Chevrolet C3500 2001
Model C3500 made in 2001 by Chevrolet got 21 consumer complains, 9 investigations there is 1 recall as well as 8 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and exterior lighting. Technical service bulletines regarding engine and engine cooling, exterior lighting and fuel system, gasoline. The car had some investigations: engine and engine cooling, service brakes, hydraulic and steering. There was one recall concerning interior lighting .
Model 2001
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| INTERIOR LIGHTING | ||||||||||||||||
| 01V220000 | GENERAL MOTORS CORP. | from 04/01/2001 to 06/15/2001 | V (Vehicle) | 38863 | 07/09/2001 | MFR | GENERAL MOTORS CORP. | 06/26/2001 | 07/03/2001 | 571 | 105 | |||||
| Defect Summary | Vehicle description: certain pickup trucks equipped with 6.6l diesel engines fail to comply with requirements of fmvss no. 105, hydraulic and electric brake systems. these vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. in addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of fmvss no. 105. | |||||||||||||||
| Consequence Summary | These conditions could result in reduced braking capability, which could lead to a crash. | |||||||||||||||
| Corrective Summary | Dealers will change the location of a wire connection in the underhood bussed electrical center. owner notification began july 9, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 020604005 | 02/01/2002 | 629495 | Subject regarding revised diagnostic trouble code p1221 service manual information. *tt | 04/02/2002 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 020601010 | 03/01/2002 | 632326 | Information on serpentine belt identification and diagnosis for certain hd pickup models. *tt | 07/12/2002 | |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 010604037B | 10/01/2001 | 010604037A | 627790 | Information regarding fuel transfer pump inoperative. *yh | 02/25/2002 |
| INTERIOR LIGHTING | |||||
| 3170E | 10019186 | Ipc, interior lights and/or headlamps flicker. *ak fb2 | 02/16/2006 | ||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 000730017B | 01/01/2002 | 000730017A | 631802 | Subject regarding service parts resriction program for allison series 1000 automatic transmission. *slc | 06/20/2002 |
| UNKNOWN OR OTHER | |||||
| 010856004A | 09/01/2001 | 010856004 | 627635 | Information regarding security lamp illumination on the instument panel, engine stalls. *yh | 02/13/2002 |
| 010856004 | 08/01/2001 | 625163 | Information regarding security lamp illuminating on the instrument panel, engine stall, no start, and diagnosic trouble code b2960. *slc | 11/19/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA06016 | GENERAL MOTORS CORP. | 09/14/2006 | 11/09/2007 | CRANK POSITION SENSOR FAILURE - STALL | 07V521000 | |
| In a letter dated november 7, 2007, general motors (gm) reported to the office of defects investigation (odi) that it will conduct a safety recall (07v-521) to replace the crank position sensor (ckp) in approximately 12,000 model year (my) 2001 chevrolet silverado and gmc sierra vehicles equipped with 8.1 liter engines manufactured on or before november 15, 2000.according to gm, the ckp can fail intermittently or permanently.a permanent ckp failure would result in an engine stall without restart.an intermittent ckp failure could cause the service engine soon light to illuminate, the vehicle to run rough or the engine to stall but allows restart.as a remedy, an improved ckp will be installed in the subject vehicles.the recall campaign will start in december 2007. during the preliminary evaluation (pe06-016), and this ea investigation, gm and odi independently conducted detailed reviews of certain field data to understand the nature and rate of subject vehicle stalling due to ckp failures.gm and odi reviewed gm's warranty claims for the ckp with the objective of ascertaining an estimate of those claims representing an engine stall while driving.the ckp warranty claims without verbatim text were the largest segment of warranty claims.using those claims, gm surveyed vehicle owners to gather additional information to determine if the claim was associated with a stall while driving event.based on the survey, gm estimated that approximately 49% of all warranty repairs for the ckp involved a stall while driving.odi | ||||||
| ENGINE AND ENGINE COOLING - ENGINE | ||||||
| EA06016 | GENERAL MOTORS CORP. | 09/14/2006 | 11/09/2007 | CRANK POSITION SENSOR FAILURE - STALL | 07V521000 | |
| In a letter dated november 7, 2007, general motors (gm) reported to the office of defects investigation (odi) that it will conduct a safety recall (07v-521) to replace the crank position sensor (ckp) in approximately 12,000 model year (my) 2001 chevrolet silverado and gmc sierra vehicles equipped with 8.1 liter engines manufactured on or before november 15, 2000.according to gm, the ckp can fail intermittently or permanently.a permanent ckp failure would result in an engine stall without restart.an intermittent ckp failure could cause the service engine soon light to illuminate, the vehicle to run rough or the engine to stall but allows restart.as a remedy, an improved ckp will be installed in the subject vehicles.the recall campaign will start in december 2007. during the preliminary evaluation (pe06-016), and this ea investigation, gm and odi independently conducted detailed reviews of certain field data to understand the nature and rate of subject vehicle stalling due to ckp failures.gm and odi reviewed gm's warranty claims for the ckp with the objective of ascertaining an estimate of those claims representing an engine stall while driving.the ckp warranty claims without verbatim text were the largest segment of warranty claims.using those claims, gm surveyed vehicle owners to gather additional information to determine if the claim was associated with a stall while driving event.based on the survey, gm estimated that approximately 49% of all warranty repairs for the ckp involved a stall while driving.odi | ||||||
