Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 3359 | 10013530 | Interior lights inoperative after bcm replacement b2618 diagnostic trouble code. *tt | 04/21/2005 | ||
| 3031A | 01/01/2004 | 10009647 | Driver information center (dic) stays in bulb check. *tt | 10/14/2004 | |
| 02136 | 01/01/2004 | 10007811 | Intermittent battery light comes on, intermittent no crank. *tt | 07/12/2004 | |
| 00632 | 01/01/2004 | 10007620 | 4.3l l35 engine-diagnostic trouble code p0300 but no misfire can felt. *mj | 07/06/2004 | |
| 010856003A | 06/01/2001 | 010856003 | 623039 | Some customers may comment on securyty lamp illuminates while driving; the engine cranks but will not start and the security lamp is flasing; and / or the engine starts then stalls and the security lamp is flashing. *tt | 10/25/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/09/2009 | |||
| Rear a/c switch burned up. smelled plastic burning , saw smoke came out of rear a/c switch on dash. popped off switch and found burned switch and wires. | |||
| 10/18/2006 | 57096 | 3 | 12/11/2002 |
| Tl* - the contact stated that 2000 chevrolet astro ls' locks failed, not allowing her to gain entrance to the vehicle on october 18, 2006. the failure was due to the door lock actuator melting. the contact stated that the vehicle was towed to eagle automotive. the mechanic replaced the actuator, but removed the relay because the circuit was continuously closed. the mechanic said that if they didn't remove the relay it would melt the actuator again. the contact stated that she believed the failure will reoccur. the contact stated that she went to monument chevrolet and asked for a print out of the maintenance repairs. the contact found that this vehicle has been repaired on april 3, 2001 for back door locks and again on february 14, 2002 for the sliding door. the actuator assembly on the right was also replaced on the driver door. the contact stated that the driver door and the sliding door were the only doors on the vehicle that had functioning locks. the contact stated that all of the other door lock handles werestuck and couldn't be pulled to lock or unlock the doors. she has tried to get resolution from the manufacturer, and they said that because it was not towed to a dealership they would not reimburse her for any repairs. the manufacture was given a file #1-438966317. the contact also sent pictures to the manufacturer of the burnt out actuators and with a certified letter.*ak the consumer stated the brakes failed, however she was told nothing was wrong. the consumer was told the brakes were designed to fail on uneven pavement under 25 mph. the troqued converter burned out. the locks had an electrical short. updated 03/19/07. *jb | |||
| 11/02/2004 | 100 | ||
| Turn signal switch bad////// no brake lights. *jb | |||
| 09/11/2004 | 10 | 07/10/2004 | |
| Have brought van in 4 times in 4 years about electrical problems. smelling wires burning. have gone through 6 batteries in 4 years. replaced alternator. radio/cd has been replaced. new cd stoped working after 1 week of being replaced. dealer refuses to replace again. radio, overhead digital temp & misc gages goes out, speedometor, battery, fuel, and odomoter quits, only the oil still works. abs breaking probems, pedel to floor, have ran intersections due to this. have had minor dings to bumper because it rolled to stops at low speeds. loud clunk in rear when stopped too. dealer refused to call it a lemon. refused to help fix because its a lease. also handle over passenger airbag disintegrated in 3rd year, and now the driver arm rest is split in 4th year. *ak | |||
| 01/17/2003 | 28181 | 5 | 08/08/2000 |
| Vehicle, hesitates and shuts off while driving...loss of power steering / brakes....and won't re-start 1 ] 05.08.01 8:00pm - 10692 miles . vehicle died while pulling out of gas station drive way.( yes, caused traffic!) 2] 05.15.01 7:00pm - 10855 miles . only 163 miles from prior service...waiting for traffic light...vehicle shuts off! 3] 10.17.01 11:00pm - 15080 miles . vehicle cranks but won't start! 4] 07.15.02 11:58pm - 22363 miles . vehicle, hesitaes and shuts-off, whle drviing! loss of power steering / brakes! 5 ] 01.17.02 8:30pm - 28181 miles. pulling out of home driveway, vehicle shuts-off! ( two tow trucks had to come out and pull me out!) | |||
| 03/27/2000 | 1 | ||
| The vehicle cranks but would not start due to broken electrical connection. yh | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/20/2004 | 52733 | 1 | 08/13/2002 |
| Driver seat belt will come undone while driving. the dealer was notified. dealer informed the consumer that the part was not covered under a manufacturer extended warranty. *jb the alternator did not charge, rear differential seal leaked, transmission pan leaked and the front pinion leaked. *sc | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 04/05/2001 | 2 | 09/01/1999 | |
| This is the second time the battery has failed without warning. the first time (4/2/01) the battery was replaced and we were told that was the problem. the new battery failed approx. six weeks later (5/27/01) again without warning. i am filing this report for the following reasons. 1) this is a safety issue, this is the car my wife uses to transport my children, with the battery failure with no warning this could leave my wife and children stranded anywhere. 2) when my car was being towed to the dealer for repairs the tow driver stated that this car is notorious for this type of problem - i want to make sure it is reported for all the other people having this same problem. *ak | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 05/13/2002 | 1 | 03/01/2000 | |
