Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 040202 | 02/04/2002 | 629755 | Subject regarding reports of wavy or a rippled appearance of the roof panel. *tt | 04/05/2002 | |
| 300701 | 07/30/2001 | 625097 | Information regarding upper body appearance changes at the window opening areas of all passenger vans. *yh | 11/16/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 040864013 | 07/01/2004 | 10012131 | Paint chipping on edge of sliding side door track. *eh | 02/14/2005 | |
| 030864001 | 01/01/2003 | 10000956 | Sliding side door effort. *tt | 04/09/2003 | |
| 020864013 | 05/01/2002 | 634576 | Some customers may comment that the right rear door handle on the cargo door breaks. *tt | 10/03/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 12/17/2007 | 82000 | 1 | |
| Back door handle broke off the van cannot get in the back of the 2002 astro van. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 02/17/2004 | 26000 | 1 | |
| While driving at 5 mph consumer attempted to park in the driveway and without warning lost steering ability. also, brakes were inoperable, and would not stop the vehicle. the vehicle collided with the outside wall of the garage. there was considerable damage to the garage and the vehicle. consumer sustained no bodily injuries. *ak sliding door doesn't unlock to open. dealer replaced ps pump because pump drive shaft was broken, and reinstalled side door. *la | |||
| 05/03/2003 | 37000 | 11 | 10/26/2001 |
| My 2002 astro van has been in the service dept. at ron carter in alvin texas 11 times, 7 times for the same problem, the steering. electrical problems 5 times, the light flashing and the locks clicking constantly. the back door broke twice for no apparent reason, the fuel pump failing and numerous other problems, well the electrical problem was supposedly fixed, but now is acting up again, i have 4 children and need a safe vehicle to drive in with my kids.*jb | |||
| 03/19/2003 | 1 | ||
| The door failed to close properly, and sometimes the door opened on its own while driving. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 02/01/2009 | 56000 | 1 | |
| 2002 chevy astro van idler arm pulled through the frame of the front right portion resulting in partial steering failure on february 1, 2009. upon inspection by halleen chevrolet service department it was determined that not only had the front right idler arm broken through the frame but the front left idler arm was also in danger of breaking through. this would result in complete steering failure. the service department at the dealership determined that the vehicle needed a complete frame replacement. *tr | |||