Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030232047 | 10/01/2003 | 10004763 | Whistle noise from front of vehicle. *tt | 01/06/2004 | |
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||||
| 03044A | 04/15/2004 | 03044A | 10007053 | Special announcement to all chevrolet and gmc dealers announcing a service procedure modification to recall bulletin 03044a - steering knuckle interference. *tt *mj | 05/25/2004 |
| 1079 | 09/03/2003 | 10003604 | Upcoming product safety recall - steering knuckle interference - questionnaire. *tt | 10/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/06/2006 | 50000 | 1 | 09/15/2003 |
| Dt: the contact stated while traveling between 50 - 55 mph during normal driving condition the front two wheels began turning and the vehicle would not respond to steering input. the brakes were depressed however there was difficulting in stopping the vehicle due to the antilock brakes. the vehicle ending up in a six foot ditch which stopped the vehicle. it was towed to the dealer where after inspection, the dealer determined there was nothing wrong with the steering. both aaa and the manufacturer will be sending out inspectors to view the vehicle. the contact incurred multiple injuries and a police report was processed at the scene of the accident. | |||
| 35 | 1 | ||
| When the vehicle turned around a corner, the steering wheel did not turn far enough to make the turn. the consumer had to back up, and then pull in. *jb | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 12/19/2006 | 115819 | 2 | 02/01/2006 |
| Tl* - the contact has a 2003 chevrolet astro van which has been in the dealer service shop since december 19, 2006. when driving and turning the vehicle lost power in both the steering system and the brakes. the dealer ran the vehicle trough diagnostic tests, and could not determine the cause of the failure. the contact found recall information for vehicles with similar failures. on december 29 2006 they received a call from the dealer stating that they were checking to see if the problem was covered under the vehicle's warranty if not the cost of the repair will be $552.10. *ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 02/01/2011 | 1 | ||
| 2003 chevrolet astro van. consumer states the steering knuckle/arm is designed in a way that causes it to come into contact with a wiring harness when the vehicle is turned to the left *tgw over a period of time, the constant contact damaged the wiring harness and allowed the steering knuckle/arm to touch the wires inside the wiring harness. the end result caused damage to other wires. the consumer stated the problem started in february 2011 when making a left turn would sometimes cause the radio and the ac to die. the abs light and brake light would also come on and the brake pedal would sink to the floor. the dealer was unable to duplicate the problem. two weeks ago, while pulling out of a parking space, everything died. the engine would not restart and nothing electrical worked. the consumer was unable to exit the vehicle and there was a smell of burning wires. the consumer was finally able to manually push up the door locks to exit the vehicle. *jb | |||
| 06/05/2005 | 40000 | 1 | 12/12/2004 |
| My wife and i were driving along when the brake system went completely out. we had just purchased the van about 4-5 months before it happened. i had the van looked at by james martin chevrolet in detroit michigan. the repairs came up to $1400.00. the van only had about 40,000 miles on it. *nm | |||
| STEERING - RACK AND PINION | |||
| 10/19/2005 | 0 | 999 | 01/03/2004 |
| The steering has limited turning. we can't turn into a parking place without backing up and making two attempts. i have owned two other astro vans that turned great. *nm | |||