Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/13/2010 | 172777 | ||
| Tl*the contact owns a 2002 chevrolet astro van. while driving 30 to 35 mph, the vehicle began accelerating on its own. the vehicle would not slow down by applying the brakes which forced the contact to shift gears into neutral and then into third gear. within a few minutes, the contact was able to slow down the vehicle engaging the brake pedal and shut the engine off. the contact was informed to engage the accelerator pedal to loosen the throttle; however, when he restarted the vehicle the rpm's increased rapidly. the police helped the contact push the vehicle onto the emergency lane. the vehicle was towed to the dealer. the dealer stated that the rapid acceleration was due to a frayed accelerator cable. the dealer replaced the accelerator cable and adjusted the idle and throttle plate. the vehicle is driving normally. the contact requested the parts from the dealer who stated that they were not longer available. the contact is concerned about the safety risk since a crash could have occurred. the failure mileage was 172,777. | |||
| 05/02/2004 | 22000 | 2 | 03/01/2002 |
| Consumer complained about a sudden acceleration problem. this problem occurred intermittently and with or without the air conditioning being on. dealership tried to resolve the problem. however the problem recurred. *ak *nm | |||
| 12/14/2003 | 26647 | 4 | 03/07/2002 |
| 2002 chevrolet astro van, approximatley 27,000 miles on odometer. vehicle will not start for fourth time over a period of about 6 months.*ak | |||
| 11/19/2002 | |||
| While traveling about 30mph on the highway without prior warning. the gas pedal was stuck and excessive speeding and she was able to stop by turning off the vehicle. please provide additional information. dealer is aware of the problem. ts | |||