| When pulling into a parking spot the van stalled and wouldnt restart. it seemed the battery was totally drained so i went to replace it and found that the battery cables were scorching hot. when i installed the replacement battery it was at nightr so i saw sparks down on the lower portion to the battery harness. i then had the van towed into the dealership and they intially found no defects, told me the battery wasnt installed properly. i explained again the issue and they rechecked the electrical system and found no defects. i had repeated issues of the same type over the next two days so i took it back and they found shorted battery cables htis time. i wanted other astro owners to know of the issue to see if they had run into the same type of problem. i am currently working to get my towing fee reimbursed by gm but they are being a little difficult at this point.*ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 11/13/2007 | 171000 | 15 | 08/16/2001 |
| Chevy 2000 astro, cuts out while driving. we even pushed the van into a chevy dealer and they could not tell us what it was after hooking it up to diagnostics. we figured it was the coil wire. recently the van has been bogging down when it is under load. also, when it rains it runs rough. we took it to a shop and they replaced our fuel filter. it ran fine but still cuts out sometimes running up hill. so we changed the spark plugs. if you let the van sit over the weekend with out driving it, the van was really hard to start. until finally it just wouldn't start at all. in addition the door locks sometimes work and sometimes don't . the driver side window is very sluggish going up you actually have to help it by pulling up on it. we keep blowing fuses when we use our cigarette lighter to charge our cell phone. it really needs help. *tr | |||
| 12/19/2001 | |||
| On two occasions brake lights became inoperable. dealer was contacted, and informed consumer that wires were stripped underneath the dash. please priovide further details. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/15/2003 | 1 | 06/07/2000 | |
| The brakes went to the floor and after being pumped a few times actually slowed the vehicle down. this has happened a few times but unable to reproduce at dealership. this vehicle has been to shop too many times for many items including side door rattles, ignition problem with security feature, windshield ect. *la | |||
| 08/11/2000 | 5 | 06/15/2000 | |
| Was traveling on freeway at 55-60mph & had changed lanes, vehicle came to a dead stop for no reason. had to wait a few minutes & restart vehicle. been to dealer. mechanic reprogrammed computer. problem reappeared at least 3 more times.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 12/02/1999 | 3 | ||
| While driving under 20 mph engine would die out without warning. took vehicle to dealership at least 3 different times. mechanic replaced the computer chip & the water pump. placed vehicle on board monitor for a week, but nothing registered. mechanic drove it & it did stutter. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 10/04/2004 | 60000 | 1 | |
| The vehicle was on the road at night when all a sudden all the lights turned off and the vehicle shut off for about 3 seconds. taken in for checkup, but the cause is undetermined at this time.jb.....no start at times and theft light is on. replaced ignition switch and repaired wires to switch. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 09/13/2001 | 1 | 12/01/1999 | |
| While vehicle was parked it caught on fire from the electical wiring harness. also, firemen stated that fire came from wires where fuses were located. contacted dealer. vehicle at dealership.*ak certified technician stated the fire originated from a loose or improper connection at the firewall bulkhead wiring connector, the excessive resistance created by the loose connection caused the wiring insulation or its associated connector to overheat and melt. *slc | |||
| 02/09/2001 | 1 | 05/31/2000 | |
| Vehicle was parked, 1 hour later consumer went back outside to find inside of vehicle had burned out. vehicle was totalled. cause of fire not determined yet. *ak *slc | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 12/19/2001 | |||
| On two occasions brake lights became inoperable. dealer was contacted, and informed consumer that wires were stripped underneath the dash. please priovide further details. *ak | |||
| 2 | 09/01/2000 | ||
| Have taken back to dealer twice, they dont't understand what's going on, suppose to look into it and get back wtih me, this has been an ongoing problem since purchase of vehicle, have even told at one point i was crazy, didn't know what i was talking about until this last visit 7/2000 slider rattle was fixed however, front passenger door still rattles and the dashboard is splitting in front of my eyes, dealer has no answers will look into it. please help i have small grandchildren that rely on my vehicle. i can't be worried about its saftey and watching this vehicle deteriorate before my eyes.*ak | |||
| 06/01/2000 | |||
| Ant-lock brake system had to replaced. also, since purchase in may 2000, following components had to be replaced or repaired: lights on dashboard coming off and on/passenger side seatbelt tightened and won't release/driver's seat had loose bolts and moved/driver and passenger doors rattled/ mouldings inside fell off/passenger's window stuck/tv came on and off on its own while driving, replaced twice/interior lights stopped working when in park/ engine idled/ lights inside flickered/ fuel sender inoperative/ wires in ceiling rattling,air conditioner in rear not working/ replaced heater that did not work in rear, and passenger's airbag cover not flushing, and consumer worried it may deploy at any time. *ak | |||
| 07/14/2000 | 1 | 05/01/2000 | |
| The problems wiht the electrical system and the front power train appear to be corrected. however, i still smell the scent of burning circuits. i am still struggling to get the rear power train taken care of. | |||