Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030232047 | 10/01/2003 | 10004763 | Whistle noise from front of vehicle. *tt | 01/06/2004 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 040602 | 06/04/2002 | 637186 | The subject of this service voicemail is for the vehicle theft deterrent, vtd, learn procedure. *tt | 11/20/2002 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 020232005A | 04/01/2002 | 020232005 | 634915 | Subject regarding excessive noise from power steering system while turning or under light braking. *tt | 10/10/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/10/2009 | 25000 | ||
| Tl*the contact owns a 2002 chevrolet astro van. the contact stated that while driving in reserve at approximately 5 mph, the brakes and the power steering malfunctioned. the vehicle was towed to a local mechanic. the mechanic could not remedy the problem. the contact stated that the vehicle was unsafe to drive. the failure mileage was 25,000. | |||
| 02/01/2009 | 56000 | 1 | |
| 2002 chevy astro van idler arm pulled through the frame of the front right portion resulting in partial steering failure on february 1, 2009. upon inspection by halleen chevrolet service department it was determined that not only had the front right idler arm broken through the frame but the front left idler arm was also in danger of breaking through. this would result in complete steering failure. the service department at the dealership determined that the vehicle needed a complete frame replacement. *tr | |||
| 04/12/2004 | 7700 | 1 | |
| While driving on a raining day at 30 mph, the consumer lost control which resulted facing opposite on the highway. the vehicle was hit by an oncoming vehicle. previous to the accident, the consumer heard a noise coming through the front end of the vehicle. the dealerships inspected several times and could not duplicated or correct the problem. *ak | |||
| 05/03/2003 | 37000 | 11 | 10/26/2001 |
| My 2002 astro van has been in the service dept. at ron carter in alvin texas 11 times, 7 times for the same problem, the steering. electrical problems 5 times, the light flashing and the locks clicking constantly. the back door broke twice for no apparent reason, the fuel pump failing and numerous other problems, well the electrical problem was supposedly fixed, but now is acting up again, i have 4 children and need a safe vehicle to drive in with my kids.*jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 02/17/2004 | 26000 | 1 | |
| While driving at 5 mph consumer attempted to park in the driveway and without warning lost steering ability. also, brakes were inoperable, and would not stop the vehicle. the vehicle collided with the outside wall of the garage. there was considerable damage to the garage and the vehicle. consumer sustained no bodily injuries. *ak sliding door doesn't unlock to open. dealer replaced ps pump because pump drive shaft was broken, and reinstalled side door. *la | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/11/2005 | 1 | 09/01/2001 | |
| The consumer's 2002 chevrolet astro caught on fire due to a tie rod rubbing against the positive battery cable. *nm *jb | |||