| SERVICE BRAKES, HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
| PE04004 | GENERAL MOTORS CORP. | 01/08/2004 | 04/30/2004 | HYDRAULIC PUMP SHAFT FAILURES | ||
| The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/08/2008 | 72000 | 1 | |
| Vehicle is stalling and not starting and brakes have to be replaced more often than any normal vehicle/truck/van. this occurrence has been happening for the last 2 years. took the vehicle to many mechanics and even the dealer. all types of things have been replaced (fuel pump, starter, tune-up, spark plugs, brakes, brake disc, rotors, etc...) and it still has the same problem. the vehicle is stalling and it seems that enough gas is not getting to the engine and it seems that brakes wear quite too often. i know this may cost the company alot to recall but we as citizens pay alot for these vehicles and they should own up to these manufacturing issues. i have investigated this problem online and there are many others out there like myself that have reported the same problem from models dating back to 1997. please assist me with getting the manufacturer to fix this problem, times are hard and i can't afford to spend another dime on this vehicle when i shouldn't. date listed below is the last occurrence and i am at my wits end. thanks in advance for your assistance. *tr | |||
| 06/01/2001 | 7 | 01/01/2001 | |
| Intermittently brakes will go all the way to the floor. it has been to dealer 7 times for same problem. parts have been changed, but problem seems to resurface. *ak consumer states 4 way emergency flashers do not always work must fiddle with switch or turn signal to operate, battery will not show green eye, water is leaking left side top and right side of drivers side windshield, and front end and steering shimmy at 30-40 mph. *yd | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 11/15/2005 | 56000 | 7 | 10/05/2005 |
| While driving, approximately 70 mph, the truck shuts down completely. no power brakes no power steering, no power anything. after 5 to 10 seconds truck starts back up on its own, sometimes. very dangerous when hauling a heavy load. this happened more than once, was intermittent and varied in frequency. i changed crank sensor and problem has not occurred. gm dealerships where not very helpful. *jb | |||
| ENGINE AND ENGINE COOLING | |||
| 11/15/2005 | 56000 | 7 | 10/05/2005 |
| While driving, approximately 70 mph, the truck shuts down completely. no power brakes no power steering, no power anything. after 5 to 10 seconds truck starts back up on its own, sometimes. very dangerous when hauling a heavy load. this happened more than once, was intermittent and varied in frequency. i changed crank sensor and problem has not occurred. gm dealerships where not very helpful. *jb | |||
| 03/24/2006 | 19707 | 1 | 10/29/2001 |
| Dt*: the contact stated the vehicle stalled while driving at 30mph. the vehicle was hard to restart. the check engine light illuminated constantly. the vehicle was taken to the service dealer who determined that the cps needed replacing. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 68000 | 2 | ||
| Consumer complained about an engine problem. it did not maintain the throttle. engine went into neutral without a cause. also, a suspension problem due to bolts place din upside down position which might cause vehicle to flip. also, wires and plastic bolts melted.*ak | |||
| 04/14/2001 | 0 | ||
| Consumer pulled in field of farm area though grass. he turned vehicle off, left a few minutes, and a young gentleman told him that vehicle was on fire. smoke was coming from front right tire . he tried to start vehicle, and vehicle stopped. grass was on fire, and vehicle burned down to the ground. fire department was called out. he was hurt a little bit.*ak | |||
| EXTERIOR LIGHTING - BACK UP LIGHTS | |||
| 01/05/2002 | 1 | 01/05/2001 | |
| Third brake light in the middle of vehicle has a dummie lens, and wires are there, but no light bulbs. dealership is aware of problem.*ak consumer feels this light should be on vehicle so other motorists can see him better. *jb | |||
| EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS - UNIT | |||
| 06/01/2001 | 7 | 01/01/2001 | |
| Intermittently brakes will go all the way to the floor. it has been to dealer 7 times for same problem. parts have been changed, but problem seems to resurface. *ak consumer states 4 way emergency flashers do not always work must fiddle with switch or turn signal to operate, battery will not show green eye, water is leaking left side top and right side of drivers side windshield, and front end and steering shimmy at 30-40 mph. *yd | |||
| FUEL SYSTEM, GASOLINE | |||
| 12/08/2008 | 72000 | 1 | |
| Vehicle is stalling and not starting and brakes have to be replaced more often than any normal vehicle/truck/van. this occurrence has been happening for the last 2 years. took the vehicle to many mechanics and even the dealer. all types of things have been replaced (fuel pump, starter, tune-up, spark plugs, brakes, brake disc, rotors, etc...) and it still has the same problem. the vehicle is stalling and it seems that enough gas is not getting to the engine and it seems that brakes wear quite too often. i know this may cost the company alot to recall but we as citizens pay alot for these vehicles and they should own up to these manufacturing issues. i have investigated this problem online and there are many others out there like myself that have reported the same problem from models dating back to 1997. please assist me with getting the manufacturer to fix this problem, times are hard and i can't afford to spend another dime on this vehicle when i shouldn't. date listed below is the last occurrence and i am at my wits end. thanks in advance for your assistance. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/08/2008 | 72000 | 1 | |
