called me and said sorry, we won't help you. we are going to small claims court if need be. thank you. *jb | |||
| 05/01/2004 | 65000 | 25 | |
| 1999 chevrolet astro with 65000 miles. towed a light trailer (1500 lbs) from colorado to kansas, about 500 miles. a couple of weeks later the transmission occasionally started shifting very hard from 1st to 2nd; once it started, it would continue to do so until the ignition was turned off. odbii code p1870 set. apparently the computer monitors slippage in the trans and if it thinks it's slipping too much it applies full line pressure to the shift. hard on entire driveline and devastating to the trans - we're having to have it completely rebuilt although if we would have replaced the valve body when it first started it might have been okay.*ak | |||
| 02/05/2004 | 52575 | 20 | 02/04/2004 |
| Purchased used astro van and noted on 2nd day when putting in reverse then to drive a loud clunk and hard jump forward unless you delay taking foot off brake or applying gas until you can feel the gear engage (approx. 5-10 seconds). this is dangerous when backing up, as i have almost been hit twice now. it needs to be fixed correctly or replaced.*ak | |||
| 10/02/2002 | 9536 | 1 | 10/19/1999 |
| While driving the vehicle would surge and jerk then clunk, the dealer has attempted to repair the vehicle several time but the problem resurfaces, other failures include pcm failed causing the check engine light to illuminate, the gas gauge jumps from full tank to empty causing the vehicle to run out of gas, rear door handle broke twice, drivers side window motor was replaced and the air bag light would flicker on and off. *ts *nlm | |||
| 10/18/1999 | 2 | 02/01/1999 | |
| Brakes have been severly worn out*ak consumer stated the seatbelts, arm rests, console the trim on the seat cushion has torn, there is wind noise from high top roof, window is loose, radio is inoperative, power steering fluid leaking, steering coolumn is making a noise, weatherstrip coming off of back door, tires shake, there is a hard thump whe going over bumps, cigarette lighter is inoperative,transmission shifts hard, pressure guage gets stuck, window gets stuck, there are no low beam lights, windshield wipers are inoperative, door lock do not come all the way up, the front end of vehicle dips, and the shocks feel weak, the lifgate does not stay open, interior lights stay on to long, vehicle remote is inoperative, sliding door is hard to open at times, oil pressure guage reads high, refrigerator not operating from rear socket, heating system is inoperative, battery goes dead.*slc | |||
| 11/19/2001 | 1 | ||
| No reverse ! while driving, slowed down to make a rt. turn heard a loud noise . the van then started to shift differently, like there wasn't a first gear . drove van home parked it . next day started van up went to shift in reverse van would not move. shifted to drive and went forward. park van in garage and looked at linkage under van saw no problems. must be internal.*ak | |||
| 08/25/2001 | 1 | ||
| Will be contacting manufacter and dealer on 8/27/2001. no safety defect. | |||
| 01/05/2001 | 1 | 04/01/1999 | |
| I have complained about the transmission banging when going from 1st to 2nd gear. i was told that this was normal everytine i brought it in for a check up. this has been going on since the time i bought it. the transmission finally failed at the date mentioned. i lost reverse but i had drive. as i drove it home the rpm's were high and it barely shifted. i barely got it home since the transmission was slipping between gears all the way home. i limped it home then had it towed in the next morning. i got the van back 6 days later. now it slips before going to into 1st gear. it never did that before with the 1st transmission. it also slips between first and second again. i was told that was normal. i have driven 4 other astro vans the same year and make and they do not slip between gears. i know that the new transmission is going again and i only have 1000 miles on it.everytime i complain about it they always say that is not normal. when i first bought the van it vibrated very bad. i was told that was normal too. i had only 75 miles on it. they took it for a test drive and they told be that the drive shaft was bent and had to be replaced. they replaced the drive shaft 5 days after i bought it. i am fed up with this. i told them i am taking them to court if the transmission fails again. they said the reason the transmission failed was from normal wear and tear. please help me with this problem. thanks. *ak | |||
| 08/29/2000 | 05/01/1999 | ||
| 02/01- differential failed, dealer estimate to repair $3000;02/01 - o2 sensor and seals failed; 08/00 - transmission failed;03/00 windshield leaks, was replaces; 03/00 rear doors leak, weatherstripping replaced;03/00 complained numerous times about front driver seat moving when brakes replaced;vehicle hesitates when gas pedal is pressed; when pressing on brake , you also press on gas pedal. *ak | |||
| 04/30/2000 | 1111 | 11/01/1999 | |
| The transmission has a dangerous problem - when shifting from park to reverse it works normal - when shifting from neutral or drive to reverse it takes 3-5 seconds to engage - this is not evident in the other two cvevrolets that i own (one has the same transmission) - this is dangerous since if you are parking on a grade you release the brakes to back up it starts to roll foreward before the reverse engages - it is also kind of dangerous while making a u-turn since while waiting for reverse to engage another car can come flying toward you - then if you give it gas too soon it spins and grabs suddenly making the car jerk. *ak | |||
| 05/01/2000 | 09/01/1998 | ||
| Vehicle shifts hard between first and second gear. dealer says 'transmission is slipping', don't really know without tearing down transmission what the exact problem is. recommends replacing transmission, dealer is contacting gm to see if they will cover this under warranty. *ak | |||
| 12/24/1999 | 3 | 01/01/1999 | |
| Has failed to start on several occasions, noticed strong burning odor from under hood this most recent time electrical components under hood were vibrating and smoking. proceding that all electrciall components of vehicle have failed including interior lights, horn hazard lights, alarm system. transmission slips and slams into gear violently at higher speeds usually on freeway. dealership says no problem picked up by on board computers. *ak | |||
| 10/07/1999 | 1 | ||
| Power transmission completely lost power while the vehicle is in use resulting vehicle looses acceleration and slows to approximately 5 mph. yh | |||
| 02/12/1999 | |||
| Whenever driving vehicle and putting transmission into reverse, vehicle will shutdown without prior warning. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 08/05/2002 | |||
| While driving,vehilce started zig zagging, unable to steer vehicle. driveshaftand axle fell off.dealer contacted.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 11/01/2000 | 1 | 04/01/1999 | |
| Brakes pads are wearing excessively. front brakes/ rotors & wheel bearing were all replaced. consumer received a phone call from gmc. apparently, they know of problem, but no recall was issued. *ak something in the brake system is malfunctioning, according to the consumer. *yh | |||
| 08/08/1999 | |||
| The wheel bearings on the front wheels are spilling quite a bit of grease on the rims. the dealer was contacted about this problem. the dealer was not able to do anything about the problem. please provide any further information. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 09/15/1997 | 1 | ||
| Axle seal failed resulting leakage. mjs | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 08/29/2000 | 05/01/1999 | ||
| 02/01- differential failed, dealer estimate to repair $3000;02/01 - o2 sensor and seals failed; 08/00 - transmission failed;03/00 windshield leaks, was replaces; 03/00 rear doors leak, weatherstripping replaced;03/00 complained numerous times about front driver seat moving when brakes replaced;vehicle hesitates when gas pedal is pressed; when pressing on brake , you also press on gas pedal. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 08/05/2004 | 95000 | 1 | |
| Consumer noticed when turning the vehicle would make a loud noise. when stopping it would vibrate. after the mechanic examined the vehicle there were no parts for the vehicle. driver's shaft chain was defective.*ak | |||
| 08/05/2002 | |||
| While driving,vehilce started zig zagging, unable to steer vehicle. driveshaftand axle fell off.dealer contacted.*ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 02/01/2001 | 1 | ||
| The check engine light came on and the vehicle began shifting hard from 1st to 2nd gear due to premature transmission failure . *yh | |||
| 10/07/1999 | 1 | ||
| Power transmission completely lost power while the vehicle is in use resulting vehicle looses acceleration and slows to approximately 5 mph. yh | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 08/20/1999 | 1 | 10/01/1998 | |
| Defects listed as awd and transfer case may be same problem and were experienced from the first 300 miles and on (upon slowing down or accelerating a clunk was heard and felt from the front end also when cornering the vehicle lurched/wheels grabbed like it was stuck in 4wd. in july immediatly after it had been into the dealer to be serviced again the brakes caused the van to pull left at 35-50 mph and when slowed for corners would sound like loose parts rubbing together. in august of 1999 (just before the replacement transfer case came in) van hit loose gravel traveling at 45-50 mph, pulled onto soft shoulder, forward about 12 ft, caught traction and came up on road, front left wheel was off ground when it came down the tire popped off the bead, wheel ground into pavement, flipping van on front, left side/corner, then onto hood and windshield, then onto full right side then upright crossways in lane it had been traveling in. the van was totaled. | |||