Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 131000 | 10/13/2000 | 617676 | This bulletin addresses customer complaints of a popping or snapping sound from the right front door window area on 1999 through 2000 model year astro and safari vans. *tt | 03/22/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 020864013 | 05/01/2002 | 634576 | Some customers may comment that the right rear door handle on the cargo door breaks. *tt | 10/03/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/31/2003 | 1 | ||
| The trim around the front and rear window separated. *jb | |||
| 10/02/2002 | 9536 | 1 | 10/19/1999 |
| While driving the vehicle would surge and jerk then clunk, the dealer has attempted to repair the vehicle several time but the problem resurfaces, other failures include pcm failed causing the check engine light to illuminate, the gas gauge jumps from full tank to empty causing the vehicle to run out of gas, rear door handle broke twice, drivers side window motor was replaced and the air bag light would flicker on and off. *ts *nlm | |||
| STRUCTURE - BODY | |||
| 10/18/1999 | 2 | 02/01/1999 | |
| Brakes have been severly worn out*ak consumer stated the seatbelts, arm rests, console the trim on the seat cushion has torn, there is wind noise from high top roof, window is loose, radio is inoperative, power steering fluid leaking, steering coolumn is making a noise, weatherstrip coming off of back door, tires shake, there is a hard thump whe going over bumps, cigarette lighter is inoperative,transmission shifts hard, pressure guage gets stuck, window gets stuck, there are no low beam lights, windshield wipers are inoperative, door lock do not come all the way up, the front end of vehicle dips, and the shocks feel weak, the lifgate does not stay open, interior lights stay on to long, vehicle remote is inoperative, sliding door is hard to open at times, oil pressure guage reads high, refrigerator not operating from rear socket, heating system is inoperative, battery goes dead.*slc | |||
| STRUCTURE - BODY - DOOR | |||
| 10/18/1999 | 2 | 02/01/1999 | |
| Brakes have been severly worn out*ak consumer stated the seatbelts, arm rests, console the trim on the seat cushion has torn, there is wind noise from high top roof, window is loose, radio is inoperative, power steering fluid leaking, steering coolumn is making a noise, weatherstrip coming off of back door, tires shake, there is a hard thump whe going over bumps, cigarette lighter is inoperative,transmission shifts hard, pressure guage gets stuck, window gets stuck, there are no low beam lights, windshield wipers are inoperative, door lock do not come all the way up, the front end of vehicle dips, and the shocks feel weak, the lifgate does not stay open, interior lights stay on to long, vehicle remote is inoperative, sliding door is hard to open at times, oil pressure guage reads high, refrigerator not operating from rear socket, heating system is inoperative, battery goes dead.*slc | |||
| 01/07/2001 | 1 | ||
| When vehicle is on an incline side sliding door will not catch and fails to secure firmly. dealership is aware of problem.*ak when the incline is greater, the sliding door does not catch at all according to the dealer. *yh | |||
| 10/23/2000 | |||
| Was driving 65mph when vehicle suddenly died out. lost power steering & brakes. cruise control went out first. power door locks failed to work. would not release to open the doors. took vehicle to dealer for the defective parts & had them repaired. *ak | |||
| 08/08/1999 | 08/01/1999 | ||
| The l shape metal bracket that attaches the sliding door to the van, is an inch above the passenger's head. manufacturer was notified about problem. the van was taken to the dealership. the dealership could not correct this problem. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 08/19/2005 | 1 | ||
| Dt: on friday the battery went dead and the owner couldn't open the back doors. the vehicle was parked in front of the house. the owner could not open the back doors to get to his tools. the owner was concerned that if an accident occurred no one could get out of the back doors. this was the way the vehicle was built. the owner felt this was a safety defect. the owner was not worried about the battery going dead, just about the back door not opening.*ak | |||
| 08/02/1999 | |||
| Leased vehicle. rear cargo door hinge and latch slipped off and opened totally to 180 degrees. dealer contacted, and stated that it was an error in design. problem still exists. *ak | |||