| Vehicle is stalling and not starting and brakes have to be replaced more often than any normal vehicle/truck/van. this occurrence has been happening for the last 2 years. took the vehicle to many mechanics and even the dealer. all types of things have been replaced (fuel pump, starter, tune-up, spark plugs, brakes, brake disc, rotors, etc...) and it still has the same problem. the vehicle is stalling and it seems that enough gas is not getting to the engine and it seems that brakes wear quite too often. i know this may cost the company alot to recall but we as citizens pay alot for these vehicles and they should own up to these manufacturing issues. i have investigated this problem online and there are many others out there like myself that have reported the same problem from models dating back to 1997. please assist me with getting the manufacturer to fix this problem, times are hard and i can't afford to spend another dime on this vehicle when i shouldn't. date listed below is the last occurrence and i am at my wits end. thanks in advance for your assistance. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 02/23/2006 | 21000 | 1 | 10/15/2001 |
| As a result of nhtsa campaign id number: 05v379000 i took my 2001 silverado to a certified gm dealer for repair of defect only to find out that although my 3500 has the same exact problem as the 1500,2500 the 3500 is not included in the recall according to gm dealer, it soaked me for $282.48. ,same damn problem my truck only has 22,000 miles. i would like to be reimbursed by gm and i wonder how many 3500 owners have had to pay for this recall. *nm | |||
| 09/20/2005 | 1 | 06/30/2005 | |
| Dt: the contact states at low speeds the abs activated. this is a company vehicle. the contact does not drive the vehicle, but the person who drives it reported the problem. the vehicle is currently at a dealership and it is still being inspected. *ak updated 11/16/2005 - upon inspection the dealer determined that the front wheel speed sensor was dropping out at low speeds. r&r sensors and cleaned corrosion, treated with corrosion resistant grease and reinstalled. *nm | |||
| 09/01/2001 | 6 | 06/01/2001 | |
| While driving at any speed and when applyng brakes, vehicle will pull to the left and will shimmy. vehicle was serviced 6 times. dealer repaired the brakes; however, did not find a solution for the problem.*ak vehicle still pulls to the left and steering shakes whenever stopping. condition is worse. *jg | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 02/24/2006 | 54000 | 1 | 04/01/2001 |
| Front abs sensors on gmc 350 trucks. they are bad just like the 250 & 150 p/u trucks. we had too have ours fixed due to a near miss accident caused by not working properly under 10 mph shoud be a recall. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/01/2001 | 7 | 01/01/2001 | |
| Intermittently brakes will go all the way to the floor. it has been to dealer 7 times for same problem. parts have been changed, but problem seems to resurface. *ak consumer states 4 way emergency flashers do not always work must fiddle with switch or turn signal to operate, battery will not show green eye, water is leaking left side top and right side of drivers side windshield, and front end and steering shimmy at 30-40 mph. *yd | |||
| SUSPENSION | |||
| 68000 | 2 | ||
| Consumer complained about an engine problem. it did not maintain the throttle. engine went into neutral without a cause. also, a suspension problem due to bolts place din upside down position which might cause vehicle to flip. also, wires and plastic bolts melted.*ak | |||
| 09/01/2001 | 6 | 06/01/2001 | |
| While driving at any speed and when applyng brakes, vehicle will pull to the left and will shimmy. vehicle was serviced 6 times. dealer repaired the brakes; however, did not find a solution for the problem.*ak vehicle still pulls to the left and steering shakes whenever stopping. condition is worse. *jg | |||
| SUSPENSION - FRONT | |||
| 06/01/2001 | 7 | 01/01/2001 | |
| Intermittently brakes will go all the way to the floor. it has been to dealer 7 times for same problem. parts have been changed, but problem seems to resurface. *ak consumer states 4 way emergency flashers do not always work must fiddle with switch or turn signal to operate, battery will not show green eye, water is leaking left side top and right side of drivers side windshield, and front end and steering shimmy at 30-40 mph. *yd | |||
| TIRES | |||
| 12/01/2001 | |||
| Original tires were wearing excessively on vehicle. while turning corners vehicle shook drastically. vehicle was checked by dealer, who advised consumer that original tires on vehicle were of insufficient grade to support vehicle's weight. consumer contacted manufacturer with no resolution. 2001, chevrolet express van, c3500 with 13000 miles . consumer already had to replace tires.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 06/01/2001 | 7 | 01/01/2001 | |
| Intermittently brakes will go all the way to the floor. it has been to dealer 7 times for same problem. parts have been changed, but problem seems to resurface. *ak consumer states 4 way emergency flashers do not always work must fiddle with switch or turn signal to operate, battery will not show green eye, water is leaking left side top and right side of drivers side windshield, and front end and steering shimmy at 30-40 mph. *yd | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NY | BAYSHORE | 11706 | ATLANTIC CHEVROLET CADILLAC | 631-665-0